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Business Profile

Parking Garage Equipment

Signature Control Systems, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Garage Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have used this electronic gate company for approximately 25 years. The past couple years have resulted in several conflicts. The most recent was a request to repair my gate. First, no one answers the phone. Second, it takes forever to get someone to come out. Third, when they do come out, the gate is in the same disrepair state. After 3 attempts to repair the gate, I had to find another company to do the repair. I never received a bill from said company until yesterday. I received a bill for $520.00. It also states that it is in collection. I refuse to pay for a service that I did not receive. My new gate company informed me that they are getting a lot of new customers from this business. Therefore, I must not be on the only one that is having this problem.

Signature Control Systems, LLC. is NOT a BBB Accredited Business.

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