Reviews
This profile includes reviews for 3 Day Blinds's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 194 Customer Reviews
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Review fromJill S
Date: 04/25/2025
1 star3 Day Blinds does NOT even deserve one star! This is the first 1-star review Ive ever written and Ive written over ***** five-star reviews on ******, Yelp and other review platforms. I have only left 5 star reviews! We recently purchased a home that came equipped with motorized blinds purchased from and installed by 3 day blinds.They were purchased by the previous owner of our home just prior to the sale. These blinds are less than 1 yr old and have never been used theyre in a guest house and were clearly defective from the start. Unfortunately, we were told by their customer service team that the lifetime warranty only applies to the original purchaser. However, we believe this policy does not account for situations where a product was clearly defective from the beginning and is part of the homes permanent structure. The warranty should 100% transfer with the home-not the purchaser.These blinds are part of the home like built-in appliances or fixtures and should reasonably maintain their functionality beyond a few months of non-use. Refusing to stand behind a clearly faulty product simply because of a change in ownership is just wrong.We asked for a technician to inspect and address the issue and to ***air or ***lace under goodwill. Theyre clearly defective, yet the company has refused to take responsibility because we are not the original purchaser.I spent HOURS on the phone with RUDE customer service. I asked multiple times that my concern be passed to the CEO, ***** ****. I also emailed and got the same answer. This lady said that she works for the CEO and he agrees with her comments. They did offer to send a *** out at my expense!They flat-out refused to make any exception to the policy, even though:The product is less than a year old.Its part of the house, not something *********** was clearly faulty from the ************ had never even been used.Review fromLeslie H
Date: 04/12/2025
1 starLeslie H
Date: 04/12/2025
I do not recommend. We've had them out 3 times for our blinds to be fixed with 2 of the times needing replaced and they still aren't right. My husband ended up figuring out how to fix them permanently. For how much these costs, these should have been perfect.
3 Day Blinds
Date: 04/14/2025
3 Day Blinds is always looking to improve our designs to offer the best quality, and we appreciate your feedback. All of our blinds are covered under warranty should you need any service. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at ************* or online at **********************Review fromArtem I
Date: 03/21/2025
1 starArtem I
Date: 03/21/2025
Worst company to work with. It's a scam dont fall for it, they try to rob you from your money while providing poor quality shafes3 Day Blinds
Date: 03/31/2025
Hello, I see that our ************* team is actively working to address your concerns. We value you as a customer and will continue to monitor your project until completion. Thank you for your patience.Review fromPatricia A.
Date: 03/06/2025
1 starPatricia A.
Date: 03/06/2025
One of the worst businesses that I have dealt with. The *** was high pressure to purchase and after the order was placed did no followup. I have to contact her for information on my order which took her at least a day to respond. After over 3 weeks of no information I wanted a refund and surprise I have an update and she refused to cancel. I was told at time of purchase that it would take 3 weeks for installation with the exception of the new product. It has been more than 3 weeks and after some pretty heated text messages I am told they shipped. I believe I was lied to and now I am forced to take a product from a dealer that cannot be trusted.3 Day Blinds
Date: 03/07/2025
I see that our ************* team is actively working to address your concerns. We value you as a customer and will continue to monitor your project until completion. Thank you for your patience.Review fromMarcia L
Date: 03/03/2025
1 starMarcia L
Date: 03/03/2025
Horrible experience! We have had our blinds almost a year and they have been out to replace at least 7 times. Product is terrible! Sales person wont respond to you. **************** is awful. The product comes in wrong every time. They give you a four hour window and either dont show, reschedule after you have been sitting home or product comes in wrong. Please do yourself a favor and go elsewhere!3 Day Blinds
Date: 03/04/2025
Thank you for your feedback! We have reviewed your concerns, and a representative will be reaching out to you shortly to discuss your order. Thank YouReview fromJohn M.
Date: 02/26/2025
1 starJohn M.
Date: 02/26/2025
Final grade: F MinusI went with 3 Day Blinds instead of my original plan to use ********** or ******. Their personnel were here to help me make product selections and to take measurements. That was on January 3, 2025 and half of the balance of the job was paid at that point. No issue there. My issue is the remainder of the balance was taken out 8 days BEFORE the job was completed. They came on January 29, 2025 to install them. There were 6 blinds in my order, and 3 were defective right out of the box. I called within an hour voicing my displeasure, and the installer came the next day (January 30th) to verify the blinds were indeed defective. I was assured by their customer service department that they would expedite the new blinds and have them installed ASAP. After numerous phone calls to them to see what my status was, I received a litany of excuses with no definitive answers. I also received no follow up calls when I was assured I would be contacted. I felt I was given the run around which is completely disrespectful and a bad optic. The only correspondence I did receive was an email stating "how did they do, please give us a rating"....Believe me, they don't want to know. I did not send a review in, giving them a chance to fix their mistakes. Finally today (February 26th) the same installer who verified the blinds were defective shows up. I was expecting a resolution to this situation and my new blinds would be installed. My replacement blinds were not in his truck, instead he asked me were the blinds installed? The left hand doesn't know what the right hand is doing in this company. I felt I have been ripped off and I am extremely angry and disappointed. I just filed a dispute against them with my credit card company. I have given fair and honest reviews over the years and all my reviews have been positive...until now. Stay away from this company. The only reason I gave the 1 star is because I couldn't use 0.3 Day Blinds
Date: 03/03/2025
I see that our ************* team is actively working to address your concerns. We value you as a customer and will continue to monitor your project until completion. Thank you for your patience.John M.
Date: 03/07/2025
************************** is now handling this matter.Thank youReview fromMichael S
Date: 02/24/2025
1 starMichael S
Date: 02/24/2025
I ordered 12 sets of blinds. Two of them right out of the box do not retract. I called the service 800 number and was told the warranty was void because I installed them. I was never told that would void the warranty but the fact remains the blinds were faulty. I asked the *** if I was just SOL and he said yes sorry.3 Day Blinds
Date: 02/25/2025
Hello *******, I am sorry to hear that there was an issue with your recent order. Our system shows that you spoke with ************* and communicated that you had resolved the issue and everything was fine. 3 Day Blinds is always looking to improve our designs to offer the best quality, and we appreciate your feedback. All of our blinds are covered under warranty should you need any service. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at ************* or online at **********************Review fromRobert B
Date: 02/24/2025
2 starsRobert B
Date: 02/24/2025
1st of all, I wanted to clarify that I don't have a problem with the motorized blind itself. It works fine, except for when something happens. Trying to get ahold of them a few years back after we made are 1st purchase was terrible, since they just changed the shades color do to a stock problem. They never asked us.Ok, 3 months later it was fixed. Last year the battery died in it. The part was under warranty but the labor was not. *****. Read the fine ********* onto today's issue. I spoke with them 2 weeks ago as we lost the little pigtail which allows us to charge it up. It's a special fitting so there is no way around it.I called and told that little pigtail and a cord was almost $40.00!!!! What??? Now onto the next problem. Guess how much they wanted to charge for shipping a very small cable? $44 for standard overnight shipping. The only other option was ***** overnight at $78.00, however the catch, it's when the shipping department gets to it and packs it out Only them does the ***** options kick in. The s Days Blind employee did a good job but couldn't answer any questions about when this would shipout. I got the box this morning from ***** Standard Overnight. It was put in the mail yesterday. So you pay $44 for overnight shipping that takes 2 weeks to pack out. That's insane. Why even yse overnight shipping??? It makes no sense to me. None. There is not one ioda of common sense in this. Not one. Why not just send it ************* Ground Advantage. It would cost around $10.00 retail and probably $8.00 with a business account.This company has terrible policies when it comes to treating the customer with respect.$44 for overnight shipping, but sent out 2 weeks after order???? *** the shipping cost more than the product itself for something so small, there is s problem with that. Where is the common sense I'm that. Where????3 Day Blinds
Date: 02/25/2025
3 Day Blinds is always looking to improve our designs and services to offer the best quality and service, and we appreciate your feedback.Review fromKaren L
Date: 02/08/2025
2 starsKaren L
Date: 02/08/2025
Tldr: While we ultimately ended up with reasonably nice shades, the length, stress, irritation, and cost of the process were completely unbearable.9/30/24: We have a salesperson visit us in our home. While we have major sticker shock -- the initial estimate is over $7,000 for 11 shades -- by being willing to wait longer for our order, that brings it down to $4,469.48. This includes professional measurement and installation completed by their contractors. We pay a 50% deposit.10/2: Measurement.10/18: Installation...except that two of the eleven shades do not fit, as they are too wide. We pay for the rest of our order. I get an email telling me that the material is now back ordered until December 6.12/22: Back order date moved to January 24. I demand and receive a refund of $1,000. They offer to have me re-select material for only the two missing shades, which I decline because the point was to have an entire house of matching shades.1/16/25: Back order date moved to February 7. They agree to let me re-select material for my entire order of 11 shades from something that is in stock.1/27: We select new material.1/30: A new contractor remeasures and points out that (1) most of the measurements were too wide and (2) much of the original installation was not done properly. We are essentially starting over, except worse off because of the poor job done by the original contractor. I again spend entirely too much time trying to get through to a manager and request an additional $1,000 refund. I am told that they will only approve an additional $500, which I ask them to reconsider.2/7: Installation by the new contractor. I spend over an hour overseeing everything to make sure that the shades and valences are straight, work properly, etc. I email the manager and am told that they can offer me $500. After that, our final cost is $2,969.48, or $269.95 per shade, which is almost ************* the final result nice? Sure. Was it worth the hassle? ABSOLUTELY NOT.3 Day Blinds
Date: 02/12/2025
Hello *****, I am so sorry to hear that your experience with 3 Day Blinds did not meet expectations, and that the service you received did not meet our standard. We appreciate your feedback. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our customer service.Review fromDebra W
Date: 01/27/2025
1 starDebra W
Date: 01/27/2025
I Purchased motorized shades for my home five years and two months ago. Motor stopped working on my one shade. Waited over an hour on the phone to speak with a technician and was told I was out of the warranty period by two months. I was told they could send out a technician for $89.00 but if the motor was broken they would not service it because they dont have parts. They told me it would be cheaper to get new shades from them.3 Day Blinds
Date: 01/28/2025
3 Day Blinds is always looking to improve our designs to offer the best quality and service, and we appreciate your feedback.
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