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Business Profile

Signs

SameDay Signs

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid cash 485.00 and I was told 7 to 9 business days my yard signs would be finished. I called many times not one time did he answer or call back. I emailed same day signs and weeks later he emailed me saying he texted me but never has I emailed my number many times still nothing. Today I go there and the owner tells the worker they are there but they are not. Its been over a month and I'm being scammed out of my yard signs and my money. He is hiding and not being at the store when he says he will be there every time I come. This business has done this to many people I hear from the neighboring business.

    Business Response

    Date: 06/28/2024

    The matter has been resolved. 
  • Initial Complaint

    Date:10/05/2022

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $105.11 up front in full for two sticky "signs" or "stickers" to put over my current signs and a 1000 business cards on 9.19.22. I told ***** we were starting a new business and really needed them. He said the signs would be available in 2-3 days, and the cards in about a week. When I have gone in to check the associate has been angry and hostile, and I was told to stop bothering them that when they get the signs, they would call me. ***** has not been in and I get a message indicating the voicemail box is full. I would like a refund or the signs and cards asap.

    Business Response

    Date: 10/05/2022

    Not only did I speak with her son in law who the cards were for i told him if they were not in by thursday i would give them a refund to which he okayed....Further more on the sign I told him it was to be printed the day cards were in as it takes roughly 20 minutes which he also said ok....I have not gotten anyone stopping by a single time and being open daily from 9-430 with someone here yet we have gotten a call which were answered....Refund will be issue once the last 4 digits of the card are given so we can refund...I WILL NOT DO BUSINESS WITH HER AGAIN NOR WANT HER BUSINESS.  When i speak with someone and get the okay on something I will not be ******* to by her or anyone else....I made it clear that cards wouldnt be a week period to get in and the sign as mentioned is instantly....shes not welcome in shop from this point and can email or send last 4 digits on here.....any other option is out of questions

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