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Business Profile

Bedding

Downlite
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 24 Customer Reviews

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Review Details

  • Marilou T

    Date: 11/21/2022

    Good customer service. The pillow I ordered was well made just not enough fill for my choosing.

  • Judy K

    Date: 11/14/2022

    First time buyer and I'm blown away by their customer service. Very easy to work with and accommodating. Their pillows are well made and fairly priced. I will definitely consider this company for their other products.

  • Renee M

    Date: 10/05/2022

    This is my 4th order from Downlite. They offer such quality merchandise and always stand behind their products! It's so important to me as an Airbnb host to know I can get my orders quickly. Their customer service is efficient and understanding even when I purchase the wrong sized item.I look forward to my future orders.

  • Kathie S

    Date: 09/29/2022

    What a great company!! Their products are outstanding and their customer service is beyond excellent. This is how businesses used to treat their customers - when problems were actually solved and companies proudly stood behind their products and their customer service.Thank goodness good people like Downlite are still doing business in our country.

  • Rose M

    Date: 09/16/2022

    Wow, what a fantastic company! I messaged them about the pillow I had received. They got back to me right away and handled my issue quickly and to a much better resolution than I had expected. How refreshing to deal with a company with such amazing customer service! Im now a customer for life.

  • Peter M.

    Date: 09/10/2022

    Downlite bedding is the best. I love the quality , customer service and the bedding is always comfortable and holds up well and there shipping is fast. I always order from them, they also have the best prices.

  • Tee F

    Date: 08/29/2022

    The delivery is fast. They offer a variety of pillows for you to try for 30 days with return of not satisfied (minus $5 per pillow).

  • Michael M

    Date: 08/26/2022

    No complaints. Great company with great products and fast shipping.

  • Sue O

    Date: 08/26/2022

    Downlite has been amazing to work with!! Will definitely be ordering from them again

  • Bonnie S

    Date: 08/22/2022

    I have purchased several things from this company. Two soft pillows which are great and 1 blanket, which I did not care for. The company was very responsive, generous and easy to deal with regarding the return. Excellent customer service. I will be purchasing other things in the future. ******************************* **********, ************

Downlite is BBB Accredited.

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