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Business Profile

Tire Dealers

Tire Discounters, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Tire Discounters, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Tire Discounters, Inc. has 196 locations, listed below.

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    Customer Review Ratings

    1.35

    Average of 121 Customer Reviews

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    Review Details

    • Sandy C.

      Date: 05/02/2022

      Sandy C.

      Date: 05/02/2022

      I took my ****** to TD for an oil change in October 2021 and without permission they added transmission fluid to the transmission causing an overflow. ****** has an electronic eye in lieu of a dip stick so without the proper equipment, which TD does not have, the level cannot be read. I left for a road trip 2 days after the oil change to discover the issue when a warning light came on regarding an oil overheat issue. I called TD, spoke to the manager and had my car towed to a TD close by. This is where the issue was found and they attempted to fix it but without the proper equipment all they could do was drain out oil. I took it to the closest ****** dealer to have the issue assessed. They determined there was still too much oil in the transmission as well as the engine. They drained both and refilled. I contacted the manager of The TD Bethel Rd store and he agreed to reimburse me for the charges totaling $803. He contacted his general manager who also agreed on the reimbursement. After 3 months of run around they both went dark so I contacted the corporate office. They said they would contact the general manager. After that the corporate office also went dark. I have filed a review on the TD website. The support team responded saying they would like to look into this and asked for my contact information. I gave them my contact information but never heard back. I would like to be reimbursed.

      Tire Discounters, Inc.

      Date: 05/04/2022

      *****, our apologies that we did not meet your expectations, not what we want to happen! We appreciate you taking the time to submit your concern so we can get to the bottom of this. We have escalated your case to the new Regional Manager for that store who will be contacting you within ***** hours, not including weekends. Please email ******************************** "attn: *****" and confirm your contact phone number. Thank you for being a valued Tire Discounters customer, we will be in touch soon!

    Tire Discounters, Inc. is NOT a BBB Accredited Business.

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