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Business Profile

Collections Agencies

Wakefield & Associates

Headquarters

Reviews

This profile includes reviews for Wakefield & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wakefield & Associates has 21 locations, listed below.

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    Customer Review Ratings

    1.01/5 stars

    Average of 71 Customer Reviews

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    Review Details

    • Review fromPAUL L

      Date: 02/27/2025

      1 star
      This is a scam collection. Unprofessional as said I have a debt and I 2 choices. Pay them the total amount without giving any information who supposedly owe money to or give them a credit card and then they give you the information who you supposedly have a debt. First of all, never give your account number to anyone even if they say a dollar that's a red flag and giving them your credit card numbers your going to loose money and you have fallen into the scam! My suggestion is that if you are notified from wakefield to put a freeze on your accounts through the credit report agencies if wakefield got into your personal business on false pretenses then they can obviously get into more of your accounts depending on how much detail they have on you. I simply told them I'd see them in court and I don't loose! This company is nothing more than phishing to get people to pay money. Don't fall for it!
    • Review fromRobert T

      Date: 12/05/2024

      1 star
      One of the most predatory, unprofessional, dishonest, unethical, and illegal organizations I've ever encountered. They literally don't listen to a word I said to them. All they want is payment even if it's not your debt or it was already settled and/or paid or was from YEARS ago and was already discharged (such as hospital/medical debt that has a one year expiration). They had the audacity to try and collect on my father's debt! He passed away 10 years ago! This company really needs to be shut down. They don't follow nor care about the law. If they can BULLY you into paying, it's a win for them. To educate yourself about their scam-like ways of doing "business", just look them up online and you'll observe more than enough evidence to educate yourself. Imho, don't give them a dime until you have thoroughly researched the alleged debt. Then, know the law and if the debt has already expired and/or was discharged, do NOT pay them a dime. Instead, immediately report them to the State ************************* in your state by letter.
    • Review fromRegina M

      Date: 11/13/2024

      1 star
      Would give 0 starts if possible. Harassed with a bunch of scams.
    • Review fromTracy M

      Date: 11/06/2024

      1 star
      Wakefieldfield and associates have reported that the bill for care on 07/15/2023 at ******* advocate was not paid and they reported in nov 2023 an outstanding balance of $915 against my credit. I sent to Wakefield my EOB showing payment. **** paid for this service in Oct 2023. In Nov 2024 Wakefield closed the debit and reopened it Nov of 2024. When I called they told me the *************** ****************** did not receive payment and they, CEP, resubmitted the complaint to Wakefield Nov 2024. Unfortunately, ****************** has been permanently closed and therefore could not have submitted this claim. I requested for them to send me proof of my debit for this service. At the very least they have not done their due diligence. With this new claim on my credit report as of Nov 2024 from an entity that is permanently closed is fraudulent. I have also reported them to the IL board of Insurance.
    • Review fromsteven o

      Date: 09/03/2024

      1 star
      They are violating FEDERAL LAWS and everyone that gets letters from them need to look at them and report them. Normal mail had my Name, Address, Phone number, DOB and FULL SOCIAL SECURITY number on it. Even if sent registered mail that is illegal since 2017. ******* search OIG hotline to report).
    • Review fromMichael F

      Date: 08/27/2024

      1 star
      Called to as a provider's office to verify information, called the number we were provided and allegedly called the wrong department, was transferred then 2 times to have the last *** hang up before completing the transaction I call back, another *** answers and does not even greet himself I had to ask "Is this Wakefield and Associates" and ****** finally gave me the introduction. He asks for the account number and the line disconnected.I call back again, a lady answers, gives her introduction and we go back and forth for 5 minutes trying to understand how to file a complaint.
    • Review fromdavid n

      Date: 08/21/2024

      1 star
      I was called concerning a medical debt of $10,000 that is saying i owe Novant Health. I needed confirmation on the actual bill so that i can let my insurance take care of it. The person called me after 1700 and would not provide the information. I was never made aware that my bill was sold off to a third party.
    • Review fromDEREK K

      Date: 08/13/2024

      1 star
      As others are reporting here, i too had a debt appear from Wakefield and Associates out of nowhere. The item decreased my credit score by nearly 100 points on both Equifax and Experian! I immediately disputed it with Experian and Equifax within 5 minutes of the item appearing on my report. I have a perfect payment record for over 10 years, and I am furious that I can be blindsided in this manner. This item is showing as "in collections", and "30 days past due", ************ is attempting to collect on an item that was originally disputed through *********** in February by previous collections agency. That item appeared on TransUnion, and I disputed that one as soon as it appeared. It was promptly removed in less than 30 days. There is no reason I am dealing with this again just because these agencies "buy" other companies files and attempt to collect on them. It should not be coming back around under a "new owner".
    • Review fromKeri G

      Date: 07/19/2024

      1 star
      I called Wakefield this morning to discuss a collection letter my husband received. The amount they are billing for has already been settled. It is a medical bill. I spoke with the medical facility before calling Wakefield. They gentleman from Wakefield stated my husband had 3 accounts in collections. All 3 are paid in full with the medical facility. I told him that and his tone immediately changed. He became very hateful with his words. He stated that I was wrong and that we would need to send in proof of a zero balance. I said I would work on that and get it in to them. I said "Thank you for your help. Have a great day." The gentleman then stated "Wait. You have money owed to us, too." Excuse me? How? For one thing, I only told you my first name. Did you look up my phone number while we were discussing my husband's letter? Secondly, I don't owe any money. I asked what for and he said he couldn't tell me and he would need to verify my full name and information. Nope. I promptly hung up. I immediately checked my credit report and there is nothing on there from Wakefield. Be vigilant. Do your research before you just pay these people.
    • Review fromJessica A

      Date: 07/18/2024

      1 star
      This company is awful. I received texts from them not long ago from a hospital bill I didn't even know I had. I had asked them through their messaging thing online to send it back to the hospital and I would take care of it since the amount I was trying to pay to them they wouldn't accept! They wouldn't accept anything under $150. You would think they would want some type of money right? I guess not. I have been through their message portal plenty of times saying to allow me to set up a payment plan for something I can pay and I couldn't pay whay they were asking at this time. I never received a response back. Then of course I check my credit and they add it on their when I've been trying to work with them. This company just smells like a lawsuit according to all of the reviews and mine. How are you going to deny someone trying to pay and then report them!? This is absolutely ridiculous and this company 100% needs to get looked into with their horrible greedy practices.

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