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Business Profile

Insurance Companies

Cigna

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cigna's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cigna has 181 locations, listed below.

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    Customer Review Ratings

    1.04

    Average of 390 Customer Reviews

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    Review Details

    • Layne W

      Date: 04/18/2025

      Nothing but problems with CIGNA Dental coverage. Denied a claim, customer service advised to submit a specific form for coverage, CIGNA denied the submitted request because it was past a 30 day window where they might hv3 approved - I didnt know the claim was denied within the 30 day window. Now I can file an appeal but low hopes for any coverage.

    • Tara j

      Date: 04/14/2025

      Thieves!!! Do not get cigna. I had canceled my ins in January and 2 months later they steal $576.60 out of my account i have called and they will not refund my money.

    • Susan H

      Date: 04/07/2025

      Dont get Cigna global. They have really bad customer service and give misinformation that can cost you. I was told it was covered then after it was denied.Useless.

    • Mike D

      Date: 04/04/2025

      This insuraance is basically a scam. Despite paying hundreds every month for it, when I actually need it, they deny deny deny. I had to see a cardiologist, so I called Cigna in advance to see if they would cover it. They told me I'd need to give them all the billing codes for whatever the cardiologist was going to do (how am I supposed to know that?!). Six months later and a $2,000 bill shows up because they wouldn't cover it. Apparently they'd rather you just die instead of covering your care. ****.

    • Heather H

      Date: 04/04/2025

      Horrible to work with. They will deny claims that should be covered! I have to call at least once a month to get them to actually cover things. Universal Healthcare for all instead of a CEO that makes 21 MILLION dollars a year at the expense of our health!!

    • armando b

      Date: 03/29/2025

      Cigna is the worst insurance ever. Cigna They don't approve your medications even if your doctor prescribes them for you.

    • Thomas D

      Date: 03/28/2025

      CIGNA is most likely the worst insurance company out there. They hired a third-party ******** to review your claim before it even gets to CIGNA. they Evercore, who represent CIGNA deny, deny, and deny all claims. I needed a MRI on my neck. They denied it then they took the Slow Rd.,. **************** didnt see it because it wasnt given to them by Evercore. So I had to turn around and pay for it out-of-pocket. I will never never go back to CIGNA. Their CEO makes $24 million a year.

    • Rick K

      Date: 03/25/2025

      I have never received spam calls from any companies that I have done business with until Cigna. They call me every couple of weeks with high pressure sales calls pushing me to use their online pharmacy or sign up for their health program. I live in the middle of nowhere and the mail service here is extremely slow I do not want to use an online pharmacy. The health program is intrusive and I'm sure they sell all the information they would collect. I do not recommend this company and if I didn't have to have them because of work I wouldn't do business with them myself.

    • Julie D

      Date: 03/21/2025

      Cigna customer service today refused to let me speak to a manager and would not give me information on how to file a written complaint. The *** told me that the pharmacy company Cigna is forcing me to use is horrible and that I shouldnt use them. How does that make sense?

    • Mablise E

      Date: 03/19/2025

      Cigna is the worst insurance ever. They took 539 dollars from me in January and yet to give me a refund (March).Everyone acts confused. I provide **** the manager with all the information to get my refund. They are thieves! I will never be insured with them again.

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