Reviews

This profile includes reviews for Johnny K's Powersports's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Johnny K's Powersports has 6 locations, listed below.

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  Johnny K's Powersports

  430 Youngstown Warren Rd Niles, OH 44446-4354

  
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  Johnny K's Powersports

  8450 Orrin Dr Burbank, OH 44214-9658

  
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  Johnny K's PowerSports Of Cleveland

  3000 Midway Mall Elyria, OH 44035-2460

  
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  Johnny K's Powersports

  8450 Orrin Dr Burbank, OH 44214-9658

  
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  Johnny K's PowerSports Of Cleveland

  3000 Midway Mall Elyria, OH 44035-2460

  

Review Details

• Review fromJayson L

  Date: 07/13/2024

  1 star

  Jayson L

  Date: 07/13/2024

  ****************** is the worst Ive ever dealt with. They told me they had a three day backlog when I dropped my bike off. 10 days later I had to tell them I was coming to pick the bike up whether it was done or not. They refused to warranty a known problem, even with a TSB released for the issue. They charged $458 for a front tire and when I left the dealership there was an obvious wobble in the front end. Everything about this place is a super disappointment. Ive been ripped off for over charging and they refused to warranty a tsb part.
  

  Johnny K's Powersports

  Date: 07/16/2024

  Hello, We value your feedback and are sorry that you didn't have a positive experience with our Elyria location. Although we cannot control the manufacturer pricing or the warranty being expired, we are happy to talk about your experience and hopefully earn your business in the future. Please contact us at your convenience so we can discuss this further.********************* ************ Johnny K's Powersports

• Review fromWill S

  Date: 07/25/2023

  1 star
  Placed an order for a new SeaDoo and provided a deposit after receiving a guarantee that I would either have my unit in time for a vacation or I would receive a full refund. I waited over two months with virtually no communication from them unless I called them. When I could finally wait no longer, I offered to buy a more expensive unit on the floor, but they could not do the assembly in time either. I requested my refund by phone, text and email and never received one call back. I finally raised the complaint with my credit card company who extended me a full refund after another 30 days. I will NEVER do business with this place again. Total scam artists and horrible customer service. Get your deal in writing or walk away.

• Review fromDave H

  Date: 05/24/2023

  5 stars
  Just bought a 2023 KTM 390 Adventure SW at Johnny K's in ******...I've bought my share of new vehicles and this was my best buying experience to date. That says alot. I have no tolerance for arrogant/bs/pressure salesmen and walking away from any dealership is no problem. Buying a new vehicle should be enjoyable. Sad truth, its usually up there with having a root canal. We walked in and were met by ******************). I asked him if they had the model bike and he walked ** over to 4 of them. Talked a minute and gave ** space. I live 50min away and nobody closer had that specific model, they had four. I talked price with ****, test rode the bike and bought it. Simple and enjoyable, as it should be. **** was great...honest, no bs and zero pressure. I asked about one or two things he wasn't 100% sure of. Keep in mind, I've researched this model heavily, I know a lot about it. He could've taken a shot at answers, tried to bs me. Instead he admitted he didn't know but would find out, which he did. A modest salesmen with integrity...who knew they still exist! It gets better...next day I realized a discrepancy in something agreed on. I emailed **** (Sunday, his day off), explained what I found, told him not to worry about it til next day of business. He answered me in a short while and said he'd handle it asap. **** and the sales manager were very apologetic and quickly made it rite. Stellar. I bought my previous two new bikes at the same local dealer. Both deals were painful. I took a chance heading to ****** cause I needed a new dealership, done. Dealership loyalty is foreign to me because none have earned it. Until now. JohnnyK's in ****** has earned mine. I highly recommend checking them out. Thanks guys!

• Review fromWoodrow C

  Date: 05/11/2023

  1 star
  One of the worst experiences Ive ever had at Johnny ks in ****. It was a Can Am Spider, paid cash, after I bought it(paid cash) they did there was a recall on it. 3 weeks later they called and said my bike was ready. When I got there to pick up my bike, the bike was scratched, the windshield was scratched, the luggage trunk was scratched, and the plastic was cracked by the antenna, and the mechanic left grease all over the bike. A week later they decided to give me another one after I told them I was not accepting it that way, that it was not like that before the recall. I bought a set of foot lights from them for the bike, and they were supposed to install them on the new bike that they decided to give me instead. Then they refused to put the lights on the bike like they were supposed to and wanted to charge me a lot of money to install them. After much aggravation and disappointment, I had them just refund my money and give me back my slingshot that I had traded in towards my new Can Am. I now have to wait 3 weeks for my refund check. The store manager was very rude and would not work with me after me waiting a total a 4 weeks for my bike. I dont recommend anyone to buy anything from the Lodi location.