We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plumber

Water Heaters Plus! Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.43

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Herbert D

    Date: 04/15/2025

    Terrible installation rigged up, old parts used old drain hose. Two leaks since we had to fix with atlas ******. We will never use water heaters plus again, terrible company bad installers and bad slow service.

  • Connie G

    Date: 01/11/2025

    Best price in ************ . We bought the 2 of the 12 year Rheeme 50 gallon water heaters along with good brass cut off valves plus a new expansion tank for less than the big box stores wanted for the cheaper 6 year units installed.Better yet, **** was able to come early and get the job done with minimal noise or any inconvenience to us.

  • stephen s

    Date: 12/13/2024

    Fast service, helpful staff, courteous knowledgeable installer, competitive pricing. Highly recommended.

  • Lola M

    Date: 12/05/2024

    Water Heaters Plus deserves a 10 star review. Every interaction with this company has been A+. ****** ***** ***** -- all were wonderful to work with. We were in an emergency situation - right before a major holiday - requiring speedy replacement of water heater/tank. Water Heaters Plus was able to come out same day. Installer - Ekoue - is an absolute gem -- extremely knowledgable, professional and personable. He did an excellent job. Price was fair and reasonable and did not require any mandatory service plans. We met with a couple other companies - however these other companies did not have the same breadth of knowledge or expertise as Water Heaters Plus. Highly recommend Water Heaters Plus - and if you do work with them, be sure to ask for *****

  • Raymond L

    Date: 10/21/2024

    Water Heaters Plus did a great job. I was looking for a tankless water heater,, but knew nothing about them. The *** came out and inspected the install area and recommended a product. He explained the technology and the reason for switching to a tankless unit. The install crew were also great. They were here most of the day. Their work looked professional, and they cleaned up great. The entire experience was easy and professional.

  • Jim A

    Date: 09/06/2024

    We chose Water Heaters Plus because they were straightforward and honest. We had gotten quotes from some of those big plumbing companies splashed on the internet and they only sent salespeople to our house and their quotes were super high. ***** came next day, on time and went through the tankless hot water install process, answered our questions and provided a great education about the recommended models maintenance we could do. (The other guys wanted to sell us a maintenance plan.) ***** was passionate about his experience installing hot water heaters which was nice to hear. He then gave me a quote the next day as promised. Our installers, ******* and ****, arrived on time and were very polite and conscientious. They got busy and it all went exactly like ***** had said it would.and we saved money vs. other company quotes.We are very impressed with Water Heaters Plus. We also agree with others that this company is a breath of fresh air. Dont hesitate to call them. They will get it done and you will be happy customer!

  • Jacob D

    Date: 01/18/2024

    Water Heaters Plus did a great job, promptly and efficiently replacing our water heater just hours after we discovered it leaking. I called and spoke with Aliena, sent her a couple of pictures and a few minutes later she sent an estimate. Jeff, the installer, was at our house a few hours later (ahead of schedule) and professionally did his work. I would definitely recommend Water Heaters Plus.

  • Jacob F

    Date: 01/09/2024

    Our water heater went out overnight and I called 3 companies the next morning and none if them would give me a quote or even an idea on what it would cost. Water Heaters Plus gave me a quote over the phone and had someone out that same day. With 3 small kids, not having hot water wasn't an option. They showed up, explained that the price needed a slight adjustment because my valve wasn't working (even showed me after they removed it), installed my heater and then cleaned everything up. They took the time to explain how my water heater works and showed me what to do if I ever had a problem with it. The work was clean, and more importantly, I had hot water again. The young man (Cameron) was so polite and friendly and took the time to answer my questions. Would highly recommend them to anyone needing a water heater.

  • Terry J.

    Date: 04/05/2023

    I recently replaced my hot water heater and it was not a good experience until I spoke with Aliena with Water Heaters Plus. I spend the better part of a day trying to get pricing and details from both ***** and **** *****, which was a struggle. I never did get ahold of anyone at ***** who could help me and the representative from **** ***** couldn't keep his dog quiet in the background (for total pricing you have to contact a third party). Luckily my old water heater had a sticker on it from Water Heaters plus, who had installed it. I spoke with Aliena and every thing was great from there. Very professional and she put me at ease. We scheduled the installation. The installer James and his helper were right on time and did a great job. Everything went exactly as they said it would and I am very satisfied. The bonus is they were considerably cheaper!! Save yourself time and aggravation and call Water Heater plus!

  • Tomy R

    Date: 02/27/2023

    Recently installed a tankless water heater. Excellent service and very knowledgeable technicians. Woody came and gave me a quote and explained everything and quote was very reasonable and much lower than the competing quotes. Install was very smooth and informed me their progress while working. They cleaned up the space as well. Definitely recommend Woody and Water Heater a plus for tankless installations.

Water Heaters Plus! Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.