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Business Profile

Industrial Fasteners

US Bolt Kits

Reviews

Customer Review Ratings

1.56/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromDelbert H

    Date: 01/06/2024

    5 stars
    After reading all the negative reviews on here and realizing all the complaints are about the cabinets not arriving in a timely manner, i decided to place an order anyway. I received my cabinets within 3 business days of ordering and the hardware in 4 business days. no complaints
  • Review fromKent A.

    Date: 01/24/2023

    1 star

    Kent A.

    Date: 01/24/2023

    My order came in September without the cabinet and I still haven't received it in January. I have called numerous times , emailed more than once and no response.

    US Bolt Kits

    Date: 04/13/2023

    I apologize for the late response and shipment of your back ordered cabinet. I see the supplier shipped it and it has been received by the customer.
  • Review fromRyan Z

    Date: 11/05/2022

    1 star

    Ryan Z

    Date: 11/05/2022

    Buyer beware !!!! Ordered a **** piece kit received the bolts but no bins. Understand bins where on back order 2-4 weeks. It has been 12 weeks Ive call sent numerous emails with no correspondence what so ever. Horrible customer service. Hopefully I get them one day wont hold my breath. I will never do business with them again neither should anyone else.

    US Bolt Kits

    Date: 04/13/2023

    Our apologies for the lengthy shipment date of the back ordered bolt bins. The supplier informed us they were able to ship them out 90 days after the order date. They were shipped/received by the customer in December 2022.
  • Review fromShelly J

    Date: 10/26/2022

    1 star

    Shelly J

    Date: 10/26/2022

    I am having the same issues as other reviewers. I received bolts but not the bins and the order on my account indicates "fulfilled". I've sent multiple emails which have not been acknowledged and the telephone memory is full. I with I had visited BBB before placing my order!

    US Bolt Kits

    Date: 04/13/2023

    We apologize for the lengthy delay in shipping the back ordered bolt bins. The supplier shipped the items and they were received by the customer.
  • Review fromTrevor B

    Date: 09/09/2022

    1 star
    Received two pieces of my order that were wrong. No response to multiple emails and phone goes unanswered (mail box full) also tried calling the parent company Agriline same problem. Card has been charged for the full order.
  • Review fromRichard T

    Date: 09/02/2022

    1 star
    Received bolts, bins have not arrived after over two months. No response to multiple emails and phone goes unanswered. Mail box full. Card has been charged for the full order. Not sure how to get this resolved.
  • Review fromDenise H

    Date: 08/23/2022

    1 star
    We also order bolts and sorting bins. Never received the bin. I have called and emailed multiple times with no response. They had no problem charging my Credit Card for the entire purchase before it was shipped and now I have been waiting for almost 2 months for the completed order to arrive.
  • Review fromWade T

    Date: 08/11/2022

    2 stars
    Received the fasteners and no bins.....Yes understood bins were backordered but all E mails have been ignored!!
  • Review frombrandon d.

    Date: 07/28/2022

    1 star
    Placed my order of standard and metric **** peace bins after 2 months nothing finally started receiving bolts. now it has been 4 months and still have not received my bolt bins can not contact any one. have emailed and called actually have called every number offered to contact them every day for a month and have not been able to make contact. Even tried commenting on there ******** page

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