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Business Profile

Call Center

TPUSA, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Call Center.

Complaints

This profile includes complaints for TPUSA, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TPUSA, Inc. has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • TPUSA, Inc.

      6510 Millrock Dr Ste 150 Holladay, UT 84121-4027

    • TPUSA, Inc.

      580 NW University Blvd Port Saint Lucie, FL 34986-2221

    • TPUSA, Inc.

      4659 Trabue Rd Columbus, OH 43228-9562

    • TPUSA, Inc.

      6510 S Millrock Dr STE 150 Holladay, UT 84121-4027

    • TPUSA, Inc.

      7562 Southgate Blvd North Lauderdale, FL 33068-1362

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/31/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 12/30/2023 at 10:59am pst the company called me. I answered and it was a fraudulent fake phone call. When I answered it was dead air on the other end no one was there to say hi or respond to my questions. This company has some type of robot making fake calls on their behalf.

    • Initial Complaint

      Date:12/10/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      CONTRACT: Oct 8 - Dec 7. Contract ENDED EARLY. Supervisor communicated with me and Was told that I would be re-aligned..(along with some other colleagues as well) and that I’m done for the season. Four days later, I received a phone call from the HR DEPARTMENT(which I’m still waiting for call back in follow up) telling me and asking as to why I didn’t work the 4 days of AEP. That’s when I was confused, stunned and aggravated. Did they not communicate? Are they toying with our pay checks.? This company is very disorganized and very UNPROFESSIONAL. Me and colleagues would demand such compensation and deserve justice. Most of us I’m pretty sure worked here for money and since we got let go early, we most don’t have enough to pay bills. The company itself was very misleading about regards to contract and benefits. Please I would like to hear some updates as I am not the only one going through this seasonal contract.

    TPUSA, Inc. is NOT a BBB Accredited Business.

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