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Important information

• Advertising Review:

  BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges.  BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
  

   

  On February 12, 2025 BBB of Western Pennsylvania requested that the business substantiate, modify, or discontinue its advertised claims on the business’s website and social media pages to comply with the BBB Code of Advertising. Below are the outstanding challenges which can be found at https://www.wexfordsunrooms.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising Principle. 

  Challenge #1 Refer to the BBB Code of Advertising Principle #1: Basic Principles of the Code
  
  The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
  
  1a. #1 Rated Sunroom Contractor in Wexford, PA

  1b.  Trusted by homeowners in the Wexford, PA area since 2002.

  1c.  Our company has been in the building business since 2002,
  
  1d.  Top-Rated Sunroom and Porch Builders in Allegheny County Since 2002
  
  1e.  Expert and award winning sunroom contractors in Wexford
  
  Challenge #2 Refer to the BBB Code of Advertising Principle #20: Guarantees or Warranties
  
  Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or disclosed.
  
  2a.  GUARANTEED SATISFACTION  Our work is complete with your 100% satisfaction
  
  2b.  We do not guarantee or warranty any of the work or performance on the job
  
  2c.  We do not make any Guarantees
  
  Challenge #3 Refer to the BBB Code of Advertising Principle #21: Layouts and Illustrations
  
  The composition and layout of advertisements should be such as to minimize the possibility of misunderstanding by the reader.
  
  We notice that the website is set up in a way that would make the average consumer believe that Wexford Sunrooms Inc. are contractors instead of  lead generators.  This information should be presented on the home page where it would be readily apparent to consumers who are viewing your website.  

  3a.  This site is a lead generation service 

  3b.  we are strictly a lead generation company

  3c.  Release from Damages or Claims: Should you have a dispute or our unhappy with any work that is performed by any services provided by a Service Professional from one of our lead generation websites, you must address such dispute with the Service Professional directly.

  As of March 12, 2025, the business did not respond to BBB’s request for revision, clarification or modification in its advertising.