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Business Profile

Garbage Removal

Kimble Company
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Kimble Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kimble Company has 5 locations, listed below.

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    Customer Review Ratings

    1.1

    Average of 42 Customer Reviews

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    Review Details

    • Bob S

      Date: 06/24/2022

      Only reason they get 1 star is because I can’t give them zero. They have not picked up trash or recycling on scheduled day in months. Called to ask for credit since they are late with their service. If you are late with your payment, there is a penalty. Figured it should work both ways. Was told manager would call me back and they never did.

    • Nick N

      Date: 05/19/2022

      If I could give a negative review I would. They have missed our recycling pick up multiple times in the past which they do credit us each time. But crediting you a week does not make up for your time and inconvenience. Like making the phone call because they didn't do the job they are paid very well for. Or the fact that now you have to figure out where to put this refuse until they decide when they are good and ready to pick up at their convenience. Monday the trash was not picked up. I waited to call on Tuesday to give them a chance. They said they would get someone there to get it. It is now Thursday and still no pick up so I called again. The customer service person said they left a message saying they would just pick it up the following Monday. I find this unacceptable. We have 90 degree weather coming and it's trash cooking in the baking sun. Also there was no messages on any of our phones. When I asked how they were going to make up for it they just said they can credit me one week. Thats not making up. That's just postponing your already expensive bill. This is just another example of poor customer service and greed.

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