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Business Profile

Credit Cards and Plans

Discover Financial Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Discover Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Discover Financial Services has 85 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 398 Customer Reviews

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    Review Details

    • Maria J

      Date: 04/05/2025

      I thought getting a Discover would be a good idea. I spoke to them and then I opened an account online nowhere in the application process was it ever metioned that they needed verification for tax information. I have seen this lately with some credit companies but Discover never mentioned it in the application process. Instead they trick people into applying and then put temporary hold even on new account asking for tax information. An account I would have never opened had I not been lied too. This is fraud, they affected me by doing an unethical hard inquiry without contacting me first and telling me all the details. They have caused me harm and the chance of getting another credit card wasted my time. If a company requires something from you to approve an account this should be in the aapplication whule applying for the crit card like some other companies do. now I have to go to ******** and possibly ******* to fix the damage this company did. If not i will see them in court.

    • Thomas M

      Date: 04/04/2025

      Discover card as turned into a third world business not caring for those accounts that have been well established for numerous years. The Discover personnel do not in any way help or assist with disputes even with an abundance of evidence sent in the form of documents. Discover card has grown progressively worse over the years culminating into a company that is untrustworthy and hires people who cannot comprehend English as some cannot even speak the English language. Discover card pretends to assist with disputes when in fact they just lie to one and keep them on a string for a couple of weeks then state, "We're reversing the charges back to your account" with no real explanation. Discover has become a deceitful bank with little to no respect for others. When they least expect Discover shall fall. We shall never conduct business with Discover card ever again. They (Discover) have become a like snakes in the grass seeking to entrap the unsuspecting.** Never ever late with a payment for well over twenty years. The personnel have become rude, indifferent, and belligerent. May God bless Discover

    • Kevin B

      Date: 04/04/2025

      Very disappointed in Discover. Been a card holder for more than 25 years but canceled because I opened a discover bank account and they approved everything but then closed the account and gave no explanation. When I called and asked why this happened, they had no information and said someone would call me back. That call never came. I canceled my CC account that I've had for over 25 years. Their customer service is terrible. Opened a new account with ***********. Guess I'm done cause they don't really care. My advise, **** Discover they simple don't care, not even for a loyal customer for 2 1/2 decades.

    • Shawn V

      Date: 04/04/2025

      I had been trying to fix my credit for some time I had received one security deposit credit card and decided to get another so I got a discover card with a 200 deposit from day one I had nothing. It problems with this company had used to card for a small purchase and wanted to pay the whole balance immediately so I filled out the info for my banking info when discover tried to collect the payment they said my account was closed so I changed to another account again tried to collect a payment they told me that account was closed fyi neither accounts are closed so I went and opened a credit karma checking account and sent it to have my payment taken out of that account when I went to look and see if the money had been taken out they had a note at the top of the page that my account needs to be updated well this being a brand new account I seen no need to do that long story short my bill got paid after. Having words with some people in the higher up so present day I went to use my discover card this morning and it was declined over and over again which I know is bull s*** since I knew I had laid it so I call up and find out the my account that is in good standing with absolutely I late payments no tardy anything is closed and my security deposit will be mailed back to me after two months which is absolutely ridiculous I will never do buds with this company again they are rude they bounce you all over the county whe. You call them on customer service and are rude don't help you figures out

    • Remi A

      Date: 04/03/2025

      I swear the worst banking Always not working and holding your own *****

    • Collin E

      Date: 04/02/2025

      I was told I was being put on a payment plan I was never put on it and all the monthly payments didnt go anywhere. Out close to a grand because of these scammers

    • Krushn C

      Date: 03/31/2025

      They have blocked my account and I am not able to access my funds and when I call customer service behaves very rudely, ******************** should not rate them A+

    • Cameron M

      Date: 03/18/2025

      Less than 1 star.I had a credit card through discover for the longest time, and when I enlisted in the military, not only did they decline my SCRA benefits, but they closed my account due to delinquent accounts, when I currently have no delinquent accounts. Never again will I bank with these thieves who made hundreds (maybe even thousands) off of me while also charging me more when I asked for **** benefits.

    • Ryan C

      Date: 03/09/2025

      Discover stole over $1,500 from me and wants to steal more. I made a $1,500 payment on my credit card in late February to reduce my balance below my credit limit so I could use my card again. This lowered my balance to around $60, which means my available credit limit should be roughly $1,440. Not so! Discover says my available limit is actually $0! So my money wasn't good enough to pay off my debt, but it was good enough to keep? They told me that my account would be reviewed on the 6th and I would be updated with the results of that review. Not so! It either wasn't reviewed or I wasn't told the results of the review, because now in early March my available limit is still showing $0 and I have no new letters or messages from Discover. They claim they sent a letter in October, but I never received said letter, something I have told them multiple times in my attempts to get this figured out, but they have conveniently ignored time and time again. Now I'm terrified to pay the remaining balance in case they use that as an excuse to fully shut off the card and abscond with over $1,600 of my money and leave me high and dry with truly no way to afford food. As it stands now I cannot afford food or clothes or gas as all of the money I make working has to go into rent and car insurance and car payments. When I starve to death, my blood will be on Discover's hands. I'm leaving this review everywhere I can find (notably I can find no way to actually leave a review on their site, just read the 5 star ones others have left, suspicious) to hopefully bring attention to the fact that Discover STOLE $1,500 and pressure them into either giving me my money back or unlocking my account.

    • Kyle A

      Date: 03/07/2025

      Discover card is not customer oriented, is disrespectful and condescending in trying to settle dispute. When addressing the customer, they add "Miss" to your first name, making the customer sound like a diva or a ******, not sure which. A proper address would be appreciated. **** off, Discover!

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