Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

Double A Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromVANTEENA S

    Date: 12/29/2022

    1 star
    ***, the sales representative presented our company with a great sales pitch. Guaranteed us that the leads we were purchasing would be exclusive to our company. He stated that the leads are doubled scrubbed and made sure that it is from clients that are interested in receiving a quote. He also stated that the leads would be sent to us first thing Monday morning. Tuesday morning came there was no leads. I spoke with a representative with HBW Leads stating that the sales representatives did not communicate how the leads would be delivered correctly. 93% of the leads stated they are not interested and told the telemarketers the same on the first contact. 5% no answer and out of the rest, the clients answered the call to explain to us how happy they are with their current coverage. We spoke with a client that stated someone else from our company had already quoted them. This action of another agent contacting the client is not possible because it is only one agent in the office that has access to the leads. Client stated they received several quotes from our company the same day our agent contacted the client. These calls are not exclusive to our company. We are very disappointed in the outcome of this promise to deliver from this company. We trusted that what we paid for would be delivered exactly how it was presented. We are fighting for upper management to contact us and has been unsucessful. We have emailed and left messages to get a full refund from this company. This is a company you can not trust to deliver what is promised to you. Buyers beware! This company I would not even give one star but because we have to just to process the complaint.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.