Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 750 Customer Reviews
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Review fromAlan W
Date: 04/09/2025
1 starAlan W
Date: 04/09/2025
Absolute garbage of a company. Lock you into an 18 month contract with no cancelation with a product that simply does not work.
Greenix Pest Control
Date: 04/11/2025
Thank you for your feedback regarding our services. We take your pest concerns very seriously and consider them a top priority. As discussed during your recent communication with us, we do offer additional treatments between your regularly scheduled services if needed. If you have any further questions or concerns, please dont hesitate to reach out.Review fromKimberly M
Date: 03/31/2025
1 starKimberly M
Date: 03/31/2025
When they park in our neighborhood, they always park right behind my driveway which is very dangerous. Their drivers do not have any awareness of how they operate their vehicles.Greenix Pest Control
Date: 04/02/2025
Thank you for your feedback. We greatly appreciate your input and will review it thoroughly within our team. We are also grateful for the opportunity we had to connect with you by phone yesterday and address your concerns.Review fromTom H
Date: 03/31/2025
1 starTom H
Date: 03/31/2025
We had a salesman come into our neighborhood last summer. They sold me a 6-MONTH contract in June of 2024. I questioned this because I thought it was stupid to pay for outdoor pest control through the winter months. We still had pest issues all last summer and they never even caught 1 *** or vole that was tearing up our yards. My son came over in August and caught 2 in 2 days. I tried to cancel in Dec 2024 and they told me I signed a ************************************** cancel. The is the worse service and results I have seen.Greenix Pest Control
Date: 04/02/2025
Thank you for your feedback. We tried reaching out to you by phone yesterday and are eager to work with you to resolve this matter. At your earliest convenience, please give us a call at ************. We look forward to assisting you.Review fromJill H
Date: 03/26/2025
1 starJill H
Date: 03/26/2025
I am writing to request the cancellation of my service with you due to consistent issues with communication and missed appointments. I have experienced more no-shows than actual services, which has made it impossible for me to rely on your service. Despite receiving messages about appointments and adjusting my schedule accordingly, I have been let down repeatedly.I no longer wish to continue with your service and request that my account be closed immediately. Please confirm the cancellation and provide any necessary steps I need to take moving forward.I expect a prompt resolution to this matter.Greenix Pest Control
Date: 03/28/2025
Thank you for your feedback ****. We're sorry to hear about your experience so far. We have made multiple attempts to contact you regarding your services but have been unsuccessful in connecting with you. We would love to help with your pest concerns. Please give us a call at ************ at your earliest convenience and we can discuss any concerns that you may have.Review fromAdair W
Date: 03/25/2025
3 starsAdair W
Date: 03/25/2025
The pest control service is fine, but they keep trying to bill me more than my contract states. My contract is for $89,00 per month. They've tried to bill $91. 68 twice. They made the correction, and it's a small amount of money, but it adds up to $32.16 per year, which is almost 1/2 of the monthly charge, and I really don't want to have to call and complain each month as each call finds me more aggravated.Greenix Pest Control
Date: 03/26/2025
Thank you for your feedback. We apologize for the experience that this has caused you. After carefully reviewing your account, We can see that everything has been resolved regarding your billing concerns. Should you have any further questions please feel free to contact us.Review fromPaul C
Date: 03/21/2025
1 starPaul C
Date: 03/21/2025
Worst pest control company! Harassed me at my door with a "No solicitation" sign posted, promising the safest, best working product with a guarantee of satisfaction (April 2024). After two months of service, I called to complain about their product having zero effect on pests on my property. They came and sprayed multiple times without making a dent, which is mind blowing because this was a new construction home and sealed tightly by the builder. Called again in September and tried to cancel, instead they talked me into their "VIP" treatment. This had no effect as well, which caused me to call and cancel again. They continued to charge me for months until i finally stopped payments in December.Their resolution was to keep trying treatments and then when I declined, started reading the fine print of their contract that states their product isn't guaranteed to control pests... Just another snake oil company praying on neighborhoods, locking people into 18 month contracts for a product that they know doesn't actually work.They will pretend to want to help until it involves a refund or cost to their company in anyway.AVOID and read all of the comments below, so many have been duped by them!!!Greenix Pest Control
Date: 03/26/2025
Thank you for your feedback ****. We're sorry to hear about the experience that you've had with us. We would love to discuss more about your experience with us. Please give us a call back at your earliest convenience so that we can see what we can do to resolve the concerns that you have.Review fromLori J
Date: 03/08/2025
1 starLori J
Date: 03/08/2025
What don't I think. I had called for a specific problem (something living in my gutters/ soffits), and he or she still lives there months later. Called to cancel my contract, which I told I could do anytime by the guy here signing me up, but I am told I would have to pay over $200 to do that. So, keeps charging without solving my problem. I don't think that is good business practice. Really unhappy customer.Greenix Pest Control
Date: 03/10/2025
Thank you for sharing your feedback with us. Were sorry to hear about the pest issues youre experiencing, and were here to help. Please reach out to us at your convenience so we can work together to resolve the problem. As part of our commitment to your satisfaction, we offer free spot treatments between your quarterly services. We look forward to assisting you!Review fromKatherine W
Date: 02/19/2025
1 starKatherine W
Date: 02/19/2025
I wish I could give this company a 0. Wanted some help with an earwig, tick, mosquito problem we were having. They quickly rope you into a 1 year contract, which you pay a monthly fee for, they do not come out to treat every month it seems random like when they have someone available (you still pay monthly if they come out or not). I paid monthly for a year as stated in the contract. Then on the last month of our contract someone came out to our house and said we seemed to have a mice problem and that he would like to set out mouse trap/houses we just had to sign off on them being placed and it would be an additional charge for the houses. I made the biggest mistake in signing it, come to find out whatever we signed actually renewed our contract for another whole year (which we were not aware of, we were told it was just to place the mouse houses). I called a manager and explained this, they said they would give us a one month coupon but unfortunately we already signed the contract. I refuse to pay for something I did not agree to and was not made aware of. They are now sending me to collections which is absolutely absurd since they haven't come out here since I stopped paying their ridiculous monthly fee that I was not even in agreement with in the first place. This company business practices are slimy and consists of scam artists.Greenix Pest Control
Date: 02/24/2025
Thank you for sharing your experience with us *********. We understand how frustrating it can be when expectations aren't met, and we can imagine how unsettling the situation has been for you. Its clear that there has been some confusion regarding the contract and services provided, and we genuinely regret that it led to such dissatisfaction on your part.
We take customer concerns seriously, and we want to ensure that your feedback is reviewed thoroughly. I understand your position regarding the contract renewal, and well make sure your case is looked into carefully to help us understand what happened and work toward a resolution.
Please know we are committed to providing clarity and transparency, and we appreciate your patience while we investigate this matter further. We value your feedback and are dedicated to resolving your concerns in the best way possible.Review fromRobert W.
Date: 02/13/2025
1 starRobert W.
Date: 02/13/2025
Had to cancel my service because we were moving. I was quoted a $200 early termination fee by the account manager. I was actually billed $299. I contacted the business and supposedly no one was able to access the file or recorded phone line. Very disappointed.Greenix Pest Control
Date: 02/14/2025
Dear ******,
Thank you for your valuable feedback. Your experience is important to us, and we are pleased that we were able to connect with you and address your concern promptly.
Sincerely,
GreenixRobert W.
Date: 02/19/2025
I spoke with a representative on 2/14/25 and was advised they would be refunding $99 to my account.Review fromCraig R
Date: 02/11/2025
1 starCraig R
Date: 02/11/2025
Obscenely expensive. Paying a hefty monthly fee for a tech to show up 4 times a year. Each visit is about 10 minutes. They spread some dust around then they are gone. I called to terminate the contract and the termination fee exceeded the 4 months of fees remaining on the contract. To add insult, if I don’t terminate at the end date, they auto renew for another year. Shame on me. Stay away from these people.Greenix Pest Control
Date: 03/05/2025
Thank you for sharing your feedback. We truly value your experience, and I would like to take a moment to address a few points you raised.
First and foremost, I would like to clarify that Greenix does not have an auto-renew policy in place. Once an agreement reaches its end, services continue on a month-to-month basis. We offer monthly billing as an option primarily to make quarterly services more affordable, as we have found that many of our customers prefer this structure to avoid a large lump sum payment. Furthermore, I would also like to say that are pricing points are in line with industry standards. Regarding early termination, if a customer decides to cancel their agreement within the designated agreement, an early termination fee applies. This fee is clearly outlined in the agreement and is disclosed at the time of sale.
We appreciate your understanding and are always here to assist if you have any further questions or concerns.
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