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Business Profile

Nail Salon

Anthony Vince Nails Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nail Salon.

Complaints

This profile includes complaints for Anthony Vince Nails Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anthony Vince Nails Spa has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/26/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sat in that nail shop with my feet in water for almost an hour while my friend sat next to me and received service! I continued to ask where is a nail tech? I was told by the man at the first desk it would be an 1/2 hour! I sat there waiting and waiting! I got no service! I looked like a fool sitting Thayer with my feet in water all that time! Finally I took my feet out the water and put my shoes on to leave! I had to come back to get my friend. Other people were getting there nails done but before there were not enough techs! They knew there were not but still had be sitting there waiting and waiting. For the amount of money they charge for toes and nails there is no way the experience I had should’ve happened! It was unreasonable it was under professional and extremely disrespectful to be treated that way! I don’t know why but the system continued to choose the wrong shop the correct address is 4178 worth Avenue Columbus Ohio

    Anthony Vince Nails Spa is NOT a BBB Accredited Business.

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