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Business Profile

Data Recovery

Secure Data Recovery Services

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Secure Data Recovery Services has 51 locations, listed below.

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    Customer Review Ratings

    4.95

    Average of 1,137 Customer Reviews

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    Review Details

    • Ryan P

      Date: 12/07/2024

      We highly recommend Secure Data. From the very first phone call, their team was professional, knowledgeable, and empathetic to our situation. They explained the entire recovery process in simple terms, setting clear expectations about what could be done and the timeline involved. There were no hidden fees or surprises, and they kept us updated every step of the way.

    • Chelsea M

      Date: 12/06/2024

      I worked with **** at Secure Data. The team did a great job recovering years of work data and writing samples off my drive. It was in bad shape and they were able to retrieve my documents off the drive. I would recommend Secure Data to anyone who needs this service. Thanks again!

    • Christophe T

      Date: 12/06/2024

      The team at secure data recovery services worked to solved my data storage issues in a timely manner. Their communication was prompt, efficient when going over the issues on my hard drive. I was especially pleased with their familiarity of the issues and the options for solving them, while working through their workflow and my timeline needs. From my first communication till the issue was rectified they were thorough with each step of the process, being clear with the cost and time. I strongly recommend **** and the team to resolve problems with a corrupted hard drive.

    • Randy N

      Date: 12/05/2024

      The team at Secure Data Recovery Services was very helpful in recovering our files and photos from a damaged hard drive. ****** ****** was great to work with and kept us posted all the way though the process. Would definitely use them again.Thank you!

    • Noah A

      Date: 11/21/2024

      They unfortunately weren't able to recover the data off my recently damaged android. But regardless, I really appreciated the customer service they provided, such as quick emails and total honesty about my device. I also appreciated the no data, no charge policy.

    • Michael N

      Date: 11/20/2024

      My 1TB external hard drive had failed, which had over 22 years of family and personal photos, as well as work docs that I would refer to when completing a project. I was devastated, so I took it to a local company to retrieve the data and they were no help.I reached out to Secure Data, dropped it off at a storefront and was contacted by **** ******. The assessment was free, and the quote back from Secure Data was very quick. **** was great to work with in trying to help me resolve the issue and find a fast resolution!**** and Secure Data were extremely professional and were very communicative throughout the entire process. They were able to recover 100% of my data within a few weeks! Thank you so much!I've since recommended them to friends and co-workers who might end up in a similar situation.

    • Richard S

      Date: 11/19/2024

      I had to send in an iPhone XS that had been submerged under water for about 5 days, and the data recovery was successful. This part I was extremely happy with; they said they could recover the data, and they did just that!However, the quoted cost quite high as they said they would have to repair the phone's functionality by "repairing/replacing every component all of the circuit boards" to accomplish this. With that stated work to be done, the $1,499.00 cost was understood as there would have been a LOT of work to get it to startup again. What was actually done was a successful data recovery with the information sent back to me on a *** memory stick. The memory stick contained individual files (pictures, videos, notes, message log, etc.), as well as a restorable "backup". The individual files were good to have, but being able to completely RESTORE the backup data onto another iPhone was very useful. This allowed me to see actual time stamps of each file AND see them in chronological order. Again, very useful! I will now refer back to the quoted cost vs. completed recovery did not match very well because I ended up having to have another iPhone to restore the backup, when I was believing I would have a fully functional iPhone returned to me. Overall, I can say the data recovery was worth 5 stars, but cost did not match what I had received. Plus, I had to pay extra for the *** memory stick! Again, you can probably see why this is a mixed review. In the end, I would certainly recommend their services if the data to be recovered is worth the cost.

    • Rebecca T

      Date: 11/19/2024

      I had a broken flash drive with many important data that needed to be recovered. Secure Data was super professional and efficient throughout the whole process. They were very communicative and helpful, and I was able to have 100% of my data recovered within 3 weeks! They're a lifesaver!

    • Nancy B

      Date: 11/19/2024

      Secure Data Recovery provided quick and easy recovery of important data from a damaged external hard drive. I would highly recommend them for anyone that needs to recover important data.

    • Rhonda D

      Date: 11/18/2024

      Affiliated with Memory Express and with a local clean room facility in ******, I trusted Secure Data Recovery Services with a hard drive that stopped functioning (I dropped it unfortunately). Their responsiveness is exceptional, and no question was left unanswered. The recovery and shipment/delivery was fast, and the content recovered was all there! Overall I am impressed and happy with the results, and recommend them for their services.

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