Reviews

This profile includes reviews for Computershare, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Computershare, Inc. has 42 locations, listed below.

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  Computershare, Inc.

  250 Royall St Canton, MA 02021-1011

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  Computershare, Inc.

  655 Montgomery St Ste 1240 San Francisco, CA 94111-2630

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  Computershare Investor Services

  2 N La Salle St Chicago, IL 60602-3702

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  Computershare, Inc.

  2 Cityplace Dr Saint Louis, MO 63141-7096

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  Computershare, Inc.

  118 Fernwood Ave Edison, NJ 08837-3852

Review Details

• Review fromAlexander W

  Date: 04/06/2025

  1 star
  Their customer "support" is really just a bunch of Indians who I'm sure have no idea what the f*** they're doing. I tried to sell my ****** stock and was instead connected with some of the dumbest humans I've ***** had the pleasure of talking to. Computershare does not care about you, your money, or your time. They will waste all of it and make it 800x more complicated and confusing for all parties involved. They hold over $10,000 in stock IN MY NAME. I WANT TO SELL MY F****** S*** LET ME SELL MY S*** YOU INBRED A*******

• Review fromJoseph G

  Date: 03/27/2025

  1 star
  **************** is not knowledgeable and kicks the can down the road. They talk over you and do not listen to what you are clearly telling them. After 4 phone calls, one of which I was hung up on, my issues still remain unresolved. I have thousands of dollars entrusted with them and I have little faith in them now. They clearly do not want to do their jobs including one of them telling me even though they can do what Im requesting, to just go online and do it instead since I have an online account.

• Review fromMichael A

  Date: 03/14/2025

  1 star
  Literally crooks. We have jumped through the hoops three times to deal with my deceased wifes account. As the executer of the will, as the 100% beneficiary, they continue to jerk me around. I have done forms without the Medallion stamp, and I have done forms with the Medallion stamp (twice) and sent. They "never got" the first two, and now that they have the third version they are saying "they sent the wrong form" and I have to do it again. I have been on phone hold for literally HOURS over the course of three days, currently I have been on hold for 2hrs 30min today. They are crooks. They make it impossible, regardless of how many times they tell you to do it and you do as they say. RUN away from these crooks don't walk.

• Review fromTim K

  Date: 01/30/2025

  1 star
  My experience with this company scares me, I have zero confidence in them. Stock from my mother-in-law is handled by them. On her passing we had to go through hoops to get the stock transferred to the Estate. It was a bit of work but not a problem. Once transferred successfully is when the problems began. We no longer get quarterly statements on the stock. When we tried to setup online account the first time it took quite and while and the final step was them sending us a access code in the mail. When we received the access code it didn't work. So we followed the steps for a new access code. When after 3 months we received no new code we called the customer support center. After we finally got through we were on the phone for over 30 minutes talking to someone with a heavy accent who was in a room with a lot of background noise from people speaking loudly, it sounded really shady at best. I followed with a detailed complaint email regarding all the issues with our call. Two days I got an email saying a new code was being sent and apologies for our issues with their automated telephone service. We didn't use the automated telephone service we talked to a live idiot. Two weeks later we received another letter with another access code and again it does not work. I don't understand how BBB gives this organization an A+ rating when every review is an F-.

• Review fromThomas W

  Date: 01/27/2025

  1 star
  Agree with everyone else - an absolute nightmare of bureaucracy to deal with. They do not want to give you your money at all. Nothing but hassles with them - avoid at all costs.

• Review fromLyn T

  Date: 11/22/2024

  1 star
  Worst company I've ever dealt with. Lies, excuses, and misinformation. I still cannot resolve my husband's estate. Each time it is something else. Now my forms that I submitted are out of date. Perhaps if they had processed things in a timely manner they would not be. This has happened twice.

• Review fromDevon B

  Date: 11/22/2024

  1 star
  *****. Company. ********** out - they are predatory! Nearly impossible to get your money out. I called to transfer my stock to my ****** account. They required a handwritten not with a gold medallion from a bank in order to do so. Are you kidding me? I explained I was able to transfer my *** shares to my ****** account via phone the day prior, but said that was not an option with them.The company makes it incredibly hard to get your money so BEWARE!

• Review fromNick Y

  Date: 10/08/2024

  1 star
  Of all the tech support phone calls I've had to do in my life, this has to be the worst company I've ever worked with. I wish I could give it less than 1 star. They were supposed to ***** me my account portfolio and they accidentally sent me someone elses portfolio which makes me think they sent mine to someone else as well. Totally incompetent! I can't tell you how many hours i've wasted getting transferred and disconnected.

• Review fromOmoikhefe A

  Date: 09/26/2024

  1 star
  I had an account they could not find. Kept sending me to ******. ****** kept sending me back. Turns out they do have my account but several incompetent employees. Sold all my shares. Never doing business with them ever again, even if they are the only **** broker offered by my employer

• Review fromJennifer S

  Date: 09/23/2024

  1 star
  Nothing but a nightmare!!! I am the executor on my mom's estate AND a joint holder with my mother on her computershare accounts. I just want to cash out the stocks and close the account. I've filled out the paperwork and when I go to get the medallion stamp and a notary and no one will do it. I have been told since I'm a joint holder I should only need to provide a death certificate to liquidate the account, not transfer into my own account first. I'm at a loss at what to do until I speak with her attorney. I was my Mom's caregiver for 2 years until she passed from ALS. I'm grieving my mother and it is sad that I have to go through this stress when I am clearly a joint holder and have proof she is deceased. I was also told if I don't do this the money will be sent to the state and go into probate. This makes no sense with my name on it.