Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

U STOR Self Storage

Headquarters

Reviews

This profile includes reviews for U STOR Self Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

U STOR Self Storage has 147 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.62/5 stars

    Average of 71 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDonna E

      Date: 04/24/2025

      4 stars
      I had a very good experience with them. Mr. *** was very helpful with my personal situation. Even though I was homeless and several late fees. I was still treated with respect. I'm now in a home. Also he and his partner were very professional, Honest and sincere...Thank you. I will pass on my experience and I will recommend their service..
    • Review fromDavid F

      Date: 04/14/2025

      5 stars
      I've been a client for years and have been well satisfied with the service and the contacts with the staff members.
    • Review fromDonna S

      Date: 04/13/2025

      5 stars
      The management there now are very nice and easy to work with, very helpful.
    • Review fromDawn B

      Date: 04/11/2025

      5 stars
      ******* has always been so kind and professional. The property is well maintained and safe.
    • Review fromCherie S

      Date: 04/11/2025

      4 stars
      Great location but I wish it was closer now that I moved. I love the hours and that I do have 24/7 access I love customer service I wish it was a little bit cheaper. Overall it's the only storage place I would recommend in all of the area because it doesn't lie about having more access to your unit like some of the other ones do. Just wish there was one in the ***** somehow area.
    • Review fromSherry S

      Date: 04/10/2025

      5 stars
      I really appreciate all the effort they put forth helping me to find the right size and cost for my needs. They are very understanding and flexable when contacting me. I would recommend them to anyone needing storage space !
    • Review fromElsie B

      Date: 04/09/2025

      5 stars
      I love this company, help the customer not take their belongings like most storage Companies
    • Review fromAzalia R

      Date: 04/08/2025

      5 stars
      Will recommend, and use again the staff is very friendly I had No problem at all.
    • Review fromStephanie J

      Date: 04/07/2025

      5 stars
      Car-Go self storage is very helpful and courteous to their customers. You can ask for your gate code more than once and the friendly staff will gladly write it on a business card for you. They are so wonderful the employees at this establishment. My unit is at the location on ***************.
    • Review fromwilliam m

      Date: 04/07/2025

      5 stars
      Great place. Very secure. Clean inside and outside. Management staff are great. I highly recommend this facility.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.