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Business Profile

Collections Agencies

Revco Solutions, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

This profile includes reviews for Revco Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Revco Solutions, Inc. has 65 locations, listed below.

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    Customer Review Ratings

    1.19

    Average of 21 Customer Reviews

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    Review Details

    • Thomas S

      Date: 07/31/2023

      I had a $92.00 elec/gas bill out of ny which I wasn't told about but that's another review, Revco contacted my by mail saying it was going into collections, I was told to go on line to their website and open an account to make four $25.00 payments, the first payment was made by debt card, it went through the only number on file, next month when I went to log in I noticed my debt card was no longer an acceptable payment source and stupidly I gave them my bank account number and now they charge it when ever they feel like, I've paid the bill in full and they keep charging the bank account every month, under no circumstance give this company any form of account information, they will abuse it, I've got a meeting with my banks branch manager next week to discuss what I can do, it may come down to shutting down the old accounts and opening new, this company should be red flagged as criminals, they are literally stealing money from people's account In the name of collections...

    • Chance G

      Date: 07/31/2023

      Call me to tell me that I owe them money before I even received the bill in the mail. I told them I would like to have a bill sent in the mail and they said that I already have it. It didn't show up for multiple days after. lady on the phone was very rude and unprofessional. I sent them the money that I could at the time and they called me to tell me that wasn't good enough and then told me to have a nice day and hung up on me.

    • Geoffrey and Elena M

      Date: 07/20/2023

      An extremely unprofessional company I was contacted by REVCO SOLUTIONS on Mon morning before my mail was delivered Revco had apparently prepared a letter the previous Wed & possibly mailed it the same day Only 3 mailing days had passed-Thur Fri Sat. They refused to disclose the type of work their company did- a collection agency. The said HIPA regulations forbade it If I had been given this info it would have greatly helped & not turned it into a heated conversation-I hung up on the first person when asked about the last four digits of the SS# Instead of giving any details about their company Both people I spoke to continued to demand over and over again that I confirm the last four digits of the SS# Not knowing who they were I refused The second person I spoke to also continued to demand immediate payment regardless of the fact that I told him I had serious doubts as to who the company was. I was finally able to get him to disclose the info that was on the supposed letter that had been mailed but not rcvd. said He refused to resend the letter. I was able to finally determine who the Creditor was but, none of the info matched what was owed on my creditor bill. His rude demeanor & attitude was along the lines of doubting whether I was telling the truth -about whether I had rcvd the letter, said I was looking at the wrong bill & that I had not made a payment last month (which I in fact had)- I have no problems paying a debt I owe BUT I refuse to pay it to a company I do not recognize & toward a figures/info that do not match my bill. I contacted the creditor & discussed it. The woman I spoke to was helpful, not rude, explained to me that the bill had been split into two billings, & confirmed payment had been made last month She agreed she would not have answered Revcos questions either without proper info. Revco seriously needs to do a better job of training its staff as to the proper way to handle phone calls & how to interact with others.

    • Cherrie G

      Date: 05/25/2023

      Cherrie G

      Date: 05/25/2023

      I received a bill from Revco Solutions for $325.00 (which was from ***** *****). I had previously contacted ***** *****, (prior to Revco) explaining that my bank* ***** ***** had previously sent via electronic transfer to ***** *****. They said that they had not received it. I sent them proof of the eletronic transfer. When I spoke with *******, at Revco Solutions. I explained the entire situation to her. She would not listen to what I was saying, kept interrupting me and saying that she could not help. She treated me like I was dumb, and just kept repeating herself. Wow. I'm speechless

      Revco Solutions, Inc.

      Date: 06/27/2023

      The review received did not contain sufficient information for Revco Solutions to locate an account in our system. Please contact our office at (888)-727-8819, or email us at [email protected], to further review this matter.”

    • Angela W

      Date: 05/01/2023

      I was recently contacted by REVCO SOLUTIONS, they would not disclose what they were calling about. They kept pressing me for my personal information (full name, social security number, birthdate) I asked them over and over who they were and what was the reason for the call. The first caller got upset and chose to end the call. The second caller was way too adamant about obtaining my personal information and not being forthcoming about the company’s identity. I became very wary. It’s extremely upsetting when there’s someone calling & relentlessly trying to get me to give them information over the phone. And every person I’ve spoken to has been super rude and demanding.

    • Lora J

      Date: 03/01/2023

      The company stated they attempted to contact me before sending medical bills to small claims court. When I got notified of the bills they had, the sheriff was at my door. When I called revco, they wouldn’t let me make a payment on the account online but for an additional 6$ I could pay over the phone. No one there can tell me why the first I heard from this company was from a sheriff serving me court papers. Poor business plan. Poor customer service. They are quick to send people to court and charging them court fees. No one seems to know anything when you call.

    • Matt F

      Date: 02/17/2023

      Beware of scam. Got a bill from this company for a payment I already made to a hospital a year ago.

    • Melissa C

      Date: 10/13/2022

      I received a medical expense collection letter from Revco for services from my local hospital. I checked my health insurance portal and HSA account to confirm payment had been made and then called Revco. The first person I spoke with said there was nothing she could do. When I called back that same day with additional information the person I spoke with said they would reach out to the hospital and confirm payment then close the account. This week I received a letter from them stating that they had confirmed I still owed the amount. I called my HSA and they confirmed again the payment had been made and suggested I call the hospital to ensure the payment had been credited correctly in their system. I called the billing office and within 3 minutes they confirmed the payment had been made. Today I called Revco to understand the process they went through to confirm that I still had an outstanding bill. Even after speaking with a supervisor the only answer I could get was "the hospital confirmed you still owed it". Extremely frustrating that their process wasn't able to determine that the debt had been paid months ago when I was able to do it with a quick phone call to the billing office.

    • anthony c

      Date: 07/31/2022

      Revco solutions sent me a certified letter that I had to go to the ****** post office in ****,** to pick up and sign for..The letter stated I owded $30..00 for medical service provded on 08/30/19 (three years ago!) This is a scam!

    • Annette W

      Date: 06/12/2022

      This company will not stop sending me threatening letters, even though I do not OWE money to anyone, I talked to the Hospital they say I owe money to, the hospital told me I don't owe anything, but this Company continues to threaten me, I am beyond PISSED!!!!! They won't listen to me or Hospital business or billing department. This is just BULLSHIT!!!!

    Revco Solutions, Inc. is NOT a BBB Accredited Business.

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