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Business Profile

Parking Facilities

Pro Park

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Reviews

This profile includes reviews for Pro Park's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pro Park has 110 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Pro Park

      1 Union Pl Hartford, CT 06103-1490

    • Pro Park

      300 E 2nd St Reno, NV 89501-1500

    • Pro Park

      50 W Liberty St Reno, NV 89501-1940

    • Propark America

      560 Warburton Ave Hastings on Hudson, NY 10706-1504

    • Pro Park

      1199 Dillingham Blvd Honolulu, HI 96817-4440

    Customer Review Ratings

    1

    Average of 18 Customer Reviews

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    Review Details

    • Geoffrey H

      Date: 12/04/2023

      I parked for years in a garage they managed in ******** *** In February this year anew operator took over the garage, but I had already paid ProPark $524.28 for the month. They did not transfer the payment to the new operator. I wrote them 3 times requesting a refund and got NO RESPONSE. So I took them to Civil Court in ********* they never showed for any court dates. I was recently awarded the full amount plus interest by the Court. Anyone who does business with them should be VERY WARY!

    • Yousef S

      Date: 06/06/2023

      Unbelievable and unprofessional I park a $100k plus car in this parking lot for a reason not to be out in the streets avoiding damage , one morning they were preforming construction in bay ridge **** location parking lot and they had damaged my car and I filed a claim and now they send me a 8 page package to complete and telling me to get a police report and pretty much leading me on they playing with me so I’m taking matters more serious now.

    • Christopher H

      Date: 02/13/2023

      I parked here for a week long trip. It snowed four days before our parking started. A week and a half later when we returned the snow was still covering the parking lot and our car was stuck in ice. It took an hour to get out at 10pm in freezing temps with two little kids in the car. The parking lot said they cancelled my reservation and were going to provide a refund only to then push it off to the airport parking reservations site. Neither would provide a refund for my parking. Canopy wouldn't do it despite the fact that I've been a long time customer and use their lot every time we fly. I guess I won't be doing that anymore.

    • Greg C

      Date: 02/10/2023

      Pricing on website when purchased proceeded to send me a confirmation email with an additional amount due on premise. I called about the discrepancy between the full price paid at time of booking which showed the amount owed as 100% prepaid and zero due upon departure and the confirmation email sent which showed an additional amount due upon leaving the lot. They claim pricing changed because my stay included weekend dates. I actually had to put in the exact dates into their online booking system, so the fact that my stay was over a weekend was 100% know. No resolution when I called. They wanted me to stop in the office upon departure to resolve.

    • Robert T

      Date: 11/27/2022

      After trying to contact someone for a week to get an update on my claim I had a somewhat heated conversation with the "cooperate" guy in charge of claims. I have an overwhelming amount of proof that the damage was not present before they took it. The guy still dismissed everything. The refusal to accept responsibility for the damages has left me to deal with the thousands in damage.

    • DANIEL H.

      Date: 08/08/2022

      Require 30 day cancellation notice. Charge different people different prices for same service. Very poor security -- the gates often malfunction and stay open. Stay away if you can!

    • Melissa B

      Date: 07/17/2022

      Deceptive pricing! The parking lot in **** ****** ** (near ***** ****** *****). Advertises $15 fee for all day parking. They actually charge $19. They add a $4 fee without notification. Their signage needs to be clarified so costumer's can be aware before they park. Please look into this business.

    • Jennifer F

      Date: 05/10/2022

      I used valet for a stay at downtown ********* *** ********* Which the employees park my car. Now my daughters tablet is missing need to say I don’t feel the need to have to put a lock on it. But to steal a $50 tablet is pretty low minded. I have tried to reach out to the corporate office in Hartford on the situation and no one has not communicated any thing with me. I did not get any results. So I had to buy another one today for her. Yes! Steal a 3 Yr. Old tablet makes which ever one of your employees stole it look very poor and under paid. Let this be an eye opener to future customers. This company only cares about your money. Next time I will find my own parking. Because valet wasn’t free & your weren’t doing me any favors by parking my car!

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