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Business Profile

Payment Processing Services

TeleCheck Services, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TeleCheck Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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TeleCheck Services, LLC has 30 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 55 Customer Reviews

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    Review Details

    • Review fromdebra c

      Date: 07/10/2022

      1 star

      debra c

      Date: 07/10/2022

      I wrote a check it tried to clear my account on 6/28/2020 but there was a direct deposit delay.... did not clear .....they put the check thru again on 7/5/2020 and it cleared my bank but they reported me to tele check anyway even after they got the money costed me a federal job they will be getting sued call in to my attorney, they have many unprofessional incompetent individuals working for them.

      TeleCheck Services, LLC

      Date: 07/21/2022

      Thank you for reaching out with that stated concerns. We would be happy to assist with review/research however would need additional information. Please email your name, address, contact information and the issue to ********************** Reference case number ********.
    • Review fromWayne M

      Date: 07/07/2022

      1 star

      Wayne M

      Date: 07/07/2022

      I write only a limited number of checks. The retail store I wrote a check at today uses telecheck and when they processed my check it was declined. No reason was able to be provided by the retailer. I went to my bank to see if they knew the problem and they said account was good and funds were available. I called telecheck and after listening to a long and not specific automated response I talked to a representative. I was told that because I have never had a check processed through telecheck my check was declined. What if the situation was critical or time sensitive or I did not have another way to pay the charge!!! This telecheck system is bad news.

      TeleCheck Services, LLC

      Date: 07/21/2022

      Mr. ************* you for reaching out with your stated concerns. We would be happy to review your account however would need additional information. Please email your name, address, contact information and any information available regarding the decline to **********************
    • Review fromJosh D

      Date: 06/13/2022

      1 star

      Josh D

      Date: 06/13/2022

      My daycare uses telecheck. After 1 year my payment just started declining for a CODE 4. There was no details as to why, the bank confirmed over and over again that everything was fine. I tried entering my info into their automated system 5 different times between 2 days and just got reroute back through it. Now my daycare hasn't been paid in 2 weeks and nobody knows why. Nothing changed. Telecheck just stopped putting the payment through. ive wasted 3 hours of my time atleast trying to resolve an issue of THEIRS. And at this point still have no resolve.

      TeleCheck Services, LLC

      Date: 06/16/2022

      Thank you for reaching out with the stated concerns. We would be happy to look into this for you however we would need additional information. Please email your name, address, contact information and the issue to ********************** Reference case number ********.
    • Review fromAndrew S

      Date: 06/10/2022

      1 star

      Andrew S

      Date: 06/10/2022

      I work as accountant for a relatively large company, and review bank information daily. We had an exception for an electronic debit out of an account that can only cut physical checks... so I investigated. Someone lifted our check disbursement account information (most likely off a check we cut) and was trying to use our account information as their own to pay their Kohl's card. You can submit fraud claims online, but only for people who have an account at Telecheck. There is nothing for people who are the recipients of Telecheck processing fraudulent transactions. It took me about 2 hours of research, 5 different phone numbers, and I don't know how many different number prompts to finally get a person. I explained the situation, gave them all our bank information, including dates, amounts, and transaction ID numbers. I was then told they couldn't do anything about the fraud unless they spoke to the authorized signer on our account. I should mention at this point, I had rejected the transaction multiple days in a row, but it kept being re-processed and submitted. When I kept asking questions and explaining that I am not trying to get any information from them, I am not trying to move money, I am just trying to stop a transaction we have confirmed with our bank is fraud - they just stuck to the script saying we can’t help you, you're not an authorized signer. My questions are this – is fraud even taken seriously? How are they allowed to operate as a business, if they aren't confirming the legal name on bank accounts before processing information? Any correspondence with our bank would have prevented this. But that means anybody can hand them an account number and routing number and pay their bills with someone else's account. Why is there so much resistant on the back end, when there should be more verification on the front end? When someone calls and even has their bank confirm a transaction is fraud, why is no action taken at that point? Less than zero stars


      TeleCheck Services, LLC

      Date: 06/14/2022

      Mr. ******** you for reaching out with the stated concerns. We would be happy to assist however would need additional information. Please email your information and concerns to ********************** Reference case number *******.
    • Review fromSteve A

      Date: 05/06/2022

      1 star

      Steve A

      Date: 05/06/2022

      Wrote a check for $266.87 for tractor repairs. Merchant sent check thru Telecheck and it was declined - Code 3. Very mysterious how another company, totally unrelated to my bank, USAA, can effect my check cashing ability. USAA was not even familiar with Telecheck. I had over #30k in the account so the amount was not an issue. Their claim is that i have insufficient history---basically because I do not write many checks. Thats my prerogative NOT THEIRS. They want my to fill out forms, provide ID numbers etc. Not a chance. Shady company at best. Run for your life and the merchant can bear the losses.


      TeleCheck Services, LLC

      Date: 05/09/2022

      Thank you for bringing the stated concerns to our attention. We are currently reviewing your concerns for resolution and will provide our response shortly. Respectfully, Fiserv

      TeleCheck Services, LLC

      Date: 05/18/2022

      an email response as been sent to ************************ Please review the response and submit any additional information to the email provided in the letter. Thank you

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