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Business Profile

Covid Testing

Rume Health

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Reviews

This profile includes reviews for Rume Health's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rume Health has 211 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rume Health

      18800 Delaware St Ste 800 Huntingtn Bch, CA 92648-6019

    • Rume Health

      2015 Birch Rd Chula Vista, CA 91915

    • Rume Health

      3177 W Chandler Blvd Chandler, AZ 85226

    • Rume Health

      272 East Via Rancho Parkway Escondido, CA 92025

    • Rume Health

      1066 Brea Mall Brea, CA 92821

    Customer Review Ratings

    2.33

    Average of 6 Customer Reviews

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    Review Details

    • Dallas A

      Date: 04/09/2024

      Dallas A

      Date: 04/09/2024

      SHOCKED to open my mail today (April 9, 2024) to find a bill for $832.10 for a Covid test back on June 10, 2022. This is odd since I was told the Covid test was free and I even have a screenshot of a digitally signed receipt test showing the fee of $0.00. Called the only number provided on the bill and the automated system stated the delay was due to the sheer volume of billings and issues with insurance. I was unable to get ahold of a live agent. It appears to be a scam or the new company attempting to generate money, even though the Covid tests were advertised to be free. I have insurance and it doesn’t appear an attempt was made to charge my insurance.


      Rume Health

      Date: 04/12/2024

      Hello ******,We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

    • Hiba N

      Date: 04/08/2024

      Hiba N

      Date: 04/08/2024

      This ckmpany is a scam that sends you a bill with a random amount, for a random date and hopes you are too lazy to question it. Received a bill for March 2024 I wasn’t even in the country for the last 6 months. Don’t send them money

      Rume Health

      Date: 04/12/2024

      Hello Hiba,We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

    • Mike H

      Date: 09/26/2023

      Mike H

      Date: 09/26/2023

      Me and my wife both did a Covid free testing way back on May 2022 at Covid Clinic and got a invoice is $0.00 cost. Almost a year and half later, i got a bill for total for $930? Don't know whats going?

      Rume Health

      Date: 09/27/2023

      Hello,We sincerely apologize for any inconvenience you may have experienced regarding the statement you received. We understand your concerns and are committed to resolving this matter.We would like to review your account to clarify any discrepancies. For immediate assistance and a detailed discussion on this matter, please contact our customer service team directly at ************. Our representatives are available to assist you in resolving this issue promptly.

    • Kirby C

      Date: 08/12/2023

      Kirby C

      Date: 08/12/2023

      I did a Covid test in February 2022 at a Covid Clinic site in **** that advertised free testing. Today (August 2023) I received a bill for $600 from that test. The bill is from *********** in **********, which seems to be tied to Covid Clinic Inc. This seems very unethical.

      Rume Health

      Date: 08/14/2023

      Dear *****,

      We apologize for the inconvenience this may have caused. Please call us directly at ************ so we can promptly address and resolve this matter. We value your trust and appreciate your patience.

    • samantha b

      Date: 04/21/2023

      This company claims they offer free covid tests regardless of insurance status, but almost a year later I received a bill for an exorbitant amount with no explanation.

    • Janet S

      Date: 05/25/2022

      Janet S

      Date: 05/25/2022

      If I could give them zero stars, I would. I needed a test for a trip that was within 48 hours of flying. I paid premium to have the results back within 36 hours. They lost my test, and after several frantic 4 am calls by me, they took an additional 12 hours to find it and get me the results - which I received after reaching my destination. By that time, I had already paid a super large premium to get a test at the airport in order to board the plane for my international flight.Covid Clinic refunded my test money but made no other efforts to fix the problem (like sending someone to my home, as other testing companies do) and refused to reimburse the cost of the emergency testing at the airport that they caused the need for.Sleepless night, lousy service, massive anxiety due to their failure. Use someone else.

      Rume Health

      Date: 08/18/2022

      Hi *****, I apologize for your less than satisfactory experience with Covid Clinic. Please reach out to our Customer Experience team at ************************************* so we can gather more information about your experience. Thank you for your review.

    Rume Health is NOT a BBB Accredited Business.

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