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Business Profile

Painting Contractors

IDC of Ohio, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** has agreed that he owes me $1500 refund but is not acting on it, even by making small payments that would show good faith effort. On May 26, I contracted **** to reconstruct basement walls and woodwork, paying $1500 down. His workers started drywall repair in hallway but did not complete it. By previous agreement, we put the whole project on hold for most of June. In July, I notified **** that the electrical was done & I was in town, and asked that he recommence work, as had been our agreement. He brought workers twice to work on the wood paneling and baseboards. They identified an electrical problem & we suspended the project for electrician to fix it. On July 23, **** did some additional electrical work & presented me a revised contract agreement adding $900 for ****'s electrical work, & he requested $1500 to purchase materials, specifically the hardwood. He cashed my check (with "materials" in memo) & we began a 3 month text exchange, with his responding with excuses including truck repairs needed, inability to hire help, project in Cleveland, & "cash flow problems." He did install a board in laundry & began mantle post reconstruction. In texts beginning in August, he continued excuses & also indicated he no longer had my $1500 nor had he purchased materials. On 10/18 he texted "low on operating Capital"; I requested return of $1500 materials payment. In response, he said he would bring samples 10/19 but he did not; on 10/22, he confirmed wood selection & daily, 10/23-28, promised to schedule but never did. 10/31, I texted terminating his services & asked him to return $1500. No response till I voicemailed taking to court & he texted 11/4: "trying to get money together." I gave deadline of Dec 1; no reply till I texted Nov 26 that I could take $750 12/1 & $750 12/15; he replied "great" & "I am still trying to get the money together for you." In last communication, 12/3, he texted, "I will get some money to you...I am upside down on my cashflow."

IDC of Ohio, LLC is NOT a BBB Accredited Business.

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