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Business Profile

Protective Coatings

American Bulletproof Coatings LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Johnathan G****/American Bulletproof Coatings LLC to retain and seal our patio and sidewalk, paid approx 2500 for the service, they came out and stained and sealed within a couple months the sealant started turning white on back patio, and the front sidewalk stain flaked off all over the place, we even had areas of new pitting and chipping. Contacted them numerous times for several months only to be put off with excuses. Once I threatened legal action Johnathan Sent out a guy to grind at the sidewalk, making it look much worse, and since that day not a single return visit. He is now telling me that due to a divorce he is broke and told me if I take legal action he will just file bankruptcy and not have to repair sidewalk or refund money. It has now been several weeks of me trying to reach him and come up with a solution and he now has totally blocked me and ignored my requests for resolution.

American Bulletproof Coatings LLC is NOT a BBB Accredited Business.

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