Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/09/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had my home's basement waterproofed between 5/1/23 and 5/4/23. While the work was in process (5/4/23), I discovered that my hot water heater's pilot light would not remain lit. I let the work crew at my home now about this issue and they told me they would handle it before leaving.

  After they left, the pilot light again went out and I contacted the main office and advised them of the issue and was told someone would be back to me. I had to continue to follow-up the following day repeatedly for an update. I was finally told they did not believe they were responsible as they had not touched the hot water heater.

  I found this interesting having found the work order included moving the unit 16". I was told that hadn't been needed, but had not been made aware or refunded the $350 for this part of the work order. I was told they would not have a plumber available to come and look for themselves for 4 days, but after protesting they agreed to send a local plumber to my home to repair the unit.

  This 3rd party plumber, walked in saying it would require a new unit before even inspecting it and greatly misquoted the age of the unit to claim this was the cause of the issue. I did not want to go down this path without assurances from C&J they would cover this expense. I called C&J's office again on Monday and explained this and why I didn't go that route without their input/ consent. This seems to be appreciated and they advised their plumber would be available the following day (5/9/23).

  After more repeated follow-ups, I was then told on 5/9 that their plumber would not be available for 3 additional days. This would have put my family with 2 small children without hot water for 8 days or more. I was also advised it would be a replacement of the water heater via no cost installation provided I purchased the unit. I advised this continued delay was not acceptable if this was going to be the financial resolution. I then went and had the unit replaced on my own.

  

  Business Response

  Date: 05/14/2023

  This complaint is meritless and was also made out of contempt.
  C & J completed a four day basement waterproofing project on May 4, 2023.
  
  In regards to your discount…
  Our original scope of work included moving the hot water heater off the wall.
  The hot water heater was NOT moved was noted in the customer file.
  We were able to work around the hot water heater.
  Other than re-lighting the hot water at the customer’s request C & J representatives did not touch the hot water heater.
  Mr. ***** has insinuated we were being dishonest in regards to a refund due him.
  In fact, Mr. *****’s  file was processed on Tuesday May 9, 2023 at which time an internal request was made for a $350.00 refund check.
  The check was sent via US Post Office / standard mail / May 10, 2023.
  This is our standard processing time of completed projects.
  

  Thursday, May 4, 2023 Mr. ***** informed our staff as stated in his complaint…
  “I discovered that my hot water heater’s pilot light would not remain lit”.
  At the request of Mr. ***** a C & J crewman re-lit his pilot light.
  I can understand you learning it was out. But, if this was the first time it had gone out, how could you have possibly discovered it wouldn't stay re-lit?
  

  Thursday, May 4, 2023 – a C & J representative re-lit the pilot light and approximately 1 ½ hours later completed our project and left the residence. Later this day we received a call from Mr. ***** informing us his pilot light had gone out again.
  We offered to call the plumber we work with exclusively for our plumbing needs which Mr. ***** was in agreement with only to find out he was on vacation and would not be returning until the following Tuesday.
  

  Friday, May 5, 2023 our Production Supervisor Robert S**** called Mr. ***** to see where he was with the heater.
  Mr. ***** asked at that time for C & J to provide him assistance by providing him a plumber.
  We contacted * * **** ******** ******* local to Mr.  ***** who said they could be there within 2 hours. We called a local, professional, licensed plumbing company to evaluate the hot water heater.
  Notes directly off the plumbers invoice…
  “Came out and made adjustment to thermocouple to water and relighted. If
  problem persists water heater will need replaced due to age and water heater parts being discontinued.
  Water heaters last 10 to 15 years and this water heater is well over 20”
  The hot water heater is currently 14.5 years old as stamped on the unit.
  C & J has already paid the $199.00 invoice from the plumber to explain the hot water heater simply reached its life expectancy. Mr. ***** did not accept this evaluation as he stated he preferred it would be repaired.
  

  Monday, May 8, 2023 Mr. ***** on a recorded line said why don’t you have your plumber replace the hot water heater and clearly stated he will pay the difference after the $350.00 refund.
  

  Tuesday, May 9, 2023 C & J spoke with our preferred plumber and was informed they would be able to replace the water heater on Friday, May 12, 2023.
  This is when Mr. ***** posted 1 star reviews on multiple social media platforms along with this complaint.
  

  C & J has performed work in THOUSANDS of homes.
  This is the only complaint which states we damaged a homeowners property.
  The reason this is the only one is because we have paid for a new furnace, dog fences, and irrigation lines…why, because we damaged them.
  I can assure you if we had damaged your hot water heater we would have replaced it. PERIOD. However, we have no liability here and will assume none.
  
  Worth Noting…
  On May 4, 2023 Mr. ***** signed and dated our completion certificate with the following:
  
  Circled 5 Star
  
  Wrote “ Guys were OUTSTANDING! Could not be
  happier and will be recommending
  you whenever possible”.
  
  In conclusion:
  C & J has gone well above and beyond to accommodate Mr. *****.
  We stepped up and paid $199.00 in this matter which is actually Mr. *****’s bill. He could have simply had that company replace his hot water heater at that or any other time during this period of time.
  I am asking Mr. ***** to review the facts in this matter and to remove his reviews posted or make them a 5 star as he originally did on our paperwork.
  We did absolutely nothing wrong.
  Your complaint itself asks for nothing to resolve this matter.
  What it does do is make insinuations.

  Any and all documents and audio recordings can be provided if requested.

  
  

  Customer Answer

  Date: 05/23/2023

  I am rejecting this response because: Clearly the work they completed damaged the hot water heater.  The water heater had no issues prior to the work.  I believe that not moving the water heater as originally planned lead to this damage.  The response is a farce, misleading, and inaccurate to the facts. 
  
  Regards,
  
  ******l *****

• Initial Complaint

  Date:01/12/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I gave an $8050 deposit for work to be done in my basement at a new property I purchased. The work was halted after I paid the deposit because there were fire damaged truss in the basement and the i-beams could not be installed until the situation was resolved. I believe they should have been noticed before I paid my deposit. Per the contract C&J basements was supposed to cancel the contract and refund my deposit. When I decided not to move forward with them they did not return my deposit was it and said that I had a credit that I could use on any future property that I own. Now they are saying that it's only good for the address the quote was originally given for. So I had them write up an additional quote in which they overcharged me in order to eliminate the credit I know this because I have a client that needed similar work done and her quote was $7000 less than mine. I ended up completing the job myself and it was a day's worth of work and $500 in materials which the city inspected and passed. I initially would have been OK with the credit situation but now I believe I will not receive a fair price quote. According to their contract they were to cancel once they realized they could not complete the work and give me the money back and they neglected to do so, I tried to be patient now I feel as if I'm being taken advantage of. I would like my $8050 refunded to me. The 2nd quote that I received still said that I had $8050 on the books. In the submitted documents the photo that includes the porch work is the quote for my client. As you can see the section where they were charged $2000 was similar to the work that I needed, the only thing not included is the inside work which was laying a pipe and connecting it to a sump pump for which the hole for the sump pump was already dug in the perimeter of the basement was already Jack hammered, this is not $7000 worth of work as I said I completed it in a single day and about $500 in material cost.

  

  Business Response

  Date: 01/24/2023

  I can’t even begin to tell you how we’ve arrived at this point.
  Mr. ******* statement includes many untruths and many facts were omitted.
  Below is a timeline of all of the events that took place with all facts included.
  Information provided in this response is a combination of notes retrieved from our customer files (both
  electronic and paper) and the recall of all members in communication with Mr. ******* since
  October 28, 2020.
  
  C & J Response:
  October 28, 2020 Ron F*** was scheduled and inspected Mr. ******* property located at
  **** ******** ****** ******** ** *****
  December 19, 2020 Mr. ******* contracted with C & J Basement Solutions in the amount of $24,163.00.
  A deposit of $8050.00 was collected.
  Our electronic notes stamped on this day state “House has been on fire needs replaced 9 joists total 7-12’
  2-14’”. Mr. ******* informed Mr. F*** at this time he was working with a contractor and he would have the
  joists replaced.
  February 15, 2021 This was our scheduled date for the install to begin.
  Matthew S**** was the foreman on site. The project included an extensive amount of work including full
  perimeter waterproofing. This requires the perimeter of the basement floor to be jackhammered, the sump
  pit to be dug out AND THE CONCRETE BROKE UP MUST ALL BE CARRIED OUT IN BUCKETS.
  In his complaint Mr. ******* stated to complete his project was super easy because it had already been
  jackhammered out. What he failed to mention is we did the work.
  
  All proper procedures were followed. Once the floor and the pit were broke out Matthew S****, while
  measuring for the length of I Beams noticed the floor joists were severely burnt. It was agreed we would
  complete the day and Mr. ******* would once again have the floor joists replaced.
  This project was permitted with The City of Columbus PERMIT NO: ***********
  This project included exterior digging Oups Ticket Number **********
  This project was rescheduled for March 22, 2021.
  New OUPS TICKET # **********
  When we called to confirm the install Mr. ******* stated he needed another month due to his contractor
  not completing the work.
  April 15, 2021 C & J Production Superintendent Robert S**** stopped in unscheduled to check the status of
  the property. ONCE AGAIN NOTHING HAD BEEN ACCOMPLISHED IN REGARDS TO THE FLOOR JOISTS.
  It was at this time we informed Mr. ******* we would no longer put his project on our schedule until he
  could provide us with a firm date.
  September 28, 2021 Ron F*** was scheduled at Mr. ******* request to re-quote the work previously
  contracted. The new scope of work would be for the 100’ of waterproofing with a sump pump and pit along
  with burying the exterior conductor lines. The new quote was for a total of 9686.00 reflecting the entire
  $8050.00 deposit as jackhammering the basement floor is a major part of waterproofing.
  C & J was still under the impression we were doing the work. That’s why we never discounted the $2800.00
  for the day of work we did perform.
  October 14, 2022 Ron F*** again met with Mr. ******* to discuss the modified scope of work
  November 16, 2022 Mr. ******* communicated with Ron F*** to inform him he was moving forward with
  the contract totaling $9686.00.
  C & J emailed Mr. ******* a Docusign on the 16’th which is a copy of the contract allowing customers to
  sign the document on line.
  November 18, 2022 Ron F*** reached out to Mr. ******* to let him know we need the
  document signed before we could begin the work. Mr. ******* informed Mr. F*** he since
  he already had it done.
  January 10, 2023 Mr. ******* texted Mr. F*** asking if he could transfer his credit to one
  of his clients. Mr. F*** informed Mr. ******* this was not.
  This complaint was filed shortly after this discussion took place.
  This is the entire timeline of the events that took place.
  Please note ALL DOCUMENTED RECORDS CAN BE PROVIDED IF MR. ******* CHOOSES TO
  PURSUE THIS MATTER ANY FURTHER.
  
  Now to break down what Mr. ******* stated in his complaint.
  ? His statement of our refunding the deposit was completely false.
  Line item 1 on the back of the contract which Mr. ******* circled clearly states the we,
  C & J Basement Solutions LLC reserves the right to cancel the contract within 30 days of
  the date on the contract.
  Nowhere does it state this right is reserved for the homeowner.
  This right is reserved for the company mainly in case it is realized the work contracted
  will not solve the issue(s) at hand.
  Mr. ******* was provided a three day cancellation period which he failed to execute.
  The verbiage is clear on Line Item 2 if a customer attempts to cancel our agreement
  after the 3 day cancellation period NO MONEY WILL BE REFUNDED FOR ANY REASON.
  As Mr. ******* stated in his complaint he was aware the credit was for the address
  contracted OR any other property he owns.
  The fact is… AT NO POINT DID MR. ******* CANCEL THIS PROJECT. NOT ONCE.
  NOT ON PAPER, ELECTRONICALLY, OR VERBALLY.
  ? Mr. ******* stated the burnt floor joists should have been noticed before he paid his
  deposit. IN FACT – IT WAS.
  This is where I do not understand why this complaint was filed.
  Mr. F*** and Mr. ******* had a conversation day 1 (per Ron F***’s notes) in regards to
  the condition of the floor joists. To further strengthen this our schedule clearly reflects
  we continuously rescheduled Mr. ******* project around timelines he provided us.
  Mr. ******* was aware of the floor joists needing replaced despite his claim.
  ? Mr. H******* claim we overcharged him is completely false.
  If you compare our modified contract to the one he has provided for comparison,
  the scope of work is completely different. Mr. ******* quote is for interior footer drain
  line under the perimeter of the concrete basement floor VS burying a downspout line in
  the ground.
  ? Lastly, Mr. ******* stated how easy it was to simply install the interior pipe and sump
  pit since the floor and pit was already jackhammered and cleaned out.
  WE JACKHAMMERED THE FLOOR AND DUG OUT THE PIT FEBRUARY 15, 2021
  THAT’S WHY IT WAS SO EASY.
  
  Conclusion:
  Although we understand Mr. ******* may well be upset how the events turned out
  we do not appreciate the falsehoods presented in his complaint.
  C & J has a stellar record across all media and we fight hard to maintain our reputation.
  It most important to note this project over the last 3 years not once was canceled.
  It was continuously moved back on our schedule as we waited for him to have the floor joists
  replaced.
  Day 1 of our original installation date allowed us to break the floor, dig the pit, and hump out
  the concrete using our own generator as no power was available.
  Mr. ******* failed to cancel our agreement within the 3 days provided by law.
  He then hired someone else to complete the project we had started while still in contract with
  C & J.
  This was the choice he made which is clearly a breach of contract.
  This is an unfortunate situation for Mr. ******* but he failed to honor the agreement he had
  signed.
  After reviewing all of the facts and speaking with our staff we are not offering any refund in
  regards to this matter.
  The following reflects the deductions incurred by Mr. ******* in regards to the deposit.
  City Permit $450.00
  1 Day Labor $2800.00
  Clerical – we spent hours calling customers to fill our schedule every time he rescheduled
  $680.00
  Professional Fees - percentage paid out on every project $2400.00
  Initial materials purchased for project contracted $5075.00
  Total Deductions $11,405.00
  This was our cost of doing business with Mr. *******
  Respectfully,
  Jeff H******
  Owner
  C & J Basement Solutions

  Customer Answer

  Date: 01/30/2023

  I am rejecting this response because: I have misrepresented nothing. I was never told about floor joists needing repaired and I have attached a document titled project details there is a "what needs to be moved" section where the salesman wrote "N/A". Also there are no foreman notes or anything that states work could not be completed until floor joists were repaired. I find it curious that the time was taken to put this information in your notes but not on any paperwork that I was provided with. Furthermore, I did not mention that the floor had been jackhammered but I'd like to point out that neither did C&J Basements acknowledge this on the 2nd quote that I received that shows my remaining credit balance at $8,050.00. This work was not listed as a part of the quote nor that it was deducted from the $8,050 credit that is still on your books. The quote did not include backfilling with gravel or replacing the jackhammered cement. Also, you made a statement that you had to spent "countless hours" finding a replacement for when I had to reschedule, however, you failed to mention that that one of the slots of my cancellation was filled by my mother ******* ******* whom I referred to to you. The same salesman that worked my deal also worked hers and her house is 5 doors down from mine and you all were aware that she is mother. I have been a friend to C&J Basements throughout this entire ordeal, I have referred clients and strangers. I never was under the impression that C&J Basements is a "bad company", but I do believe you all are doing a bad thing to me. You also stated in your response that my deposit was used to by materials, materials that are not in my possession. So I completely reject your response and still will continue to seek a refund.  
  
  Regards,
  
  ****** *******

  

  Business Response

  Date: 02/08/2023

  SECOND RESPONSE TO COMPLAINT ******** February 7, 2023
  
  To address Mr. ******* rebuttal to our first response:
  
  To be clear – your argument is you did not know the floor joists had to be repaired or replaced in order to
  install the I Beam structural supports contracted.
  Included in the attachments are signed notarized statements from Ron F*** and Robert S****.
  You mention sections of the signed agreement, one being what needs to be moved and the foreman notes
  section. These areas were left blank because Mr. F*** was under the impression you were having the floor
  joists taken care of based on the conversations he had with you. These sections are not designed to fill in
  notes for items we have nothing to do with.
  The home you purchased had considerable fire damage.
  In regards to your comment about finding it curious why Mr. F*** noted the floor joists originally only in his
  notes but not on your paperwork is because we are more than capable to repair and or replace your floor
  joists. It wasn’t noted on your paperwork because we weren’t performing nor contracted to do that scope of
  work.

  There appears to be some confusion over Mr. ******* “remaining credit balance”.
  Included in the attachments is a copy of the last contract requested by Mr. ******* which was sent
  electronically via DocuSign CLEARLY SHOWS THE AMOUNT OF $8050.00 being applied towards the deposit of
  the waterproofing part of this project since we had already broke the floor and dug the sump pit.
  This is obviously the entire amount of the deposit paid. The $2800.00 was not reflected as being used because
  we were still contracted to do the waterproofing and were still planning on doing it.
  
  Mr. ******* signed a legal binding agreement on December 19, 2020 to have his basement waterproofed and
  to have 18 structural I Beams Installed along with an exterior dig and interior grind and seal of the walls.
  The contract total was $24,163.00 - a deposit of $8050.00 was paid.
  On the front of the contract is Mr. ******* signature agreeing to the terms and conditions.
  Mr. ******* initials are found in the lower right corner of the contract where the verbiage clearly states
  “Buyer(s) may cancel this transaction any time prior to midnight of the third business day after the date of this
  Agreement. See #2 on reverse side of this agreement”.

  The verbiage under #2 clearly states “Buyer’s Cancellation: Buyer has 3 business days from the DATE posted
  on the front side of this Document to cancel said Agreement with no penalties which case ALL deposits paid
  will be refunded. If, however Buyer attempts to cancel this Agreement after the THIRD BUSINESS DAY, NO
  MONEY WILL BE REFUNDED FOR ANY REASON.” --- 12-23-20 was the last day for the cancellation posted on
  the agreement.
  At no time (a little over a couple of years) did Mr. ******* exercise his right to cancel this agreement. If fact,
  Mr. ******* requested a new installation date multiple times.
  He then ultimately, according to him decided to do the work himself and is now asking for his deposit back.

  A copy of the City of Columbus Permit we pulled for this project on the PLAN APPROVAL PAGE clearly states
  quote, “There is a *** *********** violation on this residence. This permit will not remove this violation,
  a separate for the fire damage will be required.”
  I note this only to show the property had significant fire damage. To the extent we noted the floor joists on
  our original inspection.
  I’m curious if Mr. ******* can share with us what had to be done to the floor joists in order to pass the Fire
  Damage permit and gain occupancy.

  We are aware Mr. ******* made attempts to replace/repair the floor joists.
  Robert S**** stated on March 15, 2021 he made a visit to the property to see if the floor joists were
  completed. He found nothing in regards to the joists had changed and called Mr. *******.
  Mr. ******* informed our Production Supervisor a wood package had been delivered in the driveway and the
  work should have been done. Mr. S**** informed Mr. ******* no work had been done and there was no
  lumber in the driveway. Mr. S**** then texted Mr. ******* a picture of the empty driveway as documented in
  the attachments.
  It is at this time Mr. ******* was informed once he had the joists ready to let us know and we would get him
  back on the schedule.

  On September 28, 2022 Mr. ******* once again contacted Ron F*** and wanted to do only the
  waterproofing portion of the project.
  On November 16, 2022 Mr. ******* requested a contract for the waterproofing portion ONLY of the original
  contracted work. This contract was cancelled on November 18, 2022 as Mr. ******* informed he already did
  the work.
  
  This is an unfortunate situation.
  At no time since 12-2020 prior to this complaint has Mr. ******* attempted to cancel this agreement.
  The time line of scheduling and re-scheduling the project shows Mr. ******* intent on doing the work but
  failed to honor the agreement entered into with C & J by doing the work himself offering no plausible reason.
  Mr. ******* was under contract to have the work competed.

  I have personally spoken to every individual employed with C & J and they all say Mr. ******* was never upset
  with us. He actually complimented us on how we conducted ourselves. He had us waterproof his mother’s
  home and we did work for another referral of his.
  
  I’m not certain where things went south here but I can only work with the facts presented to me.
  What C & J is willing to do…
  C & J has incurred hard costs as presented in our first response.
  City Permit: $450.00
  1 Day Labor: $2800.00 // 2-15-21
  Clerical: $680.00
  Professional Fees: $2400.00
  Initial Material Purchase: $5075.00

  If we credit the Initial Material Purchase it leaves a total of $6330.00.
  These are hard costs we’ve encountered and are not negotiable.
  $6330.00 deducted from $8050.00 leaves a balance of $1720.00.
  C & J is offering to apply the $1720.00 to the 18 beams we are still in contract for.
  We will honor the beam price originally quoted if you decide to move forward no later than Tuesday,
  February 28, 2023. After that we will price beams based on current steel pricing.
  It is important to note since this agreement was entered into prices have risen significantly.

  Since the terms of the agreement provide Mr. ******* a 3 day right to cancel with no penalty and the fact he
  acknowledged this with his initials C & J is denying his request for a refund.
  Per the terms of the signed agreement no money will be refunded for any reason.

  Mr. *******: A deposit is provided to contractors to secure a spot on their schedule.
  Once a deposit is received and the rescission period passes, your deposit goes to work.
  There are behind the scene processes that have to occur. These processes cost money.
  We were standing by and ready to complete the work but you decided to do it yourself. You signed a legal
  contract. If you read it fully nowhere does it state C & J will offer you a credit if you cancel past the 3 day
  rescission period. This was offered to you because it was relayed to me by Mr. F*** you were having a tough
  go of it with other contractors. In return we were trying to be nice and offer you the credit for this property or
  any other property you own. Your request was could we apply the credit to your clients property and our
  response is no.
  That’s when this started.
  
  As the owner of our company I strive to accommodate our customers in every situation.
  When we’re at fault we correct it. Period.
  When we’re not however, I will defend our stance vehemently.

  You cannot contract work with a company, have them do the hardest labor intensive part of the project,
  decide to complete the rest of the project, then ask for your deposit back.

  We stand by our offer to install the steel I Beams at the originally quoted price until the end of February 2023
  Using the remaining balance of $1720.00.

  
  Regards,

  
  Jeff H******

  Customer Answer

  Date: 02/08/2023

  I gave an $8050 deposit for work to be done in my basement at a new property I purchased. The work
  was halted after I paid the deposit because there were fire damaged truss in the basement and the ibeams
  could not be installed until the situation was resolved. I believe they should have been noticed
  before I paid my deposit. Per the contract C&J basements was supposed to cancel the contract and
  refund my deposit. When I decided not to move forward with them they did not return my deposit was it
  and said that I had a credit that I could use on any future property that I own. Now they are saying that
  it's only good for the address the quote was originally given for. So I had them write up an additional
  quote in which they overcharged me in order to eliminate the credit I know this because I have a client
  that needed similar work done and her quote was $7000 less than mine. I ended up completing the job
  myself and it was a day's worth of work and $500 in materials which the city inspected and passed. I
  initially would have been OK with the credit situation but now I believe I will not receive a fair price quote.
  According to their contract they were to cancel once they realized they could not complete the work and
  give me the money back and they neglected to do so, I tried to be patient now I feel as if I'm being taken
  advantage of. I would like my $8050 refunded to me. The 2nd quote that I received still said that I had
  $8050 on the books. In the submitted documents the photo that includes the porch work is the quote for
  my client. As you can see the section where they were charged $2000 was similar to the work that I
  needed, the only thing not included is the inside work which was laying a pipe and connecting it to a
  sump pump for which the hole for the sump pump was already dug in the perimeter of the basement was
  already Jack hammered, this is not $7000 worth of work as I said I completed it in a single day and about
  $500 in material cost.

  Satisfactory Solution:

  A refund of the $8,050 deposit.