Complaints

This profile includes complaints for 3 Day Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  3 Day Blinds

  167 Technology Dr Irvine, CA 92618-2402

  
• 

  3 Day Blinds

  5000 Alpha Rd Farmers Branch, TX 75244-4611

• 

  3 Day Blinds

  3555-FF Clares St Capitola, CA 95010

• 

  Three Day Blinds

  3700 128th Ave SE Bellevue, WA 98006

• 

  3-Day Blinds, Inc.

  3625-B State St Santa Barbara, CA 93101

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/11/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On Feburary 7th 2025 I ordered drapes for 1 room and shades for the kitchen i have 3 business days to cancel without any penalty. I called the same day to cancel all I get is the run around and lies I went to *** store they printed out cancellation forms 3 day blinds sent to me I signed and dated them *** faxes them to them on 2/10/2025. I called again and get excuses and the run around The same day they called to setup install. They said it was not cancelled. They are waiting so they can say I didn't tell in time of the 3 business day cancellation I did the first day and then faxed signed and dated forms 2/10 2025. Also the design consultant pressured me so much they act like scammers. My phone number ************

  

  Business Response

  Date: 02/13/2025

  3 Day Blinds apologizes for any delays.  The refund request has been submitted and approved.  Please allow ***** business days for processing. 

  Customer Answer

  Date: 03/27/2025

  I called 3 Day Blinds again on 2/11/25 and 2/12/25 On 2/11/25 they told me they had canceled the order when I went on the website and looked it up it is not canceled When I call sales people answer they put me on hold for a long time and when I talk to someone they tell me someone a manager will call me back they never return my call and they make lots of excuses why my money has hasn't been refunded. I sent 2 cancellation forms dated and signed on 2/10/25 faxed from the *** store The sale was on 2/7/25 I did everything in the 3 day business days time frame. 2/11/25 I sent a letter signed and dated to cancel I sent it overnight and they had to sign for the letter it's 2 orders over 6 thousand dollars. I called them the same day I bought the drapes and shades to cancel the orders when I call they pretend they will take care of it and refund to my credit card and they do nothing. Also the design consultant pressured me about motorized shades I told her 5 or 6 times that's not what I want when I called her to cancel she was belligerent with me and yelled at me on the phone She said it's in your contract you have the right to cancel and still got really nasty with me. This has been a nightmare I lose sleep over it. I just want a refund and this nightmare to end. These people operate like scammers.

  

  Business Response

  Date: 03/31/2025

  The refund was processed on 2/13/25. 

• Initial Complaint

  Date:02/05/2025

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered blinds from ************************* which was then acquired by 3 day blinds. I reached out in regards to a warranty claim for two of the blinds that are not working as expected. They said they would cover the two blinds replacement however will not replace with the same material which does not help me as I need matching blinds in my living and office. I am happy with a repair but they said they are unable to do so. I would like either 1. the blinds to be repaired 2. or if this cannot happen compensation. I do not want to replace the two blinds like they have offered with different material as this only creates a bigger problem for me. I want the BBB to know that this company has not provided a satisfactory resolution.

  

  Business Response

  Date: 02/11/2025

  A member of our Leadership Team spoke with the client on 2/7/25 and they came to a satisfactory agreement for resolution.  We will continue to monitor Case # CAS-02977583 through its completion. 

  Customer Answer

  Date: 02/13/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  **** *******
  
   
  

• Initial Complaint

  Date:01/30/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered blinds 6/2024 and I have not received the completed order by 1/27/2025. We have not received a call from 3-Day Blinds plus they have not given us a contact to call about our concerns or complaints. A previous BBB complaint did not resolve the issue. I am hoping that I can get some assistance with this matter to receive all material purchased or receive a refund.

  

  Business Response

  Date: 02/04/2025

  3 Day Blinds apologizes for the issues the customer has experienced.  The Case Manager has been communicating with the customer to address the concerns and is working with the Lead Installer to come to a resolution.  We will continue to monitor Case # CAS-02988555 through completion. 

  Customer Answer

  Date: 02/04/2025

  3-Day Blinds has not looked at our files.  It does not know what the problem is and want to send out the installer.  We need to speak with the designer and the company.  The installer only does what they direct.  They are not the people responsible nor can they make decisions or satisfy our complaint.  This is the problem we are having with this company.  They don't speak with us and keep sending out an installer. 

  

  Business Response

  Date: 02/11/2025

  The customer has been scheduled for inspection to resolve on 2/11/25.  We will continue to monitor through completion. 

  Customer Answer

  Date: 02/13/2025

  We have been contacted by the Installer not a representative manager from 3-Day Blinds.  They do not know our issue and cannot correct it.  They are a 3rd-Party.  We would like to speak with someone from the company that we bought the product from and can make adjustments or resolve our issue. 

• Initial Complaint

  Date:01/30/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  With the position that I am in the company documents show I have a set amount of duties. Then when speaking with management and HR they tell me that one set of duties are pose to be in my job duties but they are listed for job duties for a position above my own

  

  Business Response

  Date: 02/04/2025

  This complaint was filed by a current employee, not a consumer.  We have passed the information on to *************** to address the employee's concerns, but this complaint should be closed by BBB as this is not a complaint regarding a consumer experience. 

• Initial Complaint

  Date:01/27/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought around 5k from them summer of 2019 and I have 5 years warranty on this product . One of my roller shade the motor went bad ,Called 3 days blind and been told that they don't have the motor anymore and my warranty is expired in which it was not .They can't replace the motor because they no longer carry it ,its a somfy motor in which they could of easily order it from them . The only option that they gave me is to get a new blind that will cost $1300.00 to replace the one I have . I spent almost the same price on this blind when I purchased it back in 2019. The blind I have is in perfect condition and only the motor needs to be replaced which costs less than $250.00 . I want them to repair my blind and honor the warrant and if they can't they need to replace it . CASE # CAS-******** .

  

  Business Response

  Date: 02/03/2025

  3 Day Blinds is sorry to hear that the customer is experiencing issues with the shade.  The shade is beyond the warranty period, and unfortunately the supplier no longer manufactures the motor.  Due to the fact that the motor is obsolete 3 Day Blinds is not able to repair the shade.

  Customer Answer

  Date: 02/03/2025

  The motor should not be obsolete for $1700 blind that purchased less than 5 years ago. They never mentioned when they sold me the blind that this could be an issue other wise I wouldve picked manual . The blind is in great shape and does not make sense to buy a brand new blind for another $1700 when what I have to change the motor that is worth 200 dollars. I am sure they could reach out to the manufacturer of the motor and see if they can get it from there. I tried to reach them but they dont deal with individuals and told me that 3 blinds needs to reach out to them since I purchased my blinds from them. 

  

  Business Response

  Date: 02/13/2025

  The warranty, as stated on the contract and on our website states that motors and remotes are covered under warranty for 5 years. At this point the motor is outside of warranty coverage and it is also obsolete which means 3 Day Blinds is not responsible for covering the cost of a replacement.

• Initial Complaint

  Date:01/26/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  10/30/24 I agreed to buy drapes for the sum of $9,******. On 10/30/24 there was an adjustment made to reduce the price to $6,112.41. The difference was suppose to be sent to me within a week. After several calls and months, I was told the order was cancelled. I would be sent a check for the full amount of $9, ******. The full refund should be here the first week of January. ******* date I have received zero money. I was told the check had now been sent on 1/21/25. It was not. What I did receive was solicitation to buy additional stuff from them but, no check adding insult to injury.

  

  Business Response

  Date: 01/28/2025

  3 Day Blinds apologizes for the delay, I see that our accounting team has cut and mailed the check.  We will continue to monitor case CAS-02956534 until customer has confirmed receipt of refund. 

  Customer Answer

  Date: 01/28/2025

  Thank you for forwarding the response from 3 Day Blinds.
  
  I have heard they were sending me my refund since October of last year. The latest is that it will be received the first week of January.
  It wasn't.  I have recently been advised it was mailed on January 21. Unless the delivery person is walking from ******, I doubt it was mailed.
  
  Thank you.
  

  
  

  

  Business Response

  Date: 02/07/2025

  We sincerely apologize for the delay.  Our Accounting Team assures that the check has been cut and sent.  We have requested the check number. We will continue to monitor Case #CAS-02956534 until the customer confirms receipt of the check.  

• Initial Complaint

  Date:01/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I initiated 2 contracts for blinds (one of each type). I provided 2 deposits ($1,200 & $2 600). I canceled next day. I confirmed they received the cancelations. I asked when I'd receive my money back. The same way I sent it to them. They decided not to turn my money timely. They lied to me directly about it. They have me waiting for their "processing time". All internal and bogus.

  

  Business Response

  Date: 01/28/2025

  We see that Case # CAS-02987968 has documented the customer's cancellation and the refund has been submitted to our Accounting Team for processing. It generally takes ***** business days for funds to appear depending on the customer's banking institution. 

  Customer Answer

  Date: 01/28/2025

   The fact that they state it takes 10 to 15 days to refund someone is absurd.  The issue is internal.  They CHOOSE to not refund people timely.  The only reason I was refunded is because I complained, then filed a complaint.  They were sitting on my cancellation until I called AFTER their fake, internal processing time. 

  That said, I did receive my money, finally.  But, it is clear that had I not hounded them, they would not have processed my payment because they told me that they had not even acknowledged my cancellation within their own time frame.

  Yes, I'm paid.  The question is...  how many other people are the doing this to?

   

  It is completely a mater of principle.
  

   

  

  Business Response

  Date: 01/29/2025

  The refund was processed and the customer has confirmed they have received.  This is resolved. 

  Customer Answer

  Date: 01/31/2025

   IT WAS ONLY AFTER NUMEROUS PHONE CALLS AND MUCH HOSTILITY THAT THEY REIMBURSED MY FUNDS.  THEY COULD HAVE DONE THIS IMMEDIATELY.  INSTEAD THEY DIDN'T PROCESS MY CANCELLATION WHEN IT WAS SUBMITTED EARLY.  THEY DIDN'T RETURN MY FUNDS WITHIN A REASONABLE AMOUNT OF TIME.  THEY USED A FALSE, INTERNALLY CREATED "BANK PROCESSING TIME" THAT DOES NOT EXIST AS AN EXCUSE FOR PROLONGING MY REFUND.  THEY HAD THEIR ****S PERSON OFFER ME A "LAST, BEST DISCOUNTED OFFER" TO TRY AND SALVAGE THE **** WITHOUT EVEN TELLING ME WHAT IT WAS.  I JUST THOUGHT THEY ****S PERSON WAS CREATING A NEW CONTRACT TO REPLACE THE ORIGINAL ONE.  NO ONE EXPLAINED WHAT THAT OFFER WAS.  THEY ALSO DIDN'T CANCEL THE 2ND FINAL MEASUREMENT APPOINTMENT WITH THE EXTERIOR COMPANY DOING THE VERTICAL BLINDS. 

   

  THIS WAS A NIGHTMARE START TO FINISH.  THEY ARE STILL NOT ACCEPTING THE HARM THEY CAUSED MY FINANCIALLY.  DUE TO THEM DELAYING MY REFUND, THEY CAUSED MY CHECKING ACCOUNT (WHERE MY PAYMENT ORIGINATED) TO GO UPSIDE DOWN AND I ENDED UP PAYING OVERDRAFT FEES ON 2 CHECKS SINCE 3 DAY BLINDS DIDN'T RETURN MY MONEY.  NO RESPONSIBILITY TAKEN BY THEM.  NO REMORSE, EITHER.

   

   

• Initial Complaint

  Date:01/22/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We ordered blinds. They have refused a call back to set up installation since Friday when the product was delivered to them.

  

  Business Response

  Date: 01/24/2025

  Our records indicate that the customer has been scheduled for installation today 1/24/25. 

• Initial Complaint

  Date:01/18/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Solar Panel shades continue to not work. I am being told that I will have to hook up a power cord to the shade to charge the battery, which defeats the purpose of having solar panels that are supposed to charge the batteries. This has been going on for over a year and I am being told that I will have a resolution within 1-2 business days. That was over 2 weeks ago. Have received 3 different emails stating that there will be some type of resolution within 1-2 days. Still, nothing as of today. I was sold something that was paid for in full but is not working properly. I have requested to talk to a supervisor or even have a manager come out to the house to see the problem, but nothing. This is the most frustrating thing to deal with. When 3 Day Blinds called the installation company, the installation company said that they did not want to come back out as they have been to the house 12 times for the same problem. In November 2024, all 7 of my blinds were replaced with new solar panels. Less than a month later, 1 of them stopped working. Now, I have 2 that are not working. Again, I should not have to get out a 16' ladder to hook up a charging cable to charge a battery that is connected to a solar panel. 1 window on each side of the non-working blinds are still working, so, those are getting plenty of sun to charge the batteries. I was also told that the batteries come fully charged from 3 Day blinds and typically last 6-12 months before needing to be charged. I have not even gotten 2 months out of them. They are opened in the morning and closed at night. Not being used more than 2 times a day. Very frustrated. Also, seeing other complaints about solar shades not working, so, this seems to be a common problem. Would think that if you are selling a product, it should be working properly.

  

  Business Response

  Date: 01/20/2025

  3 Day Blinds apologizes for the issues experienced with the order.  Members of our Leadership Team are reviewing the account and a representative will be contacting the customer within 2 business days to discuss the order. 

  Customer Answer

  Date: 01/20/2025

  I was contacted by someone from 3 Day Blinds. There still has not been any indication that my issue will be resolved. I am being told that the installation company will be contacted and will set up a time to come out and 1, show me how to connect the power cords to the shades and 2, see if they can figure out what is wrong with the shades and why they are not operating properly. First, I paid additional money for solar panels that are supposed to be charging the batteries, therefore, there should be no need to hook up a power cord. Second, I have requested that someone from 3 Day Blinds come out to take a look at what is going on. The installation company has made 12 trips out to my house over the past ***** months, replacing several blinds as well as all the solar panels. I should not be continuing to have this issue. I have 4 windows on 2 different sides of my house. 1 blind works on each side and the other does not. If the blinds were not getting enough sun, then both windows on the same side would not be working. That is not the case. Also, if the solar panels are that sensitive that they need direct sunlight all day, then I should have never been sold these as an option. I want either properly working solar panels or I would like the money back for the solar panels that I paid for. Again, these were expensive shades and after having spent over $15,000.00 for shades for my whole house, I am extremely unhappy at the service and functionality of the 3 Day Blinds product. I have had problems with these solar shades for over a year. We have only been in the house for 3 years and did not get the solar shades installed until our 2nd year in the house. They have been non-working for longer than they have been working correctly.

  

  Business Response

  Date: 01/30/2025

  A member of our Leadership Team has been actively working with the customer and the installers to address the issues the customer has been experiencing and is working towards a satisfactory resolution.  We will continue to monitor Case # CAS-02973754 through its completion. 

  Customer Answer

  Date: 01/31/2025

  Since there has not been any resolution to my issues that I am having, I will reject the response from 3 Day Blinds. Until my blinds have been fixed to work properly and my money refunded for the product that is not working properly, I will not be happy with their response. Yes, I have been in contact with someone from 3 Day Blinds, but we are now going on over 2 months with a non working product that is in my house.

  

  Business Response

  Date: 02/24/2025

  A member of our Leadership Team has been working with the customer.  We are changing out the shades from Solar panel to battery wand and they have an estimated ship date of 2/28.  We have also submitted and received approval for a refund of $450.23.  Here is a copy of the email sent to the customer confirming resolution: 

  Mr. ******
  
  We spoke on Friday and we are changing out the shades from solar panel over to battery wand. I have the motor and wands on order. Currently they are due to ship out and we should be able to keep the expected date of 2/28. If this changes I will advise if this changes. 
  
  With this as discussed once we change over the shades should last on the battery's for about 8-10 months or up to a year depending on usage. We do offer a service to come out to replace the batteries when they die upon you supplying them. This would be a call into customer care advising you need to have them changed out. 
  
  
  Thank you.
  
  ******** *****
  CUSTOMER RELATIONS SUPERVISOR
  
  3 DAY BLINDS
  ******************************************** | ******************************
  T: **************

  
  

  

  Business Response

  Date: 02/28/2025

  A member of our Leadership Team has been working with the customer and and communicated on 2/27 that the refund was processed on 2/25/25 and that installation is scheduled for 3/7.  We will continue to monitor thr project through completion.

  Customer Answer

  Date: 02/28/2025

  I have been in touch with 3 Day Blinds and have a resolution set up. Until the issue is resolved, I will leave my response as non-acceptable.

  

  Business Response

  Date: 03/10/2025

  Installation was scheduled for 3/7/25 and  the Case Manager has left a message for the customer to confirm that all has been completed. 

• Initial Complaint

  Date:01/16/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im seeking support with resolving a product failure by *************************, now under 3-Day Blinds. On March 1, 2024 I purchased new window treatments for my home in the amount of $8,200. *** had 2 failure issues with 2 products. ************************* refunded the purchase price of the first issue. **************** contradicted product promises and put blame on the designer and installer in both instances. The panels are curled up on the edgesthey dont lay flat, light comes through and it looks awful. Multiple times Ive rolled up each panel in an attempt to flatten them out. It hasnt helped.Shortly after the initial installation, one panel fell to the floor. The installer returned, reattached it quickly. A few days later, it fell again. I called ***************** they informed me that the installer cut corners with his work and was asking why didnt he reorder the ********* were installed abruptly in September after a lot of back and forth, the panels are curled up on the left and right sides. The installer was rude and made negative comments about the refund I got for the solar panel. When I called customer service I was repeatedly told that their company was being bought out. I dont think thats an excuse for poor customer service. It seemed that they were all blaming each other for their internal problems and not taking care of their customer. Im not comfortable dealing with any legacy S&N workers in my home. Id like to take my business elsewhere. Ive been a ************************* customer for ******************************* four homes. Im disappointed that this repair has made such a problem and such a poor quality installation. I appreciate your intervention on this matter. Thank you.

  

  Business Response

  Date: 01/20/2025

  A member of our ************* Team has communicated with the customer  on 1/16/25 and come to a satisfactory resolution. 

  

  Business Response

  Date: 01/28/2025

  A member of our Team has been playing a bit of phone tag with the client and hopes they will be able to connect this week to discuss the order and come to a satisfactory resolution. 

  Customer Answer

  Date: 01/28/2025

  Hello,

  I have received one voice message from ***** and *****. The person that I am to contact works limited hours. Part of my complaint was due to the lack of access to customer service and lack of support. I'll give this one more day I hope they will provide a refund as providing service and proper installation was a failure on their part. 
  
  Thank you,

  ***

  
  

  

  Business Response

  Date: 01/31/2025

  A member of our Leadership Team spoke with the customer on 1/30/25 and came to a satisfactory resolution.  

  Customer Answer

  Date: 02/11/2025

  I haven't received ***** & ******* promised refund, and now I received an email from the BBB that my complaint was closed. Is there anything that can be done to support my predicament?
  This is the contact info of the person who reached out to me and promised during a phone call that I'd receive a full refund for the product within 7 business days. I've reached out to her again yesterday by email without a response.
  ****** ********
  ASSISTANT CUSTOMER CARE MANAGER
  ***** & *****
  
  ************ | ************************ | ********************* 
  Any help with getting the refund to me is greatly appreciated.

  

  Business Response

  Date: 02/12/2025

  Thank you for your inquiry,***.  Your refund has been approved, and the accounting team has received your request; however, there was a delay in getting the refund processed due to a system issue.  Please allow us an additional 7-10 business days to process your refund. We apologize for any inconvenience. 

  

  Business Response

  Date: 02/14/2025

  Thank you for your inquiry,***.  Your refund has been approved, and the accounting team has received your request; however, there was a delay in getting the refund processed due to a system issue.  Please allow us an additional 7-10 business days to process your refund. We apologize for any inconvenience.