Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Apex Pros Plumbing, Electric, Heating & Air LLC

Reviews

This profile includes reviews for Apex Pros Plumbing, Electric, Heating & Air LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Apex Pros Plumbing, Electric, Heating & Air LLC has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.53/5 stars

    Average of 74 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLuke W

      Date: 12/02/2022

      1 star
      Very disappointed with this company. Very overpriced. Had a simple kitchen faucet replacement. They provided the faucet at $200 (price told to us by the plumber). Overall our final bill was $763. Assuming 10% for tax, that leaves $487 to install the faucet. Our ring shows that *********** was only here for 1 hour. When asked for an itemized bill to see exactly what the $487 dollars pertained to, I was told they do not provide itemized bills. Thus they are charging almost $500 per hour for labor. There are far too many other options available for less money that offer just as good of work. I will not ever use this company again and would recommend everyone to do the same.
    • Review fromRobert M.

      Date: 11/02/2022

      1 star
      ****************** came to my Condo to repair or replace my Sump Pump system. They said the entire system needed replaced. They replaced the entire system on 10/18/2022 and said I must pay them that day for the entire job. Total payment I made 10/18.2022 $2,876.00. I ask for a detail invoice for all parts and labor and they did not issue a proper invoice. I have now verified there work with there competitors and I have been over charged by $1200.00 dollars. I cannot complete my warranty form with the parts Mfg. because Apex is not detailing the parts they installed. If BBB can't help me, please give me who can.
    • Review fromJustin D

      Date: 09/24/2022

      1 star
      The 2 crews that came to my home - is what my review is about- 2 separate crews to fix a leak under the sink. We set an appointment for 3-6pm after telling me the couldnt do a morning appointment-the next day at 830am they called my wife who left work to meet them at our home.- 2 crews 3 professional plumbers- they snaked the kitchen drain and charged my wife 456$! - When I arrived home- the leak was untouched!!! The people that were sent to our home had no clue what they were doing and seemed more interested in our home than doing any work. - hire someone else.
    • Review fromVincenzo F

      Date: 07/08/2022

      1 star
      This company scheduled me for an estimate for a repair and no one ever showed up. We moved around our entire day to ensure we would be home during their 4 hour time window. When contacted they informed us that they got busy in the morning and weren't coming. Even though they knew this from the start of the day, they never attempted to contact us. Requested to speak to their customer service manager and they informed me that they were busy and would contact me later. No one ever reached back out.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.