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Business Profile

Tree Services

Gus's Tree & Landscape Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe the work started at the end of June early July. I paid $2,400 the quote was $2,500. The business committed to paint my house it was $2000, the fascia and downspouts, which we're supposed to be white and they painted the downspout straps tan several of them, they also only painted one side of the gutters white I was charged $500 extra for the gutters and fascia. I have spoke to the owner several times last year and once this year when he came back from Mexico, regarding the unhappiness of the paint job and now it's peeling and has been peeling especially the fascia and a lot of the tan paint. The stucco was not even repaired in several places. It was a lot of money. They also painted over my address numbers. It overall was a shabby job, we also found a can of paint that said charge for a 5 gallon, when it was only a one gallon of paint.

Gus's Tree & Landscape Services is NOT a BBB Accredited Business.

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