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Business Profile

Plastic Molders

ACCU-FEED ENGINEERING

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Molders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Xcel ****************** has ordered from Accu-feed in the past (2015). On October 2023 we placed a purchase order and agreed to pay for half of the merchandise (check *****, dated 10/26/2023). Invoice total is $4281.00, agreement was 50% down $2140.50, which we did. After numerous calls and emails, we are getting no response from Accu-feed. We are ok with still receiving the product (2 ea. of #*****-02 1 3/8 x 1 3/8 LH Augers) and are willing to pay the other half of the invoice, but no one will return our calls or emails... if no agreement can be made, then we will gladly accept a refund. Below you will find our PO (purchase order), Front of the check and back of the check where it was deposited, plus our email thread of asking for an arrival date.

ACCU-FEED ENGINEERING is NOT a BBB Accredited Business.

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