Reviews
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromAngela G
Date: 06/13/2024
1 starAngela G
Date: 06/13/2024
Do not buy a car from Autolika!! My 19 year old son paid almost $14,000 cash (money that he worked very hard to save up for his first car) for a beautiful 2016 Audi. TWO MONTHS after the purchase, the car is not drivable and needs a new engine. The engine light came on two weeks after we bought the car. We took the car back to have it looked at. Autolika kept it for three days and told us to come pick it up. Upon picking the car up, my son asked for a receipt so we could have a record of what was done. The answer they gave him was “if you want to pay for the repairs, then we’ll give you the receipt”. So my son left with what he thought was a repaired car and no record of what was done. Three weeks later, the engine light comes on again. Autolika refused to look at it. We took it to an Audi specialist and paid an embarrassing amount of money for them to dissemble and diagnose the engine just to tell us it needs a NEW engine (cost $15,000+) or replace it with a used engine (none to be found that have under 200,000 miles of wear). So we are left with a beautiful piece of junk and an extremely upset son. Also, the owner is a drunk. Whenever we tried to call to get in touch with Autolika, they said all repairs had to be approved by the owner and they never know when he’s going to show up because he passes out drunk every night. BUYER BEWARE!!! Our experience was awful and I would hate to see anyone else go through this horror. Do not buy a car from Autolika!!! You don’t know what you’re going to get. Not worth the gamble!!
Autolika Service Inc.
Date: 06/18/2024
All vehicle are sold AS-IS without any warranty . Customer has signed AS-IS form with full knowledge and understanding that they are responsible for any and all repairs in the future . We try to help as much as we can and we can prove that with our overwhelming good reviews . Unfortunately we cant make everybody happy
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.