We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lumber Store

Higgins Lumber Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lumber Store.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Nicholas S

    Date: 04/12/2023

    Ruined our first new home experience due to uneducated management. Multiple discrepancies with our material order and the shell package we paid for is not what we have built. Instead of attempting to make things better for customer satisfaction they’ve argued every fact. Both the owner and manager lied to me multiple times and could not distinguish the difference between a treated post and non treated post. In fact told me twice they were treated when material list even shows that they’re laminate post. Paid for over 70 sheets of plywood sheathing but it did not get delivered and now framers saying it’s completed and proceeded framing without whole material order. Lumber company did not give framer the correct blue prints to frame my new home so the windows are not in the right location or even set to correct elevation. Sent me 2x4 jamb doors that are framed in with 2x6’s so the door does not open all the way, they’re calling this “standard practice”. This is just a few of the concerns, list goes on. Absolutely ruined this experience for us with no remorse.

Higgins Lumber Company is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.