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Business Profile

Grocery Store

The Kroger Company Great Lakes Division

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

About

Important information

  • Additional Info:
    This report reflecting a primary company office address in Cincinnati Ohio concerns Kroger stores and offices outside the service area of our local BBB serving Central Ohio and outside of the Kroger company's Great Lakes Division. This report and complaints involving these locations are processed by the BBB in Cincinnati. Our local BBB maintains a separate report on the Kroger Company stores in Columbus and Central Ohio and throughout the Kroger company's Great Lakes Division which consists 245 stores in Michigan, Ohio and West Virginia. This excludes Kroger stores and offices in Cincinnati and Dayton.

About This Business

The Kroger Company in Cincinnati, OH offers groceries and other consumer goods in stores under 24 different trade names in 35 states.

Products and Services

grocery

Business Details

BBB File Opened:
2/17/1930
Business Started:
1/1/1883
Type of Entity:
Corporation
Alternate Names:
The Kroger Co. Great Lakes Division
Kroger Bakery
Kroger Company
Kroger
Kroger Marketplace
Kroger Fresh Fare
King Soopers
Business Management:
Mr. Bruce Macaulay, President
Ms. Any B. Schulten, Advertising Manager

Additional Contact Information

Principal Contacts
Mr. Bruce Macaulay, President
Ms. Any B. Schulten, Advertising Manager
Fax numbers
Primary Fax: (614) 898-3249
Additional Phone Numbers
Other Phone: (614) 898-3271
Other Phone: (740) 342-3578
Additional Websites
Website 1
Website 2
Website 3
Social Media
Facebook
Twitter

Additional Information

Refund and Exchange Policy

Return defective or unsatisfactory products, packaging and receipt to the nearest Kroger store for a replacement, refund, exchange, adjustment or credit to a Kroger gift card. Some exclusions apply.  Call 1-800-632-6900 for additional details or assistance.

As of July 2020 Kroger has modified their returns policy due to conditions arising from the COVID 19 pandemic.  The refund policy is Division specific to that location. The information is posted in the stores for the customer. Complete details are available at https://www.kroger.com/i/terms/return-policy.

Other Resources
Ohio State Pharmacy Board
77 S. High St., 17th Floor
Columbus OH 43266
Phone Number: (614) 466-4143
http://pharmacy.ohio.gov
[email protected]

More Resources

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