Reviews

This profile includes reviews for PepsiCo's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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PepsiCo has 244 locations, listed below.

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  PepsiCo

  700 Anderson Hill Rd Purchase, NY 10577-1401

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  Pepsi Cola Bottling Company of Worcester, Inc.

  90 Industrial Dr Holden, MA 01520-1849

  
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  Pepsi Beverages Company

  500 Pepsi Pl Youngstown, OH 44502-1432

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  PepsiCo

  62 Ipsco St Ratliff Industrial Park Decatur, AL 35601-7411

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  PepsiCo

  PO Box 2389 Decatur, AL 35602-2389

Review Details

• Review fromIrais P

  Date: 11/25/2024

  1 star
  Probably the worst customer service I have ever experienced period. Forget getting anything resolved. Just to get a person to act like a normal human with a brain, it seems an impossible task. They transferred me 6 times 1 of them without telling me and the last one hung up on me when I asked to speak to a supervisor.

• Review fromDominiv J

  Date: 08/13/2024

  1 star
  Worst company ever. Took 10 months and hundreds of emails (literally) to get some lousy coupons they promised for their granola product recall. Clearly they are trying to evade providing compensation as required and promised based on the many complaints and negative reviews on this bbb page relating to the same issues

• Review fromCharles C

  Date: 12/18/2023

  1 star
  Quaker issued a recall on simply granola but when you try to get a refund they make it impossible to comply with all questions and uploads of pictures of products, receipt, of online orders. many customers ****t have the capability to upload anything on a computer much less pictures. Then they give you a phone number which is not answering and putting you on hold for hours and hours. In fact they **** want a refund paid so they make so many hoops to jump through they know you are wasting time. Therefore I suggest avoid their products like the plague as they are not able to produce a decent product in the first place then manage cheat you out of a refund. They sold the product though ****** who doesn't have a phone number available either.

• Review fromGrant S

  Date: 12/07/2023

  1 star
  They will give you a load. They will not put times on the rate confirmation. And then they will charge you for being late. 550$ in my case. They flat out steal from you and nobody cares to do anything about it.

• Review fromMichael P

  Date: 09/01/2023

  1 star
  Still doing business in ******, with that supporting the war in *******, sponsoring ******, the terrorist state.

• Review fromTravis C

  Date: 07/09/2023

  1 star
  Their Pepsi machine stole $2 from me. After contacting customer service, they said they will not return the cash they stole no matter what. Instead, the "Relations" lady sent me a voucher for a free Pepsi. I lost two dollars which would be two Pepsis, lol. I would rather die than continue doing business with a trash company like this. I will be filling BBB complaint now, and **** my words, I will NEVER make another Pepsi purchase for the rest of my life. I understand accidents happen, especially when using automated vending machines, but it the response from the company to correct the issue that is lacking ethics entirely.

• Review fromDagmar J

  Date: 04/24/2023

  1 star
  Pepsico Logistics brokers are shameless. I booked a load from ******* to *******, driver arrived at the shipper and then load got cancelled, broker sent a tonu for $200 but with the same load number so your billing department doesnt want to pay for it, reached out to broker and he then sent a new tonu for $125 still with the same load number and billing still doesnt want to pay for it, first the original tonu was sent for $200 and second now the broker still hasnt solve my problem, he has blocked my number and doesnt answer my emails!! Very unprofessional after booking a load with you guys, driver arriving at shipper. I have proof emails of our conversation!

• Review fromVelisha S

  Date: 03/28/2023

  1 star
  I suffered a broken tooth of a product in the bag,I don't know what it was I bit down my tooth broke,I almost choked on something like a rock...it was awful ?? then they talked to me like... pretty much **** you...but hey.... I'll never eat or drink a Pepsi product EVER..

• Review fromAlbert A

  Date: 01/07/2023

  1 star
  I have spent way too much time contacting Pepsi re: getting regular Pepsi caffeine free in my local ******* and my ******* grocers ,I was told too many time ,they have got the message to the appropriate people and it was taken care of. One untrue statement after another ,all they do is tell you what you want to hear,and do nothing to resolve the issue. Why is it that all these people can't get a popular product in my town? They are just not caring to solve a problem,that shouldn't be a problem in the first place. Why should I have to drive 65 mi.to get Pepsi regular caffeine free ??

• Review fromSteph F

  Date: 07/07/2022

  1 star
  I've been an avid customer for basically my whole life, but I think this is the end. After buying multiple cases of diet pepsi where the cans are so thin that they leak without even being opened and are unpressurized to the point that I worry about contamination, I switched to the bottled product hoping that would be safer. Nope. Same issue. Considering carbonated drinks that are unpressurized can mean a leak and mean there could be bacteria growing in the sugar I'm tired of wasting money when this is a consistent problem with their packaging that could lead to health issues. Do better pepsi.