Reviews

Review Details

• Review fromStephanie S

  Date: 10/16/2023

  5 stars
  From the moment I picked up the phone to call T&J Rooter Service looking for a Toledo Plumber, to the instant they finished the job, I was treated with the utmost professionalism and care. Having had less than satisfactory experiences with other plumbers in the ***********, discovering T&J Rooter was nothing short of a breath of fresh air.My initial phone call was answered promptly, and the friendly voice on the other end was more than eager to assist me with my plumbing woes. We scheduled an appointment, and just like clockwork, their team arrived right on time - a testament to their professionalism and respect for their customers time.The issue at hand was a stubborn drain that had been a persistent nuisance. But worry not, T&J Rooter Service was on the job! Armed with extensive knowledge, professional tools, and a smile, their technician addressed the problem efficiently and effectively.The service extended far beyond just cleaning the drain. The tech took the time to explain the process, offered tips on preventive maintenance, and ensured all my concerns were addressed. It was evident that customer ********************** wasnt just a phrase but a practice ingrained in their work ethic.The friendly service didnt only emanate from their technical expertise but also in their interpersonal skills. The technician was polite, considerate, and maintained a positive attitude throughout the service. It was a refreshing experience to meet a professional who was not only skilled at their trade but also excellent in customer interaction.By the time ********************** was done, my troublesome drain was functioning flawlessly. The efficiency, skill, and courtesy extended to me were second to none. If youre in Toledo or the surrounding areas and in need of a plumber that epitomizes professionalism and excellent customer **********************, look no further than T&J Rooter Service. Theyve earned every one of these five stars, and its with great pleasure that I highly recommend them!

• Review fromChristine C

  Date: 12/17/2022

  5 stars
  T&J Rooter are the best!! They do what they say they will do, when they say they will do it, for what they say it will cost. We were so impressed with ******* when he came to replace our 22 year old garbage disposer. He was fast, efficient - and he inspired trust. We asked him about our two old toilets. He said they both could be replaced in the next week - 2 weeks before Christmas! - and it would only take 3 hours!! The office, very polite, scheduled the replacements. ******* came when he was scheduled, and brought ****** They had both toilets in, and the bathrooms cleaned up, in - 3 hours!! We are so pleased with the treatment we received from T & J, and ******* and ****** Honest! Knowledgeable! Efficient! Fast! Prompt! Polite! We needed a new plumber (ours retired) and we’ve found Y & J!!!