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Business Profile

Web Hosting

Hostek

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Hostek's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hostek has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Hostek

      1418 E 71st St STE Z Tulsa, OK 74136-5059

    • Hostek

      PO Box 701048 Tulsa, OK 74170-1048

    Customer Review Ratings

    1.11

    Average of 9 Customer Reviews

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    Review Details

    • Grant S

      Date: 08/24/2024

      Okay, so my experience goes way back. Probably around 2007 or so. I needed a reliable ColdFusion host and Hostek was the choice we made. Amazing support and customer attention. I remember calling support on a Sunday at 10 a.m. and someone answered and resolved the issue. I've used Hostek now for over 15 years, both business and personal accounts.Since they moved from ***** to ****, things have gone WAY south. I had multiple sites go down and nothing from phone support or email. They were completely unresponsive. I was astonished! The host I held up as the industry example has completely failed me and so many others based on the reviews posted here.The latest drama is their payment system is not registering my hosting payments (which I confirmed I made via ******). So now I have a "second notice of non-payment" email. I've emailed Hostek multiple times about this...no response. Not surprised.I'm currently backing up all my files and code in case they 'automatically' cut me off for non-payment. Ridiculous...

    • Linda J

      Date: 05/01/2024

      Horrible customer and tech support and service. In December my website and email was down for over a week. We lost thousands in revenue. No one helped...no on returned our calls or chat/support messages. My web site and email is down again...and once again I cant get anyone to call. ********

    • Scott C

      Date: 04/04/2024

      same here! customer service is awful now! used to be good a few years ago.

    • Lisa E

      Date: 02/08/2024

      I used to have nice tech support on a timely basis. That is No Longer the case. Billing and marketing have become aggressive. This service was first recommended to me as a service for non-profit religious organizations. That is no longer the case! That was 2013. Ten years and the slide is downhill.

    • Jon S

      Date: 01/03/2024

      Customer support is terrible. They changed my billing from monthly to annual without consent, and its been impossible to get ahold of them. I started a chat session that went unresponsive for over 6 business hrs, left a voice message (since they don't answer the phone) and contacted both the general contact email as well as my account contact's email. No response from any of those efforts and its been over a week. So terrible.

    • Huzaifah M

      Date: 12/28/2023

      Hostek.com is the worst company when it comes to customer. support.

    • John B

      Date: 12/14/2023

      Support is non existant. Takes days if not weeks, for them to resolve anything. Long periods of no communication. Don't Use this hosting service.

    • Rock M

      Date: 11/28/2023

      They were a good company years ago. Support and customer service terrible now!

    • Heather H

      Date: 10/16/2023

      This is the worst web host! RUN! Support never gets back to you and when they do they stall with back and forth questions that have already been answered till they leave for the day. I’ve been waiting WEEKS for my database to be restored.

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