Stationers
Ivory Paper CoInformation and Alerts
Alert Details
This business has 1 alert.
Alert
BBB files reflect Ivory Paper Co planners may have longer than anticipated delivery times, and refunds may be delayed. BBB opened its' file on Ivory Paper Co on 1.15.20 when we received a complaint from a consumer who paid for a planner that was not delivered. As of 1.3.21, BBB has received 117 complaints from consumers who have ordered planners which have either not been delivered, or have been unsatisfactory. Consumers have also said the company fails to respond to requests for assistance or refunds. Ivory Paper Co sells their planners on their website, FB and Instagram pages. Ivory Paper experienced a growth spurt, and to deal with the increasing number of customers hired more staff and moved into a larger facility, called The Pink House. Consumers are well advised to take into consideration a longer than expected elivery date when choosing whether to purchase a planner from Ivory Paper Co, and to pay with a credit card. A credit card provides additional protections; it’s easier to dispute charges or to get your money back if there is a problem. Debit cards, prepaid cards or gift cards don’t have the same protections as a credit card.
Service Area
- Franklin County, OH
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.