Reviews

Review Details

• Review fromJennifer N

  Date: 08/14/2024

  1 star
  HORRIBLE CUSTOMER SERVICE! They took my money for the membership and never delivered on the product. There are many companies that offer Semiglutide so do yourself a favor and stay far far away from IVIM

• Review fromCorrie P

  Date: 08/02/2024

  1 star
  If I could I would give zero stars. I have been a patient since April of 2024. I have spent ******* with IVIM. The last Bioboost order arrived with my medication shorted. I tried to call. **** not taking calls, the robot asks you to email or text. I emailed on 7/26. After back and forth the customer service agent ******, she quit replying and never gave me a solution to my shorted order. Then tried calling again, cannot get a human on the phone so I text through app. At this time I re explained everything to *********************** on 7/31. This is 6 days after original conversation. I asked to speak to management and that request was denied. She said give her a chance to fix this.Its now 8/2 and no response cant get through to a human on the phone lines again which is a continuing problem with ****. As a side note IVIM sells 3 month and a 1 month supply of the bioboost and out of 5 representatives not 1 could tell me the amount of biobost that is sold in each supply. They will take your money with zero clear explanation on the amount of injectable supplements you will receive. The last girl said the amount depends on what pharmacy who ships it. When I asked what ingredients were in the bioboost the representative couldn't answer that either. So they will sell supplements to customers but are unable to tell you what is in them. Im leaving out of the country for 3 months with out my supplements because of IVIM incompetence.

• Review fromBetsy H

  Date: 07/10/2024

  1 star
  Buyer beware. If you are already taking Semiglutide, they tell you will have enough medication for 3 months. However, that is not the case. I ended up being 2 months without meds while promised all 3 months as I was already taking the shots for 6 months with other supplier. They wanted to start me as if I had never taken it as the tiny vial would not be enough for the 3 months. I asked for a refund or the right amount of med and could not get it. They spammed me from the whole amount I needed for nearly $600. They are not who they say they are. Do not buy from them!!! I wasted more time trying to get this resolved and they did not honor the man I first spoke to, promised amount. Many other companies to choose from that are way more customer friendly.

• Review fromAnalisa D

  Date: 06/22/2024

  1 star
  Customer service is terrible. It took way too long to have my product shipped. Please do not succumb to their promotions just to receive a lack of service. Transferring to ******.

• Review fromLinda P

  Date: 06/14/2024

  2 stars
  Customer service after they have received your money is non-existent. I was directed to discontinue use until my Dr gave approval due to some problems I was having. This was not a problem. I was immediately charged for membership but the shipment processing was slow late. Meanwhile while I was a member, without product or service. Waiting on resolution to my problem I went online to cancel upcoming membership fees but there was a notice that i would not be able to correspond through the app if i cancelled. I was then charged another months membership. I notified **** that I felt that since I was directed to temporarily discontinue use that I was at least owed my last membership refunded.