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Business Profile

Utility Water Company

Edge Utilities

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Water Company.

Reviews

This profile includes reviews for Edge Utilities's headquarters and its corporate-owned locations. To view all corporate locations, see

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Edge Utilities has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Chris D

      Date: 07/03/2023

      Chris D

      Date: 07/03/2023

      Landlord has this company take care of water for me in Columbus. Won't do auto pay, misspellings on their glitchy website that was made in 2000 probably, no email alert regarding my latest bill even after I signed up for email alerts, although they charge you a fee if you're late. Extra fees added to bill which aren't explained. Terrible. Have no choice.

      Edge Utilities

      Date: 07/05/2023

      We used to do auto-pay, but with water there can sometimes be leaks resulting in unexpected high bills. Auto-paying the high bills resulted in issues/fees with other bills for some. Residents can utilize their own bank's bill-pay service as an option. We charge the City utility rates as they apply to the property. Service fees are added for reading/billing and payment processing if a credit card is used for payment. These charges are reasonable in comparison within the market. We will work directly with the resident to determine the issue with the e-billing, which is an option that must be selected. Any technical issue will be corrected.

    • Rhond a.

      Date: 08/25/2022

      They are a bunch of schysters, they rip their customers off! One month you're paying under $20 and the next month, your'e paying $65 without any notice or reason! And for the same amount of ************* used!!! Why?! Because after many complaints, they claim they haven't been charging the right amount! Really?! For over 15 years?! I wouldn't suggest this company to my worst enemy! If I could give a negative number of stars, I would! They're the WORST!!! They shouldn't be in business!!!

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