Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Broadview Windows, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChris T

    Date: 02/18/2023

    5 stars
    Bought our home in 1995, one year after built. Original windows were drafty and you could hear everything. Goal late 2022 was to replace all, 2 specialty and 19 non-std sized. Created a decision analysis with a lengthy list of “musts” and “wants.” Tons of research from reputable, independent sites evaluating best 2022 replacement windows. 5 local/national big name sellers came, gave demo, quotes. I wanted a local company in mix. Saw Broadview Windows ad in home improvement mailer. Discovered they sold Simonton, a brand that finished high in reviews researched, not sold by others quoted. They came and afterwards, I scored the DA. Broadview was in the lead. But big test, take my wife to each business to see and touch each product. Not only did we, and especially she feel comfortable with Broadview‘s owner (family owned biz), genuine, forthright and no hi pressure sales pitch, she liked the Simonton product including screen over all others. Three factors weighted high in our DA stood out, best quote, best warranty and experienced installers who work only for and have been with Broadview for a long time. The person who came to measure was equally professional, meticulous and knowledgeable about our product choice, which reinforced what was truly a big decision. Windows arrived earlier than expected. Two install teams got the job done in two days (mid-Jan 2023). They even removed and reinstalled all blind and curtain hardware. Slight glitch by Simonton was discovered. Broadview contacted Simonton who addressed it right away with no hassle. Fantastic customer service and communication from start to finish. We love the windows, not just appearance but how well they were installed, no air and how quiet the house is now. We made the right decision, product and company. Our mother in law followed suit and is happy with her new Broadview installed windows. If you are very thorough and do your homework, Broadview will rise to the top as it did for us. ***** * ****** *****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.