Business Profile

Payment Processing Services

TeleCheck Services, LLC

Headquarters

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Complaints

This profile includes complaints for TeleCheck Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

168 total complaints in the last 3 years.
58 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:02/04/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hi on or about January 17th ******************************************** Walmart. The order was for a grocery order delivered to my home. Because of a medical emergency the delivery driver had the order canceled. I placed the order again the next morning and this caused an overdraft on my account bcz I assumed when the order was canceled the charges would be too. Now 3 weeks later after losing $100 for overdraft fees and speaking to 4 representatives of Telecheck I still am not able to cash checks for my online grocery orders. During the attempts to get this problem resolved I have been lied to by these representatives. I keep getting the scripted response that my account will be updated or the system is being updated and I should try and place the order in 24 to 48 hours.
Business Response
Date: 02/21/2025
Ms. *******,
Thank you for bringing the stated concerns to our attention. We apologize for any inconvenience caused. .
We are working on correcting this issue for you. A final resolution letter will be mailed to you when completed. We appreciate your patience.

Thank You, Fiserv

Customer Answer
Date: 02/21/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello the company is basically saying my complaint is being reviewed by them and they will get back to me. I guess I'm still waiting. I'd really like to know why I'm having this problem.
[Please type your response here.]

Regards,

***** *******
Business Response
Date: 02/25/2025
February 25, 2025
***** *******
********************************************
RE: BBB Complaint No. ******** / ***** *******

Dear Ms. ***************** you for speaking with me on February 11, 2025 and providing your bank account information to allow me to research
and locate the transactions in question. As we discussed, TeleChecks records do not reflect any declines on transactions
associated with your new bank account. As we also discussed, the online orders were stopped by *******, and were not sent
to TeleCheck for approvals.
After our call, I submitted this issue to ******* for research. ******* advised that you re-enroll your bank account with *************** either through the ******* app or website. The previous cancelled order caused a break in communication between
******* and your bank, so re-enrolling should restore your ability to place orders online with *******. You may want to
confirm your re-enrollment with ******* and Pay by Bank prior to submitting another check, checking account payment, or
debit transaction.
We believe this resolves your issue, but if you have any additional questions or concerns, please call me directly at (240) 849-
5021 or by email at ************************** You may also contact our ******************** at ************** MondayFriday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services
Initial Complaint
Date:01/22/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called this company because I was. Trying to order from ***** cart now I have been ordering off line for a while now they say I owe something from ****** ago, they took my info but not giving me any information I explained to them what ever I owe from 7 years ago from Telecheck it was in my bankruptcy I filed January 3024 I gave them my bankruptcy # and this company saying Im in the system and they was very rude
Business Response
Date: 02/05/2025
February 4, 2025
******* ******
************************************************************************
RE: BBB Complaint No. ******** / ******* ******

Dear Ms. **************** you for speaking with me on January 30, 2025 and providing your drivers license information to research your
consumer history. As discussed during that call, I located an active debt item to ****** that should have been updated as a
result of your discharged bankruptcy case. Accordingly, TeleCheck has updated that debt to a bankruptcy status. Your
consumer profile shows no negative data or active debt items.
Below is a summary of the updated item in our database:
Consumer
Name
Acct#
(Last 4)
ID#
(Last 4)
SS#
(Last 4)
Check # Original
Creditor
Check Date $ *** Current
Status
*******
******
***2553 ***3815 N/A 106 ****** 265 October 26, 2018 $ ***** Modified
*NOTE: 0 or N/A appearing in grid indicates inapplicability based on transaction type.
We believe this resolves your issue, but if you have any additional questions or concerns, please call me directly at (240) 849-
5021 or by email at ************************** You may also contact our ******************** at ************** MondayFriday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services
Initial Complaint
Date:01/08/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This complaint is against *** Debt Collections for improper debt collection practices that have significantly affected my financial wellbeing and credit score. I receive daycare assistance from the state, which sometimes causes delays in payment processing. My daycare is aware of this and usually only charges my card $12.50 for my weekly co-pay, understanding that the state will backdate payments for any missed weeks. However, on October 7, 2024, the daycare charged my card $324 for a full weeks service, despite our agreement that the state payment would cover it retroactively. I disputed this charge with my bank, believing it to be invalid. After disputing the charge, I spoke with the daycare director, who was not aware that *** was pursuing me. The director confirmed that the state had issued checks to cover my costs, and it was agreed that I would receive half of the $324 as a refund while the other half would apply to my outstanding balance. As of January 8, 2025, I have not received any refund, nor has my account been credited correctly. *** continues to pursue me for the full $324. I confirmed with the daycare that there is no outstanding balance on my account; in fact, I have a credit. The only evidence provided by *** is a Check Authorization Detail from TeleCheck, which inaccurately categorizes the $324 charge as a recurring payment. My recurring payment has always been $12.50, and any changes would require prior confirmation. I am concerned that *** has not demonstrated proper resolution of this issue. Additionally, they have incorrectly reported this collection on my credit report, threatening my perfect payment history and credit score. I request the BBB's intervention to address the following: Immediate removal of the collection from my credit report.Confirmation from *** Debt Collections that the matter is resolved and I owe nothing further.A review of TRS Debt Collections practices to prevent similar issues for other customers.Thank you.
Business Response
Date: 02/03/2025
February 3, 2025
***** ********
*************************************************************
RE: BBB Complaint# ********
Original Creditor: Tutor Time
Current Creditor: TeleCheck Services LLC
Reference Number: 44- 242924425102
This is a communication from a debt collector.
This is an attempt to collect a debt.
Any information obtained will be used for that purpose.
SEE ENCLOSED FOR OTHER IMPORTANT INFORMATION
Dear ***************************** Services, **** (TRS) received your BBB complaint in regards to the reference number mentioned above. TRS
regrets any inconvenience or confusion you have experienced in our attempt to recover the above referenced item, a payment
that returned from the bank unpaid because there was a stop payment on a ************************* checking account
ending in 2840.
1 Once the item returned unpaid, TeleCheck paid Tutor Time for the item as part of its warranty, and TeleCheck
assigned it to TRS for collection. We previously provided you validation for the item on December 30, 2024.
2
Our understanding from your letter/s is that you are not disputing whether the item in fact cleared your account. Your belief is
that you had worked out a different payment arrangement with the school and so should not have been charged the $324.00
payment. When we received the above complaint, we contacted the Tutor Time to ask this. The Director of Tutor Time,
however, told us that this was a misunderstanding on your part and that the debt was in fact valid. Our understanding, further,
is that the Director would speak with you and answer any questions you might have about the situation.
A summary of the active item in our database is provided below:
Transaction # Date Amount Original
Creditor
Current Creditor Received by
TRS
Fee Total Due
44-242924425102 10/07/2024 $324.00 Tutor Time TeleCheck
Services LLC 10/18/2024 $0.00 $324.00
TRS will assume you agree with the information in this letter and do not dispute the validation or *********** explanation
unless you contact us to provide additional information for our review.
Finally, please note TRS does not report to any of the major credit reporting agencies, specifically Experian, **********, or
Equifax; therefore, this matter should not have any negative effect on your credit rating with those agencies. *** does
however report open debt items like this one to its affiliate TeleCheck Services, LLC, a specialty reporting agency. As such,
1 Your complaint references a charge to your card. Please note this was not a debit/credit card charge but rather an ACH
payment from your bank account.
2 For your convenience we are attaching again the authorization provided by Tutor Time as validation for this item.
this item may affect future check transactions at any TeleCheck subscribing merchant or financial institution until it has been
resolved.
If I can answer any other questions about this matter, please feel free to call me directly at ************** or contact our
Consumer *********** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. Thank you for assisting TRS in
maintaining the accuracy of its records.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.
Sincerely,
****** ********
Senior Processing Specialist
TRS Recovery Services, ****
Customer Answer
Date: 02/12/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I received your mailed response yesterday and the only positive out of it is that you do not report to the credit bureaus, however, I am not a dishonest person and I pay my bills. According to your response, the director of the daycare informed you that this was an error on my part and that the monies owed is completely valid, which is absolutely not true as I have spoken with all office staff and have statements showing how the payment for the month of October ended up working itself out. I will attempt to explain this again since I tried calling the senior processing specialist in the letter but have yet to have my call returned.
1. I receive daycare assistance from the ******************************* and have been receiving this assistance for almost 6 years now between both my children. Due to high volumes of cases, understaffing, and budget cuts, there are months when the assistance funds are delayed up to a week. This is nothing new, and I have been an established customer with my daycare for a couple years now and have never had this problem.
2. I have a bank account on file in order for automatic weekly payments for my co-pay, which is $12.50/wk.
3. Without my permission, I was charged $324 for a single week in October because DES was late on sending the check.
4. Upon discovering this misunderstanding, I contacted the daycare center and disputed the charge with my bank (only disputed because at the time I was not sure what the charge was for because the amount is substantially higher than my usual weekly amount).
5. When speaking with the director of the center trying to figure out what happened, I learned that DES was late, but that they had eventually received the check a couple days later, which covered the entire month of October.
6. After speaking with the director, I decided not to follow thru with the bank dispute, did NOT sign the authorization to move forward with the dispute and did NOT receive a refund from my bank. Because I was told it would take up to 10 weeks to receive the money back from telecheck, I opted to leave the money and have it reflect as a credit on my account to pay my copays.
7. According to the letter I just received from ***, you stated that per your warranty policy, you paid the $324 when notice was received that I had disputed the transaction, sending it to the daycare. Again, the dispute was never resolved resulting in a refund to my account because I did not follow thru.
Conclusion: this cannot be a misunderstanding on my part because I have provided all the proper documentation to support the facts I have just laid out. The daycare received payment from ******************************* as well as your company. The daycare was double paid, triple if you count my direct payment before it was given back as a credit to my account. The daycare should be the one returning your money, not me. I will not pay over $700 for 1 week of daycare because of this.
You have my contact information, I want this matter closed and out of collections immediately.

Regards,

***** ********
Business Response
Date: 02/20/2025
Ms. *******,
Thank for your reply.
TRS is reviewing further and a final response will be mailed to you when the investigation is completed.

Thank You, Fiserv
Initial Complaint
Date:01/03/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I went to a store called rural king in *********** on January ****** and I went to cashier to pay my bill which was $695.26 I wrote a check for that amount (I have enough money in my bank account to cover the bill and more) this 3rd party company teleCheck suspended my check and would not let me pay the bill for the products I wanted to buy and on top of that they told me I can't write a check for 24 hours I have never wrote a bad check in my life I have the money in my account to pay the bill and this company has the ability to control what and when I buy stuff with my money they also told me I wrote alot of checks lately (I myself do not have a debit card and I pay my bills with checks or cash that's how I always have done it) I do not appreciate a 3rd party company telling me when and how much money I am allowed to use of my own money I do not appreciate someone monitoring what I buy and when I buy it I also called my bank when I got in the car and the bank told me they have nothing to do with it and the bank has no idea why they would do this to us because we have the funds this was humiliating for us there were people in line and we can't pay for our stuff this is my money I don't need a company telling me when and how much money I'm aloud to use of my own money I also wonder if this will mess up my credit score because they did this to my bank account they have to much control of our finances as we have excellent credit and I'm very concerned
Business Response
Date: 01/15/2025
January 14, ************************** *************************************************** RE: BBB Complaint No. ******** / ************************************************************* has received your BBB complaint regarding a check decline that you received at Rural King. We would like to apologize for any inconvenience, embarrassment, or frustration this decline has caused. For background, TeleCheck is a check acceptance and check processing company which works with merchants nationwide who wish to accept payment by check. For many merchants, TeleCheck also provides warranty services. As part of its services, TeleCheck evaluates, and processes check payments at the point of sale for its merchant clients by evaluating transactions against its database. If TeleCheck accepts a check, it guarantees payment to the merchant even if the check returns unpaid for some reason.1 TeleCheck will decline a check when there are negative items associated with a check writer in its database (a Code 4 decline) or when a statistical analysis of the check and the transaction indicates a greater risk that a check will not clear than a merchant is willing to accept.2 In those instances, TeleCheck will issue a Code 3 decline.3 With the information in your complaint, we were able to locate the transaction in question and the Trace ID associated with it --- *********************** -- which was processed on an *************************** checking account ending in 0757. TeleCheck issued a Code 3 decline for this transaction because of a high level of recent activity associated with this checking account. We have also made some modifications to your information in our system which we believe will reduce the likelihood of future Code 3 declines. Our records reflect no check transactions with TeleCheck merchants since we made those adjustments. While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, or if you experience any other declines, please call me directly at ************** or by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK. 1 While a merchant remains free to accept a check even if TeleCheck declines to accept it, TeleCheck will not provide a warranty. 2 A Code 3 is not reported to third-party consumer reporting agencies and in no way reflects negatively on a consumers credit status. TeleCheck does not have access to a check writers account and does not verify account balances as part of the processing services it provides. 3 For further information about TeleCheck or if you would like to request your TeleCheck File Report please visit: **********************************************************************************, or call TeleChecks ******************** at *************** to request that a form be mailed to you. 4 The decline was issued at Rural King on January 3, 2025, for a transaction in the amount $695.26 (check number 1455). Sincerely, ******* ***** Consumer Resolution Services
Customer Answer
Date: 01/16/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Please type your response here.]
I do understand that telecheck wants to put a blanket apologize on this incident of January ****** but I believe they did not address another issue that effected my incident on January 3rd I wrote a check (that I purchased with my own money) to pay for a sale from rural king and as a 3rd party company telecheck has the authority to reject my check which they did and on top of that they froze my checks from my bank for 24 hours I'm sorry but last I knew I am a United States citizen in a free country. Who gives telecheck the authority to have the power to go my bank and me to say when and how much I am aloud to spend of my own hard working money and on top of that who gives the authority to telecheck to control the business of how much they can profit because the business lost $695.26 sales that day and the consumer lost there freedom to buy in a free country I thought in ************* you are incident until proven guilty I got punished before I was guilty in this case and I was never guilty but I got charged it kinda sounds like we live in a country that controls are sales and purchases (kinda like a dictatorship. Who is actually in charge of telecheck? *****?? I don't know but it makes you wonder) they really seem to have some power. I really believe we as United States citizens we have to stand up and fight for our freedoms and we should fight for what is right. Telecheck is a 3rd party company that should not have the authority to control my checkbook after a sale further more in this instance when I talked to telecheck on the phone and then I talked to my bank the problem should have been taken care of immediately my checkbook should not have been locked for 24 hours and I should have been able to make purchases afterwards this is my money there was NO FRAUDULENT activity and I was able to call the bank about this the bank said they never heard of a3rd party doing this to anyone Telecheck by no means should have the authority override my bank or my authority over MY MONEY what if this was a emergency.
In conclusion this is my money and i did nothing wrong and i should not have been penalized and telecheck should never been able to override my authority it's one thing if it was actually fraudulent activity in this instance there was none I called telecheck and made that clear and I still was not able to make the purchase
This is unacceptable
Regards,

***** *****
Business Response
Date: 02/05/2025
February 4, 2025
*********************
******************************************************************************************
RE: BBB Complaint No. ******** / *********************
Dear Ms. **************************** has received your response. As noted in our January 14, 2025 letter, as a courtesy, TeleCheck made
some modifications to your information in our system that we believed would reduce the likelihood of future Code 3
declines. Indeed, our records show that you received a check approval two weeks later1
at ******* 3253 (and no
declines since) so we believe your concerns have been addressed.
Please understand that a consumer does not have the right to pay for purchases using their checking account and a
merchant is under no obligation to accept payment by check. This is a courtesy some offer and TeleCheck offers
these merchants a warranty solution to protect against the risk that an item will return unpaid. As a result, TeleCheck
evaluates check payments against the risk of possible return and occasionally will recommend that a merchant not
accept a check payment.2
Without TeleCheck, many merchants would simply require some other form of payment
other than checks.
If you feel there is another issue, please provide details so that we may research and resolve. At this time, we
believe that the original complaint has been resolved. If you have any additional questions or concerns, please call
me directly at ************** or by email at ************************** You may also contact our Consumer Call
Center at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a
supervisor if additional assistance is necessary.

PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING
NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM
TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services
Customer Answer
Date: 02/08/2025
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Plpe your response here.]
February 8,2025
I am writing in your respond on February ****** you sent me about the incident on January ******.
i understand you tried to make an apology but that apology was a blanket apology. You never dealt with the whole issue. I need all these issues addressed.
I understand that you did not approve my check and your reasoning was because you said I write to many checks. In my defense I only write checks or pay cash for all my stuff I get.
So you told me that you modificated my information in your system, that was very nice of you to do that and I thank you for that even though nothing was wrong with my check.
But there are still things you have not addressed and I would like them addressed
1. In your last letter on February 4, 2025 i received from BBB you said your records show that i received a check approval 2 weeks later at ******* with no declines since. My issue about this respond is, are you actually tracking me still? I had a issue on January 3rd i don't need some company tracking every move i make and why are you tracking and monitoring every move I make.
2. You also did not address another issue that happened on January 3rd. After you refused to let me use my check to pay for items i purchased from Rural King, you also froze my checkbook for 24 hours, and that is a issue with me.
i want to know who's authority gave you the right to freeze my checkbook for 24 hours. ******* did not give you that authority, they knew nothing about it. When we called them, they also said they never heard of a company doing this. This is a real issue. I want to know what crime did I do that you had to freeze my account. You stopped me from doing any type of business for 24 hours. Who gave you that type of authority, that you can freeze someone's account? It one thing if a person did something wrong, but I did nothing wrong. Even if i was supposed to have done something wrong, it's the bank that has the authority to freeze the account not a 3rd party telecheck company. So who gave you the authority to freeze my account?
3. In the last letter you wrote me on February 4th you told me. That a consumer does not have the right to pay for purchases using there checking account, since when. The bank uses checks, they sell checks to the people so we can use them anywhere. They are not illegal to use. I understand you are a 3rd party company and your job is to make sure the businesses do not get bad checks. But you have no right banding checks. We as United States citizens have the right to use checks if we want to. The bank honors them and the bank handles my money not you, and they are not illegal. I don't know where you get your information but last I knew I live in ************* I don't know where you live, but ************* is a free Country and you don't make the rules. You also wrote in that letter trying to explain to me you said without telecheck many merchants would simply require some other form of payment other than checks. Make up your mind one minute you say the consumer does not have the right to pay for there purchases using there checking account and later you say without telecheck many merchants would simply require some other form of payment other than checks. You are contradicting yourself. It boils down to this you need people to write checks so you will have a job. So Don't tell me that the consumer does not have the right to pay for there purchases using checks.
I also believe you would like this original complaint to be resolved, but I believe you have not addressed these issues on January 3rd. And for you to ask me if I have anymore questions I should call you directly. My respond to that is on January 3rd I was on the phone at Rural King for about ***** minutes trying to talk to telecheck and I ask the lady to let me talk to your supervisor, I asked over and over and all she would do is give me the 800 number and that was the number I was using at the time talking with her.
This is the 3rd letter I have written and I can't believe I have to ask about all this again just answer the questions I have addressed about the incident on January ****** I deserve that. You have embarrassed me and humiliated me at that store. That's the least you could do answer my questions.
Regards,

***** *****
Business Response
Date: 02/18/2025
February 18, ************************** *************************************************** RE: BBB Complaint No. ******** / ************************************************************* has received your response. As noted in our February 4, 2025 letter, TeleCheck made some modifications to your information in our system that we believed would reduce the likelihood of future Code 3 declines, which in fact did seeing as later check transactions were accepted. That does not amount to tracking you, but rather addressing your complaint. To verify if those modifications reduced check declines, we referenced your recent check writing history with the identifiers you previously provided and confirmed that you received a check approval after tour modifications. Additionally, TeleCheck did not freeze your checking account. ****************** does not have any means to freeze your checking account, and has no incentive to do so, as our business is based on consumers writing checks to subscribing merchants that use our services.1 Finally, there appears to be a misunderstanding in your complaint, which is that a consumer does not have the absolute right to pay for purchases using their checking account and a merchant is under no obligation to accept payment by check. This is a courtesy some merchants may offer and TeleCheck offers its subscribing merchants a warranty solution to protect against the risk that an item will return unpaid. As a result, TeleCheck evaluates check payments against the risk of possible return and occasionally will recommend that a merchant not accept a check payment.2 Without TeleCheck, many merchants would simply require some other form of payment other than checks. At this time, we believe that the original complaint has been resolved. If you have any additional questions or concerns, please call me directly at ************** or by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK. Sincerely, ******* ***** Consumer Resolution Services 1 If you would like further information about TeleCheck, please visit *****************************************************************************. 2 The merchant remains free to accept the check, but TeleCheck will not provide a warranty
Initial Complaint
Date:12/30/2024
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My check was declined at a local merchant by telecheck. There was no reason for denial. I called to resolve the situation. I ended up talking to several people and got nothing resolved. Their collection department couldnt even resolve it. All they could tell me was that there was an issue with a purchase at **** in oct of 2021. I can file a dispute, but with what info??? Ive not had a problem with my checking account or ****.
Business Response
Date: 01/15/2025
January 14, 2025 **** ******* ********************************** RE: BBB Complaint No. ******** / **** ******* Reference Number: 37-250073709963 Original Creditor: **** Club No. 8180 Current Creditor: TeleCheck Services, LLC *********************** you for speaking with me on January 3, 2025 and providing the information needed to locate your declined check. As discussed, your check was declined due to a previously returned check from *************. Please note that I did call you back and left a voicemail explaining that TeleCheck needs further documentation to update the debt item as fraud. For background, TeleCheck is a check acceptance and check processing company which works with merchants nationwide who wish to accept payment by check. For many merchants, TeleCheck also provides warranty services. As part of its services, TeleCheck evaluates and processes check payments at the point of sale for its merchant clients by evaluating transactions against its database. If TeleCheck accepts a check, it guarantees payment to the merchant even if the check returns unpaid for some reason.1 TeleCheck will decline a check when there are negative items associated with a check writer in its database (a Code 4 decline) or when a statistical analysis of the check and the transaction indicates a greater risk that a check will not clear than a merchant is willing to accept.2 In those instances, TeleCheck will issue a Code 3 decline.3 Based on the information you provided, TeleCheck located the above-referenced item associated with a returned payment which TeleCheck warranted from **** Club. Below is a summary of the active item in our database: Consumer Name Acct# (Last 4) ID# (Last 4) SS# (Last 4) Check # Original Creditor Check Date $ *** Current Status **** ******* ***5282 ***4636 N/A 534 **** Club No. 8180 October 30, 2021 $ ****** Active *NOTE: 0 or N/A appearing in grid indicates inapplicability based on transaction type. We understand from your complaint that you believe these items may be the product of forgery, fraud, or identity theft. We ask that you provide any information that you have to support these claims. Documentation that best substantiates your claim may include any of the following: 1 While a merchant remains free to accept a check even if TeleCheck declines to accept it, TeleCheck will not provide a warranty. 2 A Code 3 is not reported to third-party consumer reporting agencies and in no way reflects negatively on a consumers credit status. TeleCheck does not have access to a check writers account and does not verify account balances as part of the services it provides. 3 For further information about TeleCheck or if you would like to request your TeleCheck File Report please visit: **********************************************************************************, or call TeleChecks ******************** at ************** to request that a form be mailed to you. (1) a TSI Forgery/Identity Theft Declaration (form enclosed); (2) a police report referencing the bank account, the unauthorized activity, and item at issue; (3) a completed FTC Identity Theft Report Affidavit available at ***********; or (4) a completed bank affidavit or declaration listing disputed debts. Please note that any confidential information you provide is legally protected from unauthorized disclosure. Please send any documentation or information by mail to: TeleCheck Services LLC, Attn: ************** P.O. *****************************************************************. If you wish to fax this information, please send it to **************. If we do not here from you with further information, we will assume that you accept the validation we have provided and are no longer disputing the item. If you would like to request a copy of your TeleCheck File Report, please either visit our website at ****************************************************************************************************** or if you would like to complete a hard copy form, please call our ******************** at ************** to request we mail you a form. While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, please call me directly at ************** or by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary. Please also review the following important notice below. NOTICE: If requested, TeleCheck will provide a description of the procedure used to determine the accuracy and completeness of the information and will include in it the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher, if reasonably available. Please be advised that consumers have the right to add a statement to their file disputing the accuracy or completeness of the information contained therein. If a determination has been made that the disputed information was inaccurate or cannot be verified, the consumer has the right to request that TeleCheck provide notification of deletion or revision of the inaccurate or unverifiable information to any person specifically designated by the consumer who has, within two years prior to the date of such request received a consumer report for employment purposes, or within six months prior to the date of such request received a consumer report for any other purpose, which contained the deleted or modified information. If consumer files a statement of dispute, consumer has the right to request that TeleCheck provide a copy of the statement of dispute, or clear and accurate codification or summary thereof, to any person specifically designated by consumer who has, within two years prior to the date of such request received a consumer report for employment purposes, or within six months prior to the date of such request received a consumer report for any other purpose, which contained the disputed information. If disputed information has been deleted and is later reinserted in the file, TeleCheck will notify the consumer, in writing, of this action, within 5 business days of its occurrence. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK. Sincerely, ******* ***** Consumer Resolution Services
Initial Complaint
Date:12/12/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Today I received a call from ****************************** They stated that I owe Telecheck Services, *** $50 for a gambling debt. Then I was told that they tried to run a payment and it bounced from my ****************** account. I have never had a ****************** account. I do not ******, and I have no clue who Telecheck is. This is fraud and I need to understand why they would send my information to a collection agency instead of reaching out to me if it was legitimate.
Business Response
Date: 12/20/2024
December 20, 2024
*** ********
***********************
*****************
RE: BBB Complaint No. ******** / *** ********
Reference numbers: 44-231784427370 & 44-231784427660
Original Creditor: ************
Current Creditor: TeleCheck Services, LLC
Dear Ms. ******************************* received your complaint about the above items which we understand you may believe were the result of forgery,
fraud, or identity theft. We would like to apologize for any inconvenience or frustration these items have caused.
Relevant here, TeleCheck is a check processing company that offers warranty services. When TeleCheck accepts a check for
processing, it provides a warranty in the event the check returns unpaid. Here, ******* customers can tie their gaming account
to a checking account as a form of payment. Those transactions are electronically processed like a check even though no check
is actually involved.
Both items above were processed as checks (both as a $***** check transaction), each on June 22, 2023 on a ********
checking account ending in 12191
, returned unpaid, and were warrantied by TeleCheck who then acquired ownership of the
debt items. As part of our investigation, we contacted FanDuel who provided the enclosed electronic receipts as validations.
TeleCheck warrantied these items for *******, and they were assigned to our affiliate, ************ Services **** (TRS) for collection on August 1, 2023.
Below is a summary of the active items in our database:
Consumer
Name
Acct#
(Last 4)
ID#
(Last 4)
SS#
(Last 4)
Check # Original
Creditor
Check Date $ **** Current
Status
*** ******** ***1219 N/A ***1489 ******** ************ June 22, 2023 $ ***** Active
*** ******** ***1219 N/A ***1489 ******** ************ June 22, 2023 $ ***** Active
We understand that you believe these items may be the product of fraud. We ask that you provide any information that you
have to support a claim the underlying debt may be forgery, fraud, or identity theft. Documentation that best substantiates your
claim may include any of the following:
(1) a TSI Forgery/Identity Theft Declaration (form enclosed);2
(2) a completed FTC Identity Theft Report Affidavit available at ***********; or
1
These transactions were also processed with a social security number ending in ***1489 as supporting identification.
2
Confidential information that you may be uncomfortable providing is not required. Please answer all questions on the
declaration page, sign the form, date the form, and send back both pages as indicated above.
(3) a completed bank affidavit or declaration listing disputed debts.3
With the above information, we may be able to update our records to reflect that these items were the product of fraud or
identity theft.
While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, please
call me directly at ************** or by email at ************************** You may also contact our Consumer Call
Center at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if
additional assistance is necessary. Finally, please also review the following important notice below.

NOTICE: If requested, TeleCheck will provide a description of the procedure used to determine the accuracy and completeness
of the information and will include in it the business name and address of any furnisher of information contacted in connection
with such information and the telephone number of such furnisher, if reasonably available. Please be advised that consumers
have the right to add a statement to their file disputing the accuracy or completeness of the information contained therein. If a
determination has been made that the disputed information was inaccurate or cannot be verified, the consumer has the right to
request that TeleCheck provide notification of deletion or revision of the inaccurate or unverifiable information to any person
specifically designated by the consumer who has, within two years prior to the date of such request received a consumer report
for employment purposes, or within six months prior to the date of such request received a consumer report for any other
purpose, which contained the deleted or modified information. If consumer files a statement of dispute, consumer has the right
to request that TeleCheck provide a copy of the statement of dispute, or clear and accurate codification or summary thereof, to
any person specifically designated by consumer who has, within two years prior to the date of such request received a
consumer report for employment purposes, or within six months prior to the date of such request received a consumer report
for any other purpose, which contained the disputed information.
If disputed information has been deleted and is later reinserted in the file, TeleCheck will notify the consumer, in writing, of
this action, within 5 business days of its occurrence.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.

Sincerely,
******* *****
Consumer Resolution Services 051618V2INQ017
Enclosures
3 If you would like to request a copy of your TeleCheck File Report, please either visit our website at
****************************************************************************************************** or if you would like to complete a hard copy form, please call our
Consumer *********** at ************** to request we mail you a form.
Initial Complaint
Date:12/11/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I wrote a check in Meijers for $100 which they say was overdrafted. I talked to my bank, and they said my account was NEVER overedrafted. I was trying to live chat with them last night and I gave them everything verbally, and was asked to fill out a form. I question their integrity - why are they asking me to pay a dollar to speak to a live representative and ask for all of my personal information and a credit card. I gave up. This morning I talked to Telecheck in the Phillipines, I was trying to explain the check cleared my bank this morning.
Business Response
Date: 12/20/2024
December 20, 2024
******* ****
PO Box 831
*********************
RE: BBB Complaint No. ******** / ******* ****

Dear Ms. ************** you for speaking with me on December 17, 2024 and providing your bank information to locate the check declines. As
explained below, we believe your issue is now resolved.
For background, TeleCheck is a check acceptance company which works with merchants like ****** nationwide who wish to
use their checking accounts for payment. For many merchants, TeleCheck also provides warranty services. If TeleCheck
accepts a check it guarantees payment to the merchant even if the check returns unpaid for some reason. TeleCheck will
decline a check when there are negative items associated with a check writer in its database (a Code 4 decline) or when a
statistical analysis of the check and the transaction indicates a greater risk that a check will not clear than a merchant is willing
to accept. In those instances, TeleCheck will issue a Code 3 decline. Code 3 declines consider many different factors
including check volumes and a check writers typical pattern of writing checks. For further information about TeleCheck
please visit: **********************************************************************************.
As discussed, TeleCheck was contacted for check approval by ****** 211 on December 6, 2024 (check *****; $100.62). This
transaction was approved and processed by TeleCheck. Subsequently however, during a routine follow up with your bank, a
temporary block was placed, which led to the later declines. After our conversation, TeleCheck lifted that temporary block.
TeleCheck does not show any check transaction attempts since that temporary block was lifted.
We believe this resolves your issue, but if you have any additional questions or concerns, please call me directly at (240) 849-
5021 or by email at ************************** You may also contact our ******************** at ************** MondayFriday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services
Initial Complaint
Date:12/05/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Dear TeleCheck Services LLC,I am writing to express my extreme frustration and disappointment with the manner in which your company has treated me and my wife, ******** ******. Despite our efforts to simply apply for a rewards card through *********** station, you have unreasonably and unfairly blocked both of our names from your system.I am shocked and appalled that your company has chosen to place us on a blacklist without any just cause or warning. The Nitro card is not even a credit card, but a rewards program designed to provide benefits to loyal customers. It is absurd that we are being prevented from participating in this program solely because of your arbitrary *********** a result of your actions, I am now being denied the opportunity to enjoy the benefits of this rewards program, which is nothing short of harassment and unfair treatment. I demand that you take immediate action to remove both of our names from your blacklist and allow us to participate in the Nitro card program without any further delays or obstacles.I want to make it clear that if my name is not removed from your blacklist within the next 14 days, I will be forced to consult with legal counsel to address this matter. I believe that your actions are unreasonable and unfair, and I will not hesitate to take legal action to protect my rights and interests.Furthermore, I am also extremely upset that you have blocked my wife's name as well. This is not only an invasion of her privacy but also an attempt to intimidate and bully us into submission. I demand that you provide a clear explanation for why you have chosen to block her name as well and take immediate action to rectify this situation.I expect a prompt response from your company acknowledging receipt of this letter and providing a plan for how you will rectify this situation. If I do not receive a satisfactory response within the next 14 days, I will be forced to take further action to protect my rights and interests.
Business Response
Date: 12/26/2024
December 24, 2024 **** ****** ******************************************** RE: BBB Complaint No. ******** / **** ****** **************** TeleCheck has received your BBB complaint regarding a check decline that you received when applying for an account with Maverik. We would like to apologize for any inconvenience or frustration this decline has caused. For background, TeleCheck is a check acceptance and check processing company which works with merchants nationwide who wish to accept payment by check. For many merchants, TeleCheck also provides warranty services. As part of its services, TeleCheck evaluates, and processes check payments at the point of sale for its merchant clients by evaluating transactions against its database. If TeleCheck accepts a check, it guarantees payment to the merchant even if the check returns unpaid for some reason.1 TeleCheck will decline a check when there are negative items associated with a check writer in its database (a Code 4 decline) or when a statistical analysis of the check reflects an unacceptable risk that a check will not clear.2 In those instances, TeleCheck will issue a Code 3 decline. With the information you provided we located the transaction.3 TeleCheck issued a Code 3 decline in part because the lack of check writing history associated with this checking account. However, we have made some modifications to your information in our system which we believe will reduce the likelihood of future Code 3 declines. In fact, our records reflect that you received an approval from Maverik after the modifications were completed. We believe this resolved you issue, but if you have any additional questions or concerns, or if you experience any other declines, please call me directly at ************** or by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK. Sincerely, ******* ***** Consumer Resolution Services 1 While a merchant remains free to accept a check even if TeleCheck declines to accept it, TeleCheck will not provide a warranty. 2 A Code 3 is not reported to third-party consumer reporting agencies and in no way reflects negatively on a consumers credit status. TeleCheck does not have access to a check writers account and does not verify account balances as part of the processing services it provides. 3 The decline was issued at Maverik-Enrollment on December 13, 2024, for a transaction in the amount $0.00 (check number ********), which was processed on a *********** checking account ending in 0037
Customer Answer
Date: 12/31/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

**** ******
Initial Complaint
Date:12/03/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
12/3/2024 Telecheck is blocking me from paying the California DMV with bank account and routing information. The transaction is repeatedly denied with language stating the decision was based on "...on information provided by TeleCheck". No decline code is provided. Telecheck does not provide a resolution path without a decline code. When I finally worked my way through one of their phone trees their customer service staff asks for bank routing and account information, and social security number. Shocking that this private information is requested and they informed me they could not look up my account to verify if I didn't provide it. Why would they have my banking information in their system without my authorization. When I relented and provide it they said that their system was down and could not help. I had to pay a $11.92 fee to pay my auto registration by credit card and Telecheck has all my banking information. So not only did it cost me the fee, but how is one not to assume this is giant fraud and phishing operation. Additionally, I filed a dispute with their online forms and never heard back from the company. And as expected the CA DMV was no help.
Business Response
Date: 12/18/2024
December 18, 2024
***** ****
*****************************************
RE: BBB Complaint No. ******** / ***** ****
Dear Mr. *************************** has received your BBB complaint regarding a declined check that you received from the California DMV. Thank
you for speaking with me on December 17, 2024. During that conversation, I explained that TeleCheck would need more
information to locate the declined check under your consumer information.
For background, TeleCheck is a check acceptance and check processing company which works with merchants nationwide
who wish to accept payment by check. For many merchants, TeleCheck also provides warranty services. As part of its services,
TeleCheck evaluates, and processes check payments at the point of sale for its merchant clients by evaluating transactions
against its database. If TeleCheck accepts a check, it guarantees payment to the merchant even if the check returns unpaid for
some reason.1
TeleCheck will decline a check when there are negative items associated with a check writer in its database (a
Code 4 decline) or when a statistical analysis of the check reflects an unacceptable risk that a check will not clear.2
In those
instances, TeleCheck will issue a Code 3 decline.
While we understand your frustration, we need a little more information to help us locate the decline so we can help resolve
your concerns. Typically, we utilize a specific decline number you should have received at the point of sale on the transaction
record (receipt) that was provided to you. If you do not have that information, any or all of the below additional information
should allow us to locate and address the transaction at issue:
A copy of your drivers license or other state-issued identification used in connection with the denied transaction; or
A copy of a voided check from the account in question or the full bank account and routing numbers.
Please note all information you provide us is legally protected from unauthorized disclosure.
If you have any additional questions or concerns, please call or email me directly as noted above. You may also contact our
Consumer *********** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a
supervisor if additional assistance is necessary.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services
1
While a merchant remains free to accept a check even if TeleCheck declines to accept it, TeleCheck will not provide a warranty.
2
A Code 3 is not reported to third-party consumer reporting agencies and in no way reflects negatively on a consumers credit
status. TeleCheck does not have access to a check writers account and does not verify account balances as part of the
processing services it provides.
Initial Complaint
Date:12/02/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
went grocery shopping at ******* to go to check out and have my check declined because they said I have insufficient funds. I called the bank and all my checks have cleared. This latest check they declined needs to be taken out of the system since I used my debit card to pay since they declined my check. I have not had a declined check for years due to ***. This is causing me alot fo time and lost wages. When they call the bank and see that one is paid and was NOT *** don't move to another check like you are doing with my account.
Business Response
Date: 12/11/2024
December 10, 2024
**** *****
***************************************************************
RE: BBB Complaint No. ******** / **** *****

Dear Ms. *************** you for speaking with me on December 5, 2024 and providing your bank information to locate the check decline. As
explained below, we believe your issue is now resolved.
For background, TeleCheck is a check acceptance company which works with merchants like ******* and *********
nationwide who wish to use their checking accounts for payment. For many merchants, TeleCheck also provides warranty
services. If TeleCheck accepts a check it guarantees payment to the merchant even if the check returns unpaid for some reason.
TeleCheck will decline a check when there are negative items associated with a check writer in its database (a Code 4
decline) or when a statistical analysis of the check and the transaction indicates a greater risk that a check will not clear than a
merchant is willing to accept. In those instances, TeleCheck will issue a Code 3 decline. Code 3 declines consider many
different factors including check volumes and a check writers typical pattern of writing checks. For further information about
TeleCheck please visit: **********************************************************************************.
As discussed, TeleCheck was contacted for check approval by ******** No. 2339 on November 9, 2024 (check 1593;
$186.04). This transaction was approved and processed by TeleCheck. Subsequently however, during a routine follow up with
your bank, a temporary block was placed, which led to the decline. After our conversation, TeleCheck lifted that temporary
block. In fact, TeleCheck shows an approval to ******** No. 2339 since the temporary block was lifted.
We believe this resolves your issue, but if you have any additional questions or concerns, please call me directly at (240) 849-
5021 or by email at ************************** You may also contact our ******************** at ************** MondayFriday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary.
PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER
ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.
Sincerely,
******* *****
Consumer Resolution Services

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TeleCheck Services, LLC is NOT a BBB Accredited Business.