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Business Profile

Ammunition Reloading

USA - Reloads

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition Reloading.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered $454.93 worth of products from the company on invoice #*****. I was suspicious because they only accepted venmo but I went ahead and purchased the products because they seemed like a legit company? As of 12/28/2022 I haven't received any product or communication from the company? I have emailed them numerous times without any response. There isn't a number to call only an email address which I have tried at least four times.

    Customer Answer

    Date: 02/08/2023

     

    I included a word document with a picture of the USA Reloads Website.  This site needs to be listed as a scam!

  • Initial Complaint

    Date:11/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern: I was advised by PNC Bank to notify you about the scam I am a victim of by USA-Reloads. I submitted an order #***** American Select Powder on October 17th, 2022 and paid for it using Zelle for $280.94. I have tried numerous times to contact them about shipment with no reply. The PNC Bank is Docket No. **************. The email I submitted payment to was [email protected] and the website is “https://usa-reloads.com” . The shipping address is **** ******* ****** *********** ** *****. Below is the confirmation of my order. Please feel free to contact me at anytime via email or mobile phone listed below. Thanks **** ******* ******* * ******* *** ****** ***** ********** ** ***** **** ****** ************ ***** * ******************** Your USA-Reloads order has been received! [email protected]; on behalf of; USA-RELOADS [email protected] Thank you for your order Hi ****, Just to let you know — we've received your order #*****, and it is now being processed: [Order #*****] (October 17, 2022) Product Quantity Price Alliant American Select Smokeless Gun Powder - 8 Pound • Quantity: 8 Pound 1 $245.99 Subtotal: $245.99 Shipping: $34.95 via Flat rate Payment method: Pay with Zelle Total: $280.94 Billing address **** ******* *** ****** *** ********** ** ***** *********** ***********************  Shipping address **** ******* *** ****** *** ********** ** *****  Thanks for using usa-reloads.com! USA-Reloads 2022

USA - Reloads is NOT a BBB Accredited Business.

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