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Business Profile

Credit Card Processing Services

Shift4

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Shift4's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 43 Customer Reviews

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    Review Details

    • Mary R

      Date: 06/23/2022

      Awful company. I bought gift cards specifically for a favorite restaurant, and one card correctly states the restaurant name, and the second is for a restaurant 2000 miles away!!

    • David T

      Date: 06/21/2022

      We are a small business trying to switch payment processors because of a switch in our CRM/eCommerce vendor. When switching to Shift4, the company went out of its way to port our credit card data but does not reciprocate when trying to leave. They provide zero options, claiming their tokenization is proprietary. I understand wanting to keep our business but this is absurd. The data migration specialists we have talked to all claim Shift 4 is the absolute worst processor to deal with and, while some other processors take a similar approach to not facilitating tokenized credit card migration, ie. Square, most work with you to make the transition to a new processor a smooth one. Our company which runs a recurring revenue club, will spend a lot of time/man-hours retrieving thousands of credit card numbers we obtained. We perfectly expect to lose 10% or more of our customers. Bottomline, unless you are signing up for life I suggest you look for another processor.

    • Ashley S

      Date: 05/24/2022

      Horrible company to deal with. We signed up with them back in 2016. We constantly had issues with their equipment and how cards were run, ie double charges etc. We went to move companies last year and were told we were still in contract so they charged us for a year after we switched companies. Now they are saying we owe them $600 for equipment that was sent back. I have tracking to prove that. They have been less than helpful and I would not reccommend you use them for credit card processing. Reading other comments it sounds like this is just how they do business.

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