Reviews

This profile includes reviews for TeleCheck Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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TeleCheck Services, LLC has 30 locations, listed below.

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  TeleCheck Services, LLC

  600 Vel R Phillips Ave Milwaukee, WI 53203

• 

  Telecheck Services Inc

  2750 Lake Villa Drive #303 Metairie, LA 70009

• 

  Telecheck

  PO Box 6806 Hagerstown, MD 21741-6806

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  Telecheck

  250 Mill St Rochester, NY 14614-1026

• 

  Telecheck Services, Inc.

  6161 Busch Blvd Ste 108 Columbus, OH 43229

Review Details

• Review fromKrista F

  Date: 05/29/2024

  1 star

  Krista F

  Date: 05/29/2024

  They, 3rd party lost the check. Funds available. Very unreliable Check your credit report.Cant even cash a check Stay away from this company

  TeleCheck Services, LLC

  Date: 05/30/2024

  **************, Thank you for contacting us with the stated concerns. In order to assist we need additional information. Please email us your name, address, phone number, and a brief summary of the issue to ********************* reference case number ********. Thank you, ******.

• Review fromRoy A

  Date: 04/25/2024

  1 star

  Roy A

  Date: 04/25/2024

  Awful, totally awful!! Guy did not help at all and even gave me the wrong fax number to send my proof of check being good. Then to find out he sent my case to recovery services even though I asked to open up a dispute case. Horrible company and I Donn’s understand why businesses use them!!!!!!

  TeleCheck Services, LLC

  Date: 05/08/2024

  IMPORTANT NOTICE: REFER TO TRACKING NUMBER ****** IN ALL FUTURE CORRESPONDENCE
  RE: BBB Complaint No. ****** / *******************
  Dear ****************,
  TeleCheck has received your BBB complaint regarding what seems to be an issue with a declined check as well as a possible
  returned check. We sincerely apologize for any trouble you have encountered including your experience contacting our call
  center.
  While we understand your frustration, we need a little more information to help us locate the transaction so we can help resolve
  your concerns. Any or all of the below additional information should allow us to locate and address the transaction at issue:
  A copy of your drivers license or other state-issued identification used in connection with the transaction; or
  A copy of a voided check from the account in question or the full bank account and routing numbers.
  Please note all information you provide us is legally protected from unauthorized disclosure.
  While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, please
  call me directly at ************** or you can reach me by email at ************************** You may also contact our
  Consumer *********** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a
  supervisor if additional assistance is necessary.
  
  PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
  ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
  Sincerely,
  *************************
  Consumer Resolution Services 

• Review fromAmy W

  Date: 03/11/2024

  1 star

  Amy W

  Date: 03/11/2024

  Telecheck has unreliable services that they offer to large corporations that determine if a person is able to write a check to pay for items being purchased. A transaction can be approved on one day then 2 days later the check is decline. When you call telecheck to verify why the check was declined they tell you it is due to lack of history on the account. This is the 3rd call with telecheck to verify information, the process is time consuming in the event you are on the call for 20 minutes

  TeleCheck Services, LLC

  Date: 03/19/2024

  March 19, 2024 ******************* ********************** RE: BBB Complaint No. ****** / ******************* Dear ****************,TeleCheck has received your BBB complaint. We sincerely apologize for any trouble you have encountered with this decline and your experiences contacting our call center.We want to help resolve this, but we need a little more information to help us locate the declines and determine what may be causing the declines. The best information would be the full routing and bank account numbers for the checking account that you are using. Alternatively, we may be able to locate the information using either your social security number or drivers license or other state issued ID.Please note all information you provide us is legally protected from unauthorized disclosure.While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, please call me directly at ************** or you can reach me by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.Sincerely,************************* Consumer Resolution Services

• Review fromKim B

  Date: 01/26/2024

  1 star

  Kim B

  Date: 01/26/2024

  Telecheck is unethical in its policies. Return check fees are inexcusably high and punitive. $25.00 is outrageous, and the fee was taken from my account without notice to me. The return policy had not been previously revealed. The fee was levied without my knowledge or permission. Reaching a human customer service agent is nearly impossible; majority of time is "hold". Customer service reps are calm and say they want to be helpful. However, they form a well constructed brick wall of immutable "company policy". When I asked to speak to a supervisor, after waiting on hold, I was disconnected. I had spent an hour trying to resolve this problem, and was passed from one part of the bureau to another. I am in Madison Wisconsin. Ann, at telecheck, told me to call ***, their "collections" agency. Tamika was polite, but immutable, citing "company policy". When I asked to speak with a supervisor, she told me he was not available and I should put my complaint in writing. I asked the name of her supervisor, and she said Dwayne *******. Since I believe further attempts to get the return fee reversed would be completely futile, I am reporting the them to Better Business Bureau. I have been asked to select a "star rating", which I object to. I don't want to give them any stars, but without one, my review cannot be left.

  TeleCheck Services, LLC

  Date: 01/29/2024

  ******************,

  We apologize that you had difficulty reaching an agent and did not get the outcome you were requesting. We would be happy to review your account. Please email your name, address, contact information and details regarding the issue to ********************** Reference case number 12637360.

  Thank You,

  Fiserv

• Review fromBarb C

  Date: 01/18/2024

  1 star

  Barb C

  Date: 01/18/2024

  Tried to write a check at **** ***** today. TeleCheck denied it. **** ***** employees gave me a number to call. Called it and gave the AI routing and account info, plus check number. TeleCheck's AI response said that it had asked **** ***** for additional information and **** ***** didn't provide it. **** ***** employees were confused. I still haven't been able to pay for the damn side door for my mom's house. lol. It's been there for 56 years, is beginning to fall apart, but I guess it will have to stay there longer.

  TeleCheck Services, LLC

  Date: 01/23/2024

  ******************,

  Thank you for reaching out with the stated concerns. We apologize you were given the answers you needed when calling. 

  We would be happy to look into this further for you. Please email us your information and a summary of the issue to ********************** Reference case number 12616185.

  Thank You,

  Fiserv

• Review fromMichael C

  Date: 01/18/2024

  1 star

  Michael C

  Date: 01/18/2024

  Declined my check at ******* ******. Account had more than enough to cover the check, not by a little but way in excess of check amount. Called my bank, telecheck never called them are ran anything on my account through them. Called telecheck, the wanted my routing number, check number, driver's license number and social security number. Yes, NO, don't know how they are in business, they are scammers. Telecheck if you don't like that, *** me. So not easy enough, not doing business with Tractor Supply any longer or any business that I find out does busienss with telecheck. What a joke. **********

  TeleCheck Services, LLC

  Date: 01/23/2024

  ************,

  Thank you for reaching out with the stated concerns. The information requested is needed to locate your account and review to determine the reason for the decline. In some cases adjustments can be made to reduce the risk of a decline at point of sale. 

  We would be happy to assist. Please email us at ********************** Reference case number 12616111. 

  Thank You,

  Fiserv

• Review fromMaria A

  Date: 01/17/2024

  1 star

  Maria A

  Date: 01/17/2024

  Like they all say and all the bad reviews about them are correct. Rejects the check. The phone number no one answers. It's a machine asking for too much private information, then machine freezes and gives no answer.I have to put a star for the review to show but in reality is zero stars I give them.

  TeleCheck Services, LLC

  Date: 01/18/2024

  **************,

  Thank you for reaching out with the stated concerns. Please email your name, address and contact information and a summary of your issue to ********************** We would be happy to research and assist. Reference case number 1267522. 

  Thank You, ******

• Review fromApril F

  Date: 12/29/2023

  1 star

  April F

  Date: 12/29/2023

  Denies Checks at grocery store and do not provide a decline code. When you call, they immediately want to collect your routing and bank account number PLUS driver's license and/or Social Security Number. Been declined 3 times in one month and my bank says it is not them, my accounts are good. I tried calling. Then requested the denial information via mail. They did not respond to mail. I think they are just fraudulently denying people to collect information to sell. They should provide decline codes on their denial receipts instead of trying to collect personal information. Even the answer machine immediately tells you to prepare to provide your banking information and personal information when you call their number

  TeleCheck Services, LLC

  Date: 01/04/2024

  ****************,

  Thank you for reaching out with the stated concerns. We apologize for any frustration. 

  We would be happy to assist. Please reach out to us with your name and information to ********************** We need information to locate the decline. Once located we can determine the reason the decline was given and possibly make adjustments to reduce declines in the future. 

  Please reference case number ******** when emailing. 

  Please note all information you provide us is legally protected from unauthorized disclosure. We do not sell or share your information. 

   

• Review fromCharles P

  Date: 12/14/2023

  1 star

  Charles P

  Date: 12/14/2023

  cant get straight answers they cannot fix say there is reason but dont know why

  TeleCheck Services, LLC

  Date: 12/15/2023

  Thank you for bringing the stated concerns to our attention. We would be happy to assist but would need information to do so. 

  Please email your name, address and a summary of the issue you are having to *********************. 

  Reference case number 12536528.

   

  Thank You,

  Fiserv

• Review fromPhillip C

  Date: 12/06/2023

  1 star

  Phillip C

  Date: 12/06/2023

  terrible company, declines checks for absolutely no reason, i have over ****** credit available on my account and they decline my check without even contacting my back to check available balance. i call customer service and received ZERO assistance. no i have to go to my back and and have cut a cashiers check in order to pay for services on my vehicle because this stupid company is blocking my perfectly good check and offers NO avenue for remediation.

  TeleCheck Services, LLC

  Date: 12/07/2023

  Mr. *****,

  Thank you for reaching out with the stated concerns. Checks can be declined for multiple reasons. We would be happy to research to find out what this took place but would need additional information in order to do so. Please email your name, address, phone number, the date and place of the denial to ****************************.

  Please reference case number 12520188.

  Thank You,

  Fiserv