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Business Profile

Custom Machinery

Next Wave Automation, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDon B

    Date: 09/27/2022

    1 star
    I have found my experience with this company’s product to be the single worst purchasing experience of my life. Their support staff does not seem to understand the issues I have with the machine they sent me. It is out of alignment and while I have done what that have asked to “fix” the machine none of it has worked. I have sent photos and video of the problems I am having. They claim the machine is fine and I am now on the hook to ship it back to them at my cost even though they have not provided resolution to my issues. As a professional manufacturing engineer I am appalled that the words “made in the USA” appear on this product. It’s an embarrassment to American manufacturers.

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