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Business Profile

Windows

Thermo-Twin Windows

Reviews

This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see

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Thermo-Twin Windows has 2 locations, listed below.

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    Customer Review Ratings

    4.93/5 stars

    Average of 229 Customer Reviews

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    Review Details

    • Review fromBarb A

      Date: 04/01/2025

      5 stars
      Second time using Thermo-Twin for replacement windows. Both times, the process went smoothly, employees were professional and courteous, and the windows were installed perfectly. Good quality windows and experience. Definitely recommend them!
    • Review fromPatricia J

      Date: 03/23/2025

      5 stars
      Thermo-Twin did an excellent job all around, from ***** in sales, scheduling and the installation crew. The crew was promptly here at 8:00 and was finished at 11:30 am. Installed 9 windows, cleaned up perfectly. Will definitely call again. Highly recommend.
    • Review fromMichelle C

      Date: 03/13/2025

      5 stars
      We have had Thermo Twin so 3 jobs for us now. First job was replacing a picture window in our living room with a bow window. They did exceptional work. Second job was removing 2 windows in our bedroom and installing a sliding glass door to our deck and again it was exceptional work. Our third and most recent job was replacing our entry door the work again was exceptional. Our first job they sent salesman ****** out and he was great he listened to what we were looking for and made it happen and we used ****** for our next projects. He has been great to work with and always listens to what you want and never tries to change your mind or push for something you don't want or need. We had other companies come out the first time and tell us what we wanted was impossible to do and tried to push for more projects to be done but ****** was not like that he listened and we got exactly what we wanted so when we were ready for the next project we did not hesitate to call him back and only called him. The worker's that came to complete our projects were kind and professional and completed our projects flawlessly. The products are great quality and we are very pleased from start to finish. We highly recommend Thermo Twin to everyone that is looking to have their windows and doors replaced.
    • Review fromMichael E

      Date: 03/07/2025

      5 stars

      Michael E

      Date: 03/07/2025

      I was happy with the work Thermo-Twin did for me. We had them replace 4 windows total which they were able to do in less than a day. Their crew was friendly and easy to communicate with. We have 4 more windows that we will be replacing in the future and Thermo-Twin will be my first call to do those.

      Thermo-Twin Windows

      Date: 03/11/2025

      Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee owners work hard from start to finish to maker your experience a good one. We look forward to working with you on your next project!
    • Review fromMike H

      Date: 02/23/2025

      5 stars

      Mike H

      Date: 02/23/2025

      Great work done here will have more done here soon

      Thermo-Twin Windows

      Date: 03/11/2025

      Thank you for choosing Employee Owned Thermo-Twin for your project. We believe that being employee owned makes a difference in all that we do. Give us a call when you are ready for your next project!
    • Review fromCindy D

      Date: 02/20/2025

      5 stars

      Cindy D

      Date: 02/20/2025

      We had 25 windows installed by Thermo Twin, including a bow window. We had a wonderful experience with the team of installers. They were friendly and competent. Their knowledge, craftsmanship, and work ethic were exceptional. They were very conscientious of cleaning up after themselves and the windows were beautiful.

      Thermo-Twin Windows

      Date: 03/11/2025

      Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee-owners work hard to do a professional job from start to finish. It really does transform the look of a house.
    • Review fromDiane C

      Date: 02/17/2025

      5 stars

      Diane C

      Date: 02/17/2025

      We got our windows in March, 2024 and we are very glad we waited to make our review. We were amazed at how much warmer our home was this winter compared to previous years. Our salesman was knowledgeable and answered all of our questions to our satisfaction. The installers were on time and got to work as soon as they arrived. They were very careful to lay down plastic everywhere they were working and were meticulous. The guys were friendly, conscientious, and good at their jobs.We would not hesitate to call Thermo-Twin again.

      Thermo-Twin Windows

      Date: 03/11/2025

      Thank you for choosing Employee Owned Thermo-Twin Windows for your project. New windows do make a difference in the home. We believe that employee ownership makes a difference in all that we do. Our employee owners work hard to do a good job from start to finish. We look forward to hearing from you for your next project!
    • Review fromMelissa W

      Date: 02/14/2025

      5 stars

      Melissa W

      Date: 02/14/2025

      I was very pleased with Thermo twin windows. They did an excellent job from providing options to installation. The sales representative was very professional, and the installers were very professional and efficient.I was very pleased and would definitely recommend Thermo twin and hire them again for future needs

      Thermo-Twin Windows

      Date: 02/18/2025

      Thank you for choosing Employee-Owned Thermo-Twin Windows for your project. From start to finish, we provide a quality, professional installation. We believe that employee ownership makes a difference in all that we do. We look forward to working with you on future projects.
    • Review fromMARIANNE D

      Date: 02/07/2025

      5 stars

      MARIANNE D

      Date: 02/07/2025

      Excellent customer service. Affordable. Crew was on time and courteous. Product is better than expected.

      Thermo-Twin Windows

      Date: 02/12/2025

      Thank you for choosing Thermo-Twin Windows for your project. From start to finish we strive to make each customer experience the best. We believe that employee ownership makes a difference in all that we do.
    • Review fromKimberly S

      Date: 01/31/2025

      5 stars

      Kimberly S

      Date: 01/31/2025

      I was very pleased with the entire process of my purchase of new windows for my home from Thermo Twin. The salesman was super nice and did not pressure. The installers were also very polite. I also was happy buying from a local employee owned business.

      Thermo-Twin Windows

      Date: 02/03/2025

      Thank you for choosing Thermo-Twin Windows for your project. We believe that employee ownership makes a difference in all that we do. Our employee owners work hard from start to finish to make the entire process a good one.

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