Reviews

This profile includes reviews for La Comedia Enterprises's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  La Comedia Enterprises

  765 W Central Ave Springboro, OH 45066

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  La Comedia Enterprises

  PO Box 204 Springboro, OH 45066

Review Details

• Review fromDiana B

  Date: 01/03/2023

  1 star

  Diana B

  Date: 01/03/2023

  We had 4 Adults tickets and 2 children tickets for Friday Matinee December 23. There was a snow storm and Clinton County went into a Level 2. The owner Joe will not honor our tickets for a future event due to we didn't give a 24 hour notice. How were we to know we would go into a Level 2. He said the weather warn us a storm was coming and we should have cancel sooner. He stole our money of $386. We are Seniors and we were going to take our young Grandchildren. He did not care about our lives or our young Grandchildren lives! He is a poor business owner and an evil person. There was another couple who was trying to get to LaComedia on Interstate 75 and they got stuck in the snow. He also stole their money of $240. He making a killing. How many more money did he steal! Please do not support this business as he will not care if anything happens to anyone else. He even took a Dead man's money. There was a family made reservations and Grandpa died. He refused to give them a refund. He is an Evil man

  La Comedia Enterprises

  Date: 01/13/2023

  Our cancellation policy is that if you call at least 24-hours prior to the show you are scheduled to see, you may reschedule for another date within 30 days of the original reservation. All of our tickets are non-refundable and changes cannot be made the day of the show, or after the performance. We make these policies very clear to all of our customers when a reservation is placed so there are no misunderstandings. We also include the policies on every email confirmation. The performance on Dec. 23 that this individual purchased a reservation for went on as scheduled. Between our two performances Friday, Dec. 23, over 700 people were in attendance. Many others took advantage of our generous rescheduling policy by calling us prior to that day. Allowing our customers to reschedule is more than fair, as most entertainment venues hosting live events are not nearly as accommodating. Weather forecasters began predicting the winter storm days in advance, providing our customers with more than enough information to make the best decision for themselves regarding their reservations. While many of our customers did call us to reschedule, this particular individual did not, taking their chances that they would be able to attend. Attendance for each performance varies greatly and the amount of food prepared and staff scheduled depends solely on the number of reservations for each specific performance. This is why we require that cancellations be made at least 24-hours in advance so we can plan accordingly. We do not require reservations. Guests are welcome to arrive the day of the show and purchase tickets. When reservations are placed, the customer has purchased those tickets for that performance and those tickets are theirs to do with what they choose. We are just like other live entertainment venues that hosts live events such as concerts or sporting events. If you purchase tickets to these types of events and do not attend, you do not get refunds or any type of rain check. We provide our customers with the generous option of rescheduling before the day of the show, and this individual’s party chose not to. Hundreds of people did reschedule their reservations, and hundreds more were here in attendance that day. When our customers purchase reservations, they have agreed to our policies as they were explained to them.

• Review fromLinda B

  Date: 07/07/2022

  1 star
  The handling by the owner, Joe, of cancelled performances was unprofessional. We went on a Thursday night with tickets and found a note on the door saying it was cancelled due to COVID. We were told to reschedule or get a refund. I rescheduled but am sorry I did! After weeks of trying to have someone hear my concerns, I was told by Joe they were not going to do ANYTHING for customers. A drink, dessert, discount on future shows - something should have been offered! They lost a loyal customer of 40 years because it shows they do not care about their customers!

• Review fromSteve S

  Date: 05/25/2022

  1 star
  Me and my wife have been regular customers of Lacomedia for over 30 years. Last year we bought 6 tickets for ourselves and friends for December’s show but my wife got sick, and we had to cancel days before the show along with our friends. I called Lacomedia and I was informed by the lady who I talked to that I had a credit of $420 and could use these tickets and reschedule for a show in 2022. So today that's what I did, only to find that my credit is gone! She said I had to reschedule within 30 days to keep this credit. However, the lady that I talked to in 2021 concerning cancellation DID NOT MAKE IT CLEAR TO ME THAT I ONLY HAD 30 DAYS TO RESCHEDULE! She gave me the impression that I could reschedule anytime in the year! I’m asking that this decision be reversed and my $420 be reinstated, this is the only fair and honest thing to do. Right now I call it a theft.