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Business Profile

Home Inspections

Habitation Investigation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Inspections.

Complaints

This profile includes complaints for Habitation Investigation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Habitation Investigation has 3 locations, listed below.

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    • Habitation Investigation

      1015 E Broad St Columbus, OH 43205-1370

    • Habitation Investigation

      8473 Nichols Ln Johnstown, OH 43031-7547

    • Habitation Investigation

      8473 Nichols Ln Johnstown, OH 43031

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/18/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On January 30 2024 I request for an inspection on a new house I would be buying and moving into. I even got a second inspection thats I had to pay for to make sure everything would be good to move in. This company is suppose to provided accurate detailed, Check for imperfections in products, such as cuts, scratches, or missing pieces. They may also verify that parts fit, move correctly, and are properly lubricated. The primary goal of quality control inspections is to meet customer requirements and prevent defective products from being distributed. After moving in for 5 month I had to get an electrician to come out and tell me there are wrong parts, wires are incorrect , its a safety hazard. I could have burn on fire because I wasnt informed that my electric is high risk. I was also informed by the home warranty electrician that the house should not be on because it may start a fire. I had to come out of pocket to get this incident fix because I could no go another day feeling that I might be light on fire. I request two inspections and Im still getting run over. My dispute is to get refunded back from the inspector but also the amount of money I had to come outta pocket. I also added all the picture and document.

      Business Response

      Date: 08/26/2024

      We identified several issues with the electrical system in the inspection report. We identified fire hazards and safety hazards.  We recommend that contractors be utilized prior to closing to provide repair estimates.

      All of that is in the report. These issues were also on the summary report, such as the frayed service entrance, the undersized wire

      If our recommendations were followed, the costs would have been known well before looking into it 5 months later. 

      I hope this helps. You can also email us at ***************************************************************.

    Habitation Investigation is NOT a BBB Accredited Business.

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