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Business Profile

Repossession Services

JCB Recovery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed a deposit on an engine, through this business with ***** that he was selling around May 15, 2023 on Facebook marketplace. He claimed to have the engine pulled and ready for me to pick up the coming weekend. After placing the deposit, which was refundable and to hold the engine so it would not be sold to another party, ***** sold the engine in the car to someone else without mentioning anything to me and refused to return my deposit. After contacting *****, he claimed to have issued a refund- then came up with excuses on why the refund he not been returned. $2675.00 was the deposit amount. After multiple attempts to Contact him, he has not tried to help resolve the issue and has now stolen the money. Very dishonest. I want my refund of $2675.00 in full. He has dodged me multiple times, ignored messages and continues to make no attempt to refund my money. PayPal has closed the dispute. *****, the owner of this business claimed I would have a refund on June 2nd, that day has now passed with no refund and no attempts to resolve the issue.

JCB Recovery is NOT a BBB Accredited Business.

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